Portland >Jimmy Mak's
Ridiculously Poor Service. They bring your food and a first drink and you will never see the server again. Once the music starts forget it. You will sit there with empty glasses. They must be losing thousands on alcohol sales. Our table would have consumed many more $9 cocktails and $9 glasses of wine, but no dice. We sat there empty, without even a look from a server. They are ridiculously understaffed. The owner is penny wise and pound foolish.
Worth every penny.. Holy cow, this is the best place to listen to Jazz in Portland, possibly the NW. People are generally attentive and listen to the music with appreciation. The food is okay, typical bar food, many nice restaurants in the area. Be sure to see Tony Pacini and Mel Brown on Wednesday nights, the best regular weekly show.
We love it. We recently went to see "The Diva & Him"... The Diva was incredible! (He was ok...) The band was terrific as well. We ordered a spanish white wine that was fruity but dry and everything we ordered to eat was great. The only down side is that my chair was constantly "bumped" by passerby's including wait staff and that the service was a little slow. All in all the music made up for these two small cons. We would definetely go back to Jimmy Mak's!
Amazing music. Amazing atmosphere. Food ok..
*Mel Brown Quartet
*Dan Balmer Trio
*Greek themed food. Wish there was more of a selection although it was ok.
Nasty, Snobby Bartender.
A group of friends and I recently attended a show at Jimmy Mak's, as we were there to support one of our friends who was the performing artist for the evening. We arrived well before set times, and were barked by the door attendant that we'd have to stand up, as it was sitting room only and glared at us as we headed toward a table that had been previously reserved by a member of our party.
When we went into the side room to order drinks, one of which was a Moscow Mule, the bartender replied, "What's in it?" The person making the group's collective orders (as to not create a huge line for other patrons) didn't know off of the top of his head. The bartender proceeded to give him an elitist speech about she didn't know what was in it, that maybe he "could order it at a local dive bar, but that we're a high class bar, and we don't serve drinks like that." She'd been "bartending for 13 years, and had never heard of it," but was willing to make it despite it being "not that kind of place."
Had he ordered "duck fart" shots or the kaluha based "blow job" shots, I could understand her reaction. The problem is that a Moscow Mule is a 70 year old drink made with vodka, ginger beer and lime, invented in the 1940s, marketed in mass media by vodka companies, and served and easily made at Portland area establishments such as the Gilt Club, the Montage, the Secret Society, the Heathman, and the Portland City Grill. So what was up with the inexcusable snobbery and rudeness of the bartender? It was completely uncalled for and really soured our experience there. We refused to go back to the bar to order drinks if the bartender was going to insist that we didn't belong there because she couldn't understand her liquor history. Shocked that she would say this to a paying customer, a couple of other customers standing by starting discussing the woman's incredibly sour attitude to guests all night, but that comment was the "cherry on top." There was no basis for this comment or her attitude -- we had all dressed up for the evening, didn't look like bums, didn't order a "dive bar drink," and because of the absolutely uncalled for snobbery, didn't tip very well.
We wanted to speak with a manager but felt that our commitment to support our friends' music was more pressing. However, in the future, I'd suggest not treating your patrons as though they are uneducated low class hicks who randomly stroll into your fine jazz club for a "high falootin' time" when they order drinks that are readily and easily served at many other four star Portland area bars and restaurants.
Music is great...Food and service horrible. This was our first time going to Jimmy Mak's and could possibly be our last visit. The music was wonderful, that was the only thing that was great. We went early to have dinner and what a disappointment. It took forever to get our food and then once we finally were served our sides were cold and the meats were over cooked. When we sent it back to the waitress she didn't care, she was not apologetic and there was no rush to have the plate redone. You would think if someone is sending back their dish it would be top priority to make it right and make it fast. Not at Jimmy Mak's. We had to wait another 20 plus minutes, the upside is during all the waiting and disappoint with the food we changed our mind on dessert. If the meal was that horrible how could dessert be much better? Oddly they were sold out of half of their desserts which seemed a bit strange since we didn't see a lot of desserts being served on tables which makes me think they do not make things every day. The atmosphere and music was wonderful and I would go back for a glass of wine and music but the food you can get better stuff at the Mall Food Court for a less money.
Best jazz venue in the Northwest. The "Details" page here is so out of date that it doesn't reflect the fact that JM's has been in a new building, extraordinarily well designed for music, for several years and of course does NOT have smoking. That said, you will find great music on Monday nights for no cover at all, three different Mel Brown bands on Tuesdays, Wednesdays, and Thursdays for only $5 or $6 cover charges, a schedule of national and international calibre musicians coming in for special shows, and an outstanding facility for listening and really hearing the music. The food is excellent, the bartending superb. If you are a jazz fiend, it's where you will find yourself hanging out pretty constantly!
"Jimmy" is a total a__hole. the owner, Jimmy, is a total a__hole
Great music/ Terrible customer service..
My friends and I had the most frustrating experience at this place the other night. It was so bad that I feel compelled to create an account here to let the world know. It is incredibly sad more so because this was starting to become our favorite place to hang out. In fact we had celebrated a friend's birthday here last month.
My friends and I were at Jimmy Mac's to enjoy the Cuban Jazz concert on a Friday night. We were really tired from the week so it seemed like a good place to listen to some music and wind down. We all ordered drinks. Everyone else in the group ordered wine while I ordered mojito. Just my luck, but the mojito came with everything sans the sugar/ cane sugar . Consider me anything, but I do know a good mojito from a bad one. When I complained the server about it, she said she couldn't do anything about it. I told her to taste it herself if she did not trust me or maybe just ask the bartender to do the taste test. She said she could not help because she does not make the drinks. I asked her if she could take it back and maybe just give me a refund - to which she said that that was not possible either. All this said with an exceptionally bad attitude - something that is just not befitting of people in this profession!
Later, our food bill came and one of the entrees was not billed correctly. I pointed that out to her(the server) to which she replied that the menus did not have the correct price. I asked her if she could verify and she said that she did not print the menus and is not responsible for this also. She did not take any effort to go ask the management about it. We paid our check and left the place without saying much.
I am not sure if I will go back and I know you don't care Jimmy Mak.
What I don't understand is, how can bad attitudes survive in this economy. If the customers are disrespected, how is a place supposed to thrive.
I plead to everyone that you support me and get the bad servers out of this customer focused business. We have lot of things going wrong as it is - what with the bad economy and all..we don't need to face humiliation at restaurants too!
If I go back to this place again, I will make sure that I do not order food or drinks. If I do order food/drinks, I will request for a different server. For now, I am NOT a happy camper.
Worth it, even on a budget....
I have a tight budget and hardly ever go out, but the 3 times I've been to Jimmy Mak's, I've enjoyed the hell out of myself and didn't feel guilty for spending the $$. I have even learned that Jimmy is a giver, after meeting a former employee who was putting together gift baskets for needy families at Easter. When Jimmy heard that no one donated fresh hams for her baskets, he pitched in fresh meat AND fresh veggies!
Great music and atmosphere, too.
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