Carl Greve Jewelers

Doesn't Recommend

bobmckeehen

Joined 4 years ago

Lied to.... Our story is a long one. Suffice to say, please, please be sure to get ANY promises they make IN WRITING!!! We were encouraged to replace the head on my wife's 1.4 carat solitaire wedding ring, being told that we would never have to worry about broken prongs again. We lost the diamond because not one, but TWO prongs sheared off the new head, completely unnoticed by my wife. We were told today that the salesperson who sold us the new head no longer works at the store and Carl Greve won't stand behind their promise.

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Jbarr234

Joined 4 years ago

The Diamond Experts. I got my wife’s upgraded engagement ring at Carl Greves. It was a 2 carat Hearts on Fire princess cut diamond solitaire. They are one of 2 stores who carry Hearts of Fire diamonds in Portland. I shopped for the ring for about 2 years and went to stores all over the world from Paris to Rio looking. I probably went into Carl Greves 15 times, but they never gave me anything but the best customer service. I wife is over the moon about the ring and so what more could I ask.

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Contributor

Joined 10 years ago

Editorial Review by Citysearch Editors. Since 1923; diamonds, bridal jewelry and watches by Cartier, Harry Winston and more. Appraisals available.

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mimiburkholder

Joined 10 years ago

Professional and Trustworthy. When I needed to have my diamond reset in my ring, I went shopping for a reputable jewelry store. Honestly, I had a hard time finding one where I felt comfortable leaving my diamond, until I met with the extremely professional staff at Carl Greve Jewelers. I was so impressed with how they were so helpful and professional. They took me into a back room where I was able to look at my diamond through a microscope and they didn't make me feel bad for being extra cautious (other stores had gotten upset at the request). Additionally, the store is very elegant, and they have a beautiful selection of jewelry. Most importantly they seem to be very trustworthy and honest. I would highly recommend this store for jewelry shopping or repair.