Rock Bottom Restaurant & Brwry

Doesn't Recommend

Bakkerh

Joined 5 years ago

Unaccomodating Customer Service. Although Rock Bottom has generally good food and drinks, I have to give them a bad reccomendation for their customer service. I recently had reserved a group space there for a birthday party, but two days before the party they told us that we could not come because of the size of the party (24 people..easy to fit to a few tables). The employee who I spoke with on the phone was not polite and did not appreciate our desire to have a party and bring a large amount of service to the restaurant. I quickly called another restaurant (Ram at Clackamas), who with two days notice made our reservation with no hassles. The service was amazing and I'm sure we would not have had that at Rock Bottom.

We do enjoy the food and beer at Rock Bottom and wanted to try once more to have a party there. This time it was for my Fiance and I's engagement party. A friend called them to make the reservation, and again the employees were rude and not the least bit accomodating. They were overbearing with many stipulations such as a minimum $900 charge to use the upstairs. Again, it is a few days before the party and we decided that it was not worth the trouble. We called Macaroni Grill on Yamhill (Which is delicious and whom we should have called in the first place). They politely agreed to accomodate our large engagement party with short notice, and I'm completely confidant that the service will be excellent.

If you are looking for good beer and mediocre service then Rock Bottom is a good choice. But if you want good customer service then I advise you to try the many other restaurants that far exceed Rock Bottom.

Recommends

choiceman

Joined 6 years ago

Great Brewery. Good beer selection. Close to many other bars downtown.

Recommends

artist2girl

Joined 6 years ago

Great Food. The food is generally good - love their garlic mashed potatoes! The only draw back is that the restaurant is very noisy. Nice for a rowdy evening out but not a date place. My husband and I love to go for the drinks, steak and potatoes. Fun on a rainy winter evening.

Doesn't Recommend

wormpaste

Joined 6 years ago

Good time but they ruined it.. The atmosphere is busy, the food was about average and a little spendy, and the beer was hoppy and bitter just like I like it. But then towards the end of the meal some jerky that worked there put a bucket of soapy cleaning water on top of the booth directly where my girlfriend and I was sitting. Some of the soapy water splashed over and ran down the back of the booth wetting both me and my girlfriend's backs. I immediately stood up and said something to the guy and he looked at me as if I had antennae coming out of my head, with an expression like "WTF, it's only soapy water." I then I told our waiter who was moderately pleasant until now, and he just laughed at us and said "Oopps sorry". I tipped him like a dollar and my friends who were with me were very surprised and tipped him nothing. I am not asking for anything special just good treatment and a real apology (maybe a free dessert) when your cleaning guy screws up and soaks us with whatever foul chemical you use to disinfect your tables and seats.

Recommends

Nottoman

Joined 8 years ago

Spendy, yummy, noisy. They brew their own root beer too. One of the reasons I went, for sure. The first time I was there was for a group get together on a midweek evening. I couldn't believe how noisy it was. It was like a giant bar, which is fine since it's a "pub", but it was terrible for a group meeting. You couldn't hear someone talk two people away. The food was yummy, though 20 bucks for an appetizer platter with the sour cream, guac, and chicken was a bit ridiculous, even though two people could barely eat it. The service was good and the waitress granted my request for a different seating area since my seat was in a high traffic area. Yummy root beer. Everything on the sampler platter (14.99 with no sour cream, guac, or chicken, 20 with) was very good. My wife and I couldn't eat it all along with a very yummy bow of tomato basil soup ($5).

Recommends

bls59

Joined 7 years ago

Wednesday beer special (collect the cups). I have been there a couple of times, Wednesdays of course, the beer great, the food average. The service slow both times!!!!

Recommends

nicky7899

Joined 7 years ago

Good Wine and Beer. Rock Bottom is a great place to go for a drink after work or to meet up with friends. The atmosphere is great, the service is good and they do have a great wine list as well as great beer for those who love beer.

Recommends

katkin

Joined 7 years ago

Great pulled pork. I must say, this is some of the best pulled pork that I have ever had. A bit pricy for everything else though. Get the slaw on the side, and get fruit as your side dish. It doesn't dissapoint. Oh, and the beer's good too!

Recommends

Contributor

Joined 10 years ago

Bumping music and brews by the pint bring in a cardigan-and-khakis crowd of all ages.. In Short
As night falls, so does the age of the clientele, and the bar is taken over by grown-up Greek system alumni. The menu is a mix of standards (nachos and burgers), and more trendy dishes (sesame calamari, seared ahi tuna). Entrees like fried chicken and ribs are massive. House-brewed beers are available to go in moonshine-style jugs. Try the Black Diamond stout, a dark, smooth brew with a hint of licorice.

Recommends

trischli

Joined 7 years ago

The best food ever!. The food is awesome, the service too, and the beer is fantastic! The prices are low, and almost everything is made from scratch! where else are you going to find that at such low prices! to the person with the party of ten, It clearly states on the menu that there is an auto-gratuity on parties of 8 or more. You'll find that in almost any restaurant!! Your waiter was not being sneaky, it's called AUTO gratuity for a reason!