Dennis' Seven Dees Landscaping

08/03/09

Commercial Crew on site in Safeway parking lot

by DianeW

On 8/3/09 at about 8:45a.m. I was at the Safeway in St. Johns, sitting in my car parked in a Handicap slot. The maintenance crew in truck YUN 681 pulled right next to my car to trim a tree. I then felt and heard a bump against my rear passenger door of my 'Brand New Car-2010 Toyota", (that has only 160 miles on it). I looked back to see what it was. One of the crew members was leaning against the rear door. I got his attention and told him to get away from my car. I noticed he had a utility belt on with tools attached to it. He did say he was sorry. I proceeded first to move my car to another slot. Then, I went into Safeway and made a complaint to the store manager. Additionally, I've called and left a message with a supervisor (Steve) and spoke to a manager (Mike).

I know your company has a great reputation and was shocked to see such total disregard to personal property-vehicles especially in a public place. What I don't understand is why the crew didn't go to another tree where there wasn't a car parked (as there was one available). Or wait until I was done at the store and had moved my car away from the tree.

I believe this employee should be severely reprimanded if not fired/suspended and the other crew members receive additional training on working around vehicles/personal property. It gives the impression the crew is reckless, careless and unprofessional while on the job. I truly, believe the crew member's didn't see me sitting in the car and possibly could have damaged my car had I not noticed. This should not be tolerated!

• Pros: Manager receptive to complaint against crew member
• Cons: Crew member's disregard to customers parked vehicles