Portland >Sellwood Cycle Repair
Tune up and learn some. These folks are very helpful and offer great service. I recently traded up for a fixed gear bike, Although much easier to work on, my bike gets more abuse and these guys have been lifesavers. Thanks a bunch.
The Right Bike for You, even if you're lost.
Seven years ago I bought a bike for my Wife to ride about twice a year, and they answered my questions and sold me a cheap bike $150 that still rides well.
Last year I walked in with a BUNCH of conflicting parameters for what my bike MUST BE. They looked a little confused by my logic, and informed me until what I said made sense. I rode home on a great Kona with a custom basket for about $400. I use this as my daily commuter and bring it in every six months to make it ride like new. I bring misinformation every time and learn something new with each visit that my terribly abused bicycle makes to jerks down on Milwaukie Ave.
A dissappointing experience.. Individual seemed put-off by simple inquiry regarding the price of a common bike shop service; would not simply provide the cost of the service. Was argumentative when asked questions regarding their stock of parts... There was a 2:1, staff:customer ratio at the time. Really would not care to go there again as I don't want to interrupt them.
I’m crazy about these jerks and my spicy new Kona!. Whether you know something about bikes, or don’t know jack like myself, this local shop is one to write home about. I was originally impressed with their website and how up-to-date the inventory was for not only new bikes, but used as well. I purchased a 53cm 2009 Kona H0NKY T0NK yesterday afternoon and the site was already updated this morning with the size listed as no longer available. I have Jason to thank for my well equipped new ride (he even through in a bell and a beer while I waited for them to install my fenders – but no kick stand, as I was quick to learn that kick stands are for sally’s). I interacted with almost every jerk on staff in the process and found them to be more like gems. Thanks again for everything! I’m definitely a repeat customer in the making.
Good service, good selection..
Wasn't necessarily planning on buying a bike today when I went in there, but I wanted to feel the shop out to see where I would want to give my business to when the time came to purchase my first bike. After talking to Jeremiah for a while, he helped me feel confident about making a purchase per his advice today. I went into a couple other bike shops before this and I got the best service here by far. No pressure, no "salesman" feel, just good advice.
I will definitely go back to Sellwood Cycle.
Good local shop. I went in for a cable and housing. They were willing to help me buying a $3 part just like it was a $300 part or a $3000 bike. What a great local shop. I will go there for all my family's needs for our 11 bikes.
Personal service and amazing competence. I initially went to them because another shop had overtightened the spokes on one of my wheels, leading to a rim failure, and Sellwood Cycle Repair offers a lifetime guarantee on wheels they build. The two wheels they built for me are the best wheels I have ever owned - rock solid, and go years without needing trueing. The owner, Erik, also was very, very helpful when it came time to replace my crankset - Shimano no longer made the crankset that came on my bicycle originally, and he researched the best choice for a replacement. Of course, it worked beautifully. I've also gone in to ask about a ticking noise in the crank, and one of the employees spends a couple minutes explaining how to adjust the crankset tension for me. More than that, however, I'm just continually blown away by the fact that Erik greets me by name - "Hi Kurt" - despite the fact that I rarely need to come into the shop more than once a year. Hundreds of bikes go through that shop every year, and he somehow remembers the odd commuter guy with the old Trek. Amazing.
My kind of jerks and I think yours too.
After trying to get good advice and service in one shop, I realized that I was doing the wrong thing researching bikes - what I needed to do was research bike shops. These guys are the only shop in town that, apart from the" bunch of jerks" review here (buy the tee shirt), had nobody moaning about them.
I went in on a busy Saturday to talk about having them put a bike together for me based around a budget and a few rough ideas of what I wanted. I am no biker dude and only know roughly what I want to ride. Erik was totally cool and unassuming; made sure that I didn't need just something off the shelf, went through some options with me, explained a few things and was totally patient with my stupid questions.
The shop was crazily busy and he had to break off and help people more than once. He obviously didn't want to leave them without help and every employee was busy. He managed to do this courteously, thanked me for my patience and made me feel like they were really happy to put a bike together for me.
I saw them guide a couple through buying a good, simple, easy bike (they had no idea at all about bikes and I didn't see any snickering going on), and help one or two obvious biker dudes with the same willingness.
I have few recommendations:
1) I think that the shop is madly busy on saturday (this is a good thing), so if you can, I would go in during the weekdays;
2) I don't think there is any worry about buying the cheapest or most expensive bike from these guys;
3) If you are like me and know roughly what you want, then rather than buy the Kona XYZ, or (as I was going to do until Bike gallery never got back to me) a Lemond Poprad, or whatever, take that as a frame of reference and talk to them about making you a bike in that budget range. They seem really pleased to get to do that, and you get a better bike for your needs at no extra outlay in the end.
I had never been in to this shop before today by the way, I am a new customer.
Guys That Love Bikes.
Yeah, I've visited this place before, good experience every time. I like the joint as I believe the blokes love bikes in general. You don't have to love me but you do have to love my Huffy texas steer banana seat saddled tasseld gripped steed. If you want to be fancy and buy new clothes for your once a year ride in the shuttle vehicle but you look cool, this is not the place to go as they will sell you a "What a Bunch of Jerks" shirt. Sometimes the smell of B.O. eminates from the pores in the walls but this is tolerable. By the way, the old man behind the counter is actually really smart and not a bad guy, be aware of the mold spores on him.
Still drive 35 miles to see you guys and have you lust over my bike. I trust you and thanks for being who you are!
NEW BIKERS NEED NOT APPLY. I WENT THERE TO ASK ABOUT A NEW BIKE I WAS VERY EXCITED I WANTED THE OLD MAN BEHIND THE COUNTER TO ANSWER SOME VERY EASY QUESTIONS! I HAD TO BUY MY BIKE AT RIVER CITY BICYLCLES THEY WERE MUCH NICER AND NOT RUDE TO ME.
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