06/30/09

lovely experience

by sfo2pdx

I'm puzzled by the negative reviews. I had a great experience in finding my gorgeous 100+-yr-old ring, I got wonderful service from jewelers and salespeople alike, and my fiance was also treated well and enjoyed his dealings with the store...what gives? Perhaps it's just personal perspective - some folks might like a bigger store and a different vibe. This place was just right for me though; charming and warm.

• Pros: unique pieces, no heavy sales pitch

06/20/09

Maloys unpleasant service

by Mbru

After shopping around town for an engagement stone, my soon- to -be finance and I were sent to Maloys. The lady with whom we spoke with was extremely condescending, and abrasive. She spoke poorly of our jeweler and tried talking us into having our ring made there. She also told us she was the only one in town to have a set of stones we were looking for, when it truth they are quite common. Although we were interested in some of her products, we choose to purchase elsewhere because of how poorly we were treated. It was the right choice because we found the perfect diamond a couple days later, for a much better price, from a lady who made our experience special. There are some truly excellent antique jewelers in town, Maloys just isn't one of them.

02/02/09

Don't be fooled by their advertisements . . .

by valentinegirlreporter

Maloy's does a remarkable job of advertising their store in local newspapers and magazines. Step inside though and you will see the reality does not match their clever marketing. The woman who assessed the repairs and determined the cost to resize my engagement ring (a modest ring from the 1930s once worn by my fiance's grandma) did so in a manner that was so demeaning we could not wait to politely leave! Afterward, we walked about three blocks up to Goldmark Jewelers (1000 S.W. Taylor Street) where we met Cal Brockman. He assessed, expertly repaired, and sized the same ring for half the cost, and without any of the attitude. In fact, from the moment we walked in, he was a perfect gentleman.