Doesn't Recommend

David R.

Joined 1 year ago

As a gutter contractor I had an account with this supplier since I began in 1993, back when they were in just a small shop at 28th N. E. Glisan. They had been my main supplier for a decade, but after they moved to the larger location on Argyle their service became very slow and went steadily down hill from there. Their staff would mess up about half of my orders. Any cost savings was not worth the many hours of lost time I suffered. Then they started to drastically over charge me for parts, and were unwilling to discuss those infractions.

Their management became very rude, and not only closed to constructive criticism, but they decided to close my long standing account over my criticisms. They clearly did not want my business, so I have not used them for several years now, and do not miss the nightmare of my interactions with them. I would not want my account reinstated.

I have dealt with dozens of other supplier over the last 2 decades who are polite, friendly, and much swifter with less than half the staff, and who have rarely messed up an order of mine. This has by far been my all time worst experience with a merchant, auto mechanics included.