Downtown Dental Care - Lance Bailey, DDS

Your search for the best Dental Office stops here. This office began with Dr. Lopez... probably one of the nicest guys I've ever met. I started seeing Dr. Lopez almost 20 years ago and followed him from two previous office locations. I was sorry to see him leave the practice, but Dr. Lance Bailey couldn't have done a better job of picking up exactly where Dr. Lopez left off.

I'm not typically comfortable with anyone in my personal space, but between Dr. Bailey and his fellow professionals I can't tell you how comfortable I can feel going into them.

They've always been more than efficient with their care and in dealing with my insurances and finances.

I've never had another medical practice work with the actual cost of care like this place.

Give this place a visit; give them a chance to prove themselves... You will not be disappointed you did and you won't even consider letting anyone else near your dental or cleaning needs.

Jeff Hansen  View Less … View More

Hands Down Best Dentist EVER. I have always hated the hassles of the the dentist, usually appointments are set so far out, the wait in the office is awful, and who actually like getting their teeth worked on anyways? This office has changed my perspective on dentristy and I hope I never have to find another place to go!! Dr. Bailey is very concerned about the comfort of his patients and has even called me personally a couple of days after a procedure to make sure all was well. I am always able to get in for an appointment in an extremely timely manner and everyone who works there are the nicest people. I would recommend this office to anyone, but especially anyone who is hesitant about going to the dentist!  View Less … View More

simply amazing.. I have never visited a dentist office that has such a warm, friendly, caring staff. You feel at home, like they are family. They understand that not everyone has insurance and treat people fairly. They also want you to be relaxed and confident you are safe with them. I showed up practically in tears, of pain and stress, and the moment the they welcomed me in there, I felt better. Throughout my entire appointment, not only did they keep me calm, but they gained my trust. I feel I will never be afraid to visit the dentist again.  View Less … View More

So much more then expected. My wife with her perfect smile has never had need to visit the ugly side of the dentist and his instruments of torture. She had gone first and been here many times before and has had nothing but good things to say. Skeptical as ever I questioned her review and was told I had no option to decline.

My normal expectation of the dentist is blood, sharp metal instruments, and needles. Over the years I have learned to dial back the tears, but at Downtown Dental Care I had no need for any of my general concerns. I was nervous sitting in the lobby as I read a magazine from the large collection, my mind was still wondering towards thoughts of pain, suffering and divulging whatever secrets got me out of the situation to come. I soon forgot about that as the contemporary music filled my head causing me to hum along. The calm and friendly demeanor of the reception staff put me at ease as well, but this was a trap I had fallen into many times before. They offered to validate for parking, but I had parked in a metered spot and needed change for it, they just happened to be able to help me out with that as well, this made me o so suspicious. Leslie came out and introduced herself and led me to the back, at this point I eyed the exit and thought about the domestic abuse I would face if I ran for it and decided to follow her to the back. Visually the room was comforting, the view of downtown Portland from the window, the TV mounted above the window and the massage chair were overwhelming. A wonderful cucumber melon candle gave a pleasing fragrance to the office. I felt a sense of relaxation with very little tension over the visible instruments. Leslie was a practiced professional whose gentle touch and comforting words made the time fly by, as a patient familiar with the horrific trenches of dentist past this was a welcomed experience that made me feel like I was at a spa as opposed to a dentist office.

Near the end of the visit Dr. Bailey, who told me to call him Lance and did not seem hung up on titles like every other doctor I had met in the past assured me this was a no pressure environment. He and Leslie spoke and finalized what they called a treatment plan explaining to me everything about it so that I could make an informed decision about what I wanted to do. They listed the items from most important to least. I then sat down with one of the office staff who gave me a print out of what the insurance would cover and what it would cost me out of pocket for the first item on the treatment plan so that I could have the information to talk to my wife about. Then on my way out they offered me a bottled water or frappuccino for the road. Wonderful people, wonderful experience I recommend this for anybody tired of bad experiences with dentist.  View Less … View More