Legendary service, shoes to die for and fashion-forward merchandise keep shoppers returning.. In Short Founded as a Seattle shoe store in 1901, this popular chain is now known for manageably priced designer duds. Shoppers find a hint of sophistication in the store's white floors and pianists on baby grands. Unique departments include the Brass Plum juniors' section with Ruby Rox and Diesel, and Studio 121 for career-savvy women. A business-centric men's clothing department offers Ben Sherman suits, while relaxed styles from Marc Jacobs and Lacoste are in The Rail department.
Nordstrom has long been a local favorite in Portland. I now live across the country but seek it out everywhere I go because I can depend on the excellent service and generally cutting-edge stock. Nordstrom's women departments carry a lot of fashionable boutique brands but the store can offer service and return guarantees that boutiques cannot. The downtown store now boasts gucci, chanel, and dolce and gabbana boutiques, but will never be as cold and stark as Saks. I used to think i would look like everyone else if I always shopped there- not true. Also not true is the above poster's comment about employee retention. While turnover may happen, I know many people that have worked there for years (though some seasonally) and many employees are extremely devoted to the company, which also means they believe in what they're selling.
losing the most important part of Nordstrom, resulting in lessor Customer Service.
The "Word on the Street" is that all the Nordstrom stores are rapidly losing long-time employees, from District Managers to the sales floor. The downtown store seems to have a few old-time people left and the rest are young kids who neither know, nor care, nor expect to stay very long. Offering current employees 100. per anyone, from anywhere, that the employee can get to take the interview and take the job pretty much says it all.
It is obvious that the Corporate Head in Seattle, the three Nordstrom brothers feel that employees are expendable on any scale whatsoever...
Suits & shoes great, casual ok.
I find Nordstoms in Portland to have, as always, an incredible selection of mens shoes and suits. The dress casual attire is not my style or need so I can not comment on that- at least they don't offer what I need.
For the very casual attire, Brass Rail?, mediorce is the theme. While they do have some great brands (BC Ethic/Lucky/Etc) they just don't have the selection.
The furthur out of downtown the worse this department gets. Service is always great, but just not a big department or what I need.
When I have a suit to buy or dress/dress casual shoes- Nordstrom is where I go first and usually last.