Roseland Theater

11/17/09

A letter I wrote the Roseland Staff about mistreatment.

by RockNDetermed at Citysearch

Hi my name is **** and I wanted to follow up on an incident that occurred last night at the Hollywood Undead show. First off I took a friend to this show as a birthday present and spent $70 on tickets. The reason I'm writing you is because I had a problem with the way I was treated by security. Upon arrival my friend and I went upstairs and ordered a beer. To my knowledge this was a sold-out show and the place was packed! We were unable to find any seating so we found an area to stand that was right next to a few stacks of chairs. There were no signs around the chairs saying we could not use them so we grabbed two chairs and sat down. We were in the chairs for probably 15 minutes or so when a female from the security staff came over and was extremely rude to us and said the chairs needed to be put back. I didn't get smart ass with her. Didn't give her a dirty look. Both my friend and I apologized and put the chairs back where they came from. After this had happened we returned to the bar and ordered two drinks, then returned to the area we were in before so we weren't elbow to elbow with people. Ten to fifteen minutes later were standing there listening to the music the two of us were approached two male security guards who were yelling and in our faces, took our drinks, and then told us we had to go downstairs. I asked numerous times what this was about before he finally told me "because you guys messed with the chairs". My friend and I ended up leaving because we were really upset and this incident just ruined the show for us. We didn't even get to see the band we came to see. I worked an 8 hour day and to be honest I just wanted to sit down, have a few drinks and listen to some music. I don't go to shows to get rowdy and mosh. I just want to have a good time. The way we were treated by your security staff was just unacceptable and uncalled for. I could totally understand if I was being a punk to your security and have them do what they did, but like I said I was polite. I do take into consideration that security probably has to deal with their fair share of idiots in a night, but they don't need to treat everyone like they're trash.

So here I am out $70 and the Roseland Theater really put a bad taste in my mouth. All the other show's I've ever been to there I have never gotten treated this way. I'm not a bum, I work hard for my money, and I like to go have fun when I can. This whole incident just really blows my mind and is upsetting. Like I said too I realize we were in the wrong by sitting in the chairs that were stacked, but it was an honest mistake. We just wanted to take a load off and have a good time. That's all. I know it's not going to drive you guys out of business or anything but I just wanted to let you know I won't ever attend a concert there again. I've been seeing shows at your venue for over 10 years. So I'm hoping that in the future your security can can deal with a small situation like this in a more professional manner. So my question for the Roseland Theater is there any way to follow up on this? Would you guys be willing to make it up to us? I'm happy to chat over the phone if you have questions for me. Thank you for taking time to read this.

• Pros: no pros. nothing good to say
• Cons: just dont go here

09/11/09

Great Dr. John show

by BIOS Dude at Citysearch

Of course, the show was great. We are right in his demographics.

The people at the Roseland were very nice to us. Maybe it's that this show draws an older crowd? But everyone from the bartender telling my wife all about the different beers and even suggesting some they don't even have to the inside security guards letting us sneak upstairs during part of the show, everyone was nice. Of course, this is a Portland institution and it's a great place to see a show. Highly recommended.

First time and I hope to go back.

There were quite a few people walking around on the sidewalks, so even my wife felt fairly safe and she is easy to freak out.

• Pros: Cosy place with nice people
• Cons: The area is slightly seedy.

06/17/09

plenty of space but still can't see

by Sallypie at Citysearch

The only thing going for this venue is space and it's balcony. This venue has ample room for moshing and general crazyness by the stage. However it is quite hard to find a place to see the stage on the camped main floor. The balcony is great if you want to see what is on stage however it's packed!

• Pros: space, balcony
• Cons: location, space