Floor Factors Inc.
Portland, OR 97209
Phone: (503) 222-9393
Fax: (503) 243-1818
- Cross Street:
- Northwest Pettygrove Street
- Hours:
- Mon-Fri 8am-5pm, Sat 10am-2pm
Editorial Description for Floor Factors Inc.
Flooring company since 1980 provides commercial and residential materials like carpet, linoleum, ceramic tile, natural stone, window coverings and more.
User Reviews for Floor Factors Inc.
03/03/2008 Posted by SallyCleaver
We were very disappointed with the installation of marmoleum floor in our kitchen. The flooring bubbled in several spots, seams oozed glue and the project manager told me to press it down with heavy books to remedy it. That didn't work. I was way too nice about this. The edging the installer put on the stairs did not reach low enough to conceal the raw edges on the risers, one of the supervisors had to come over and replace them with wider ones. I was told the installer was in a slump because of a divorce. That was their excuse for the poor job he did. Maybe we weren't the only dissatisfied customers. When I noticed several nails were missing on the edging the project manager told me to come over to the store and he would leave a bag of nails at the counter for me to pick up. Well, he forgot to do it and left for the day. When I got to the store the receptionist refused to have someone get the nails out for me and treated me like a lunatic. The installer also split the wood on oneof the door frames during the job. The quality of work was poor, the customer service was worse. I will NEVER go there again.
02/08/2008 Posted by Tulamarie
My husband and I just completed the remodel for our home and it was a great experience. Floor Factors was with us every step of the way from carpet to hardwoods and even ceramic tile. The installers were the best we used through out the intire project. Thanks to Floor Factors the remodel was finished on time and were extremly happy with the out come!!!
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