Camera World
Portland, OR 97204-1628
Phone: (503) 241-7979
User Reviews for Camera World
10/05/2008 Posted by frikativ54
I went into Camera World for the first time two weeks ago. My Nikon digital camera has been giving me headaches, so I asked for some help. Although the men I talked with didn't have expertise on my model, their printing guy was pretty nice. He gave helpful recommendations, and he did some excellent touch-up work on a photograph. I came back this past week asking for more prints. This time, the photos took over the stated hour to develop. They were very helpful and attentive...that is, until any issue came up. When the pictures were finally ready, the guy who helped me this week asked me to examine them to make sure they were okay. I took one look, and was angry that they did no touch-up work, despite my clear request otherwise. This incensed me, because last time they told me that their service was much better than the competitors, because they did manual retouching. Of course, the guy blamed the problem on the printer, which was an absolute joke. The problem was that they treated me little more than order number 25646. When I asked for them to run them again, they told me, "Yes, but this time only." So, let me get this right: they will give you excellent customer service the first time, but once they hook you in, then they will only correct a problem if they have time. Well, this is the last time I am going to Camera World.
Pros: Conveniently Located Downtown
Cons: They close at 6 pm weekdays, on-again off-again customer service
07/16/2008 Posted by pataha
I drove 6 hr. to get to Portland with a stop at Camera World on my list. I needed to replace a camera, but hadn't 100% chosen which camera I wanted to buy. The Nikon salesman was rude and acted like I should have walked in, pointed to the camera I wanted, and bought it. "What do you want?" and wouldn't even attempt to show me some service. I tried to tell him I needed to SEE some cameras, DIDN'T know what I wanted yet, WAS going to purchase, and PLEASE help me because I drove 6 hours to shop at THIS store. I finally gave up and left, though I tried very hard to get some service. This has happened to me in the past at this store. This time I had enough. Never again will I attempt to purchase at this business.
Pros: Alot of merchandise
Cons: Rude salesmen- not worth paying for parking downtown
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