Norris & Stevens
Portland, OR 97205
Phone: (503) 223-3171
User Reviews for Norris & Stevens
05/21/2008 Posted by ryandog
My Mom is a 70 year-old woman and she lived in one of their apartment complexes in Portland for 5 years. The reason she stayed there for a while is because she could not afford to rent a better place since she only makes minimum wage, but she still made sure that she kept her agreement and paid her bills. She had to move out because they kept raising the cost and she could no longer afford it. It's been a month and a half and she's been trying to contact them to get her $200 security deposit refunded but they keep denying she paid it and intead came up with a list of miscellaneous fees for her to pay. In the actual contract agreement, they put zero paid for the security deposit but luckily she found the receipt proving she had paid a two hundred dollar refundable security deposit. The management is also very rude when I call and when leaving a voicemail, they do not return the call. I would never recommend Norris & Stevens.
Pros: none
Cons: Bad management, don't return calls
11/19/2007 Posted by kelsey8883
I lived in one of their apartment complexes in Vancouver and it was the most unpleasant place I've ever lived. The appliances in the kitchen were extremely outdated; the dishwasher and fridge were essentially useless. The management is rude and unhelpful. Every letter I recieved from the leasing office was full of basic spelling and grammar errors. It takes them weeks to do something that should take a matter of minutes. I moved out nearly two months ago and still have not recieved by deposit back and every time I call the Norris & Stevens office to ask about it they transfer me to leave a message for someone who never returns my calls. When my drunken neighbor was harassing and threatening my guests ( including my seventeen year old sister) from his balcony, the security guard was off somewhere chain smoking and even after he was notified of the situation he failed to offer any help. Horrible, horrible, horrible experience. I'll never rent from Norris & Stevens again
Pros: None
Cons: Everything
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