Kenn was amazing to work with when my old Dell hard drive recently stopped working. He was able to talk me through several repair options and he can communicate easily with anyone no matter what your technical experience level. He was quick to diagnose the exact problem and to offer multiple repair & upgrade options. I found this company's service to be quick, honest, priced fair and providing excellent service. I would highly recommend this company to family, friends, coworkers or anyone seeking service on their computers.