Flowers By Burkhardt's

Doesn't Recommend

stormy101

Joined 7 years ago

Bad customer service never use again. My son and I went into this flower shop looking to order a corsage for homecoming. Since he is a Freshman and did not know what he wanted he tried asking the lady at the counter for advice and if she had pictures etc. She was no help at all she said she did not have any pictures ( I finally went behind one of the counters and got a wedding book with what do you know pictures of corsages). She was snappy when he asked about what color of pink roses, she said she could not tell us what color she could get. Hello they do weddings all the time and people ask for many shades. My son was very polite and very confused as to why she could not help him. She asked him if he wanted baby's breath and he asked what flower is that. She stood there and just looked at me. He was asking her a question not me. I finally answered him. We ordered the corsage and vowing never to go back. Customer service was awful and most florists welcome trying to help a young man order his first corsage. I felt like I worked at the shop. I would not recommend this place to anyone and they didn't give student discounts most places do even if it was just a few bucks.