- Neighborhoods:
- Neighbors West - Northwest, Northwest District
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Located just west of The Pearl District, No. 1 Japanese Auto Service provides towing at low rates and rides to downtown are available. They belong to the BBB Honor Roll. They provide maintenance for manufacturers' warranty, 30,000/60,000/90,000 mile services, and provide 12 month warranty on parts and labor. View Less …
The best servise I have experienced so far. I took my car here with my manual clutch problem. They diagnosed it quickly, explained everything in detail, quoted the price I was really happy with and replaced the clutch in no time. The best dealing with customers I have experienced so far. Exactly the opposite of the typical Toyota car dealership mechanic attitude "I know everything, you know nothing". I highly recommend this shop. View Less …
Affordable and Competent Place for Complicated Cases. Time and time again I come back to the guys at this place. The management is by the owner who is a retired NASA specialist. His lead mechanic is superb, with engineering background as well. On top of that I can afford them. Try to find anything in the downtown area with their reputation and longevity. View Less …
Honest and Superb Customer Service. Bill and his staff have shown great customer service and very honest systems approach not only in troubleshooting the root cause for my defective catalytic converter but at the same time on designing best possible resolution to the problem. My Acura RSX-S was diagnosed in Chicago originally where I moved from oxygen sensors malfunction not much of cat conv. My cat conv as Bill explained to me has been exposed to rust, salt, snow, rain, pollutants, etc. that literally deteriorated my cat conv. as confirmed by my original theory. I did ask him for some after -market cat conv and he implied that I should not trust that. I ignored his advice but when we tried to have it assembled, the cat conv did not fit. This time I did listen to his advice and just got one from him from dealership. It is expensive but it is the right size and metal components. My car is running great now. His labor charge was rational and he did extra stuff for my car. I'm planning to have my car serviced here from now on as I can trust these people. Besides, being a chemical engineer, I 'd like to see how this cat conv is assembled and its systems dynamics so he let me check on it while being serviced with precautions of course. So I highly recommend this shop for its honesty, integrity and expertise. View Less …
Great auto shop!. Bill is great. He explains things until I get them. When he can he shows me the parts involved in the repair and once he even got me under the car so I could really understand what was going on. They are willing to think out of the box and come up with inexpensive repair options that other shops never recommended. They fixed my loose heat shields quickly and effectively instead of expensively which is what the other guys wanted to do. Recently I needed AC work and he recommended a great shop. I have total confidence in No 1 Japanese Auto Service. I love my Subaru and they take care of it so I can keep loving it. View Less …
A rare gem. Honest, knowledgeable, fair, affordable, great customer service, great vibe, and an over all excellent experience. What more could you ask for? This place is definitely a diamond in the rough. Came in needing something big done (clutch) without calling ahead, they still took me in and finished the job in a day. Thanks again guys. Highly recommended. View Less …
