Portland >Lodging > Portland's White House
They shoot themselves in the foot to be "right".
A previous reviewer who said (s)he would never return is spot-on. There is a very unpleasant dynamic here, both passive-aggressive as well as overt. Not only is the owner abusive, but employees also feel quite free to be disrespectful & abusive to the guests who pay their salaries. You get the feeling that you are the enemy & that everything is a huge inconvenience.
I scheduled a 7 day stay at this inn. I was REALLY sorry by the 2nd day. However, as I had long since made the commitment to this inn, I felt ethically obliged to keep it. This certainly proved to be misplaced loyalty.
It started with my allowing a guest to wait for me on a loveseat in an adjacent unoccupied guest room because the sitting room downstairs was very cold. By report, the guest used the toilet while waiting. Apparently this was a major infraction.
Next breakfast I was treated to a scorched sausage patty and coffee all over the saucerl. No effort to provide a clean saucer. The guy across from me had his coffee carefully poured & didn’t get any coffee in his saucer whatsoever. Hmmm.
Next, a guest called to leave a message. I received a lecture from two employees (& later the owner) about this, telling me that guests should call my cell phone instead of the inn’s line. At the Heathman Hotel, where I usually stay (& certainly will henceforth), they're more than happy to convey messages to me as part of their stellar service.
I was treated to yet another morning of coffee all over my saucer. No effort to provide a clean saucer and no room service for the day (9 AM & 9 PM photos in my i-phone).
Next, a couple who'd scheduled a wedding appeared at the front entry door just as I was letting a personal guest in. They'd rung the bell to gain entrance & wanted to view the inn. The innkeepers did not appear right away, so they walked in with my guest, not knowing this was absolutely verboten. There is apparently big fear of invasion & theft in this inn.
Should I have body blocked these people?? I instantaneously received a lecture from the innkeeper in front of my guest and the hapless couple. My guest, who happens to be a district attorney, was quite shocked by this behavior.
Next, I received a lecture from the “hot-headed” owner. He pointedly cited the cost & value of various items in the inn’s vast, cluttered collection & ranted about the fact that I had allowed HIS customers gain entrance along with my guest. He also cited the guest room issue as well as my having met my personal needs by moving some of the furniture in my room. He has absolutely ZERO tolerance of change he says. This certainly does not happen at the Heathman, where they are more than happy to meet my needs.
Seven days at this inn trashed my back. The mattress was depleted long ago & I awoke with killer back pain. I finally began sleeping across the foot of the bed in an effort to find a place that might support my back.
When I showered the synthetic shower curtains billowed inward & relentlessly stuck to my body dispersing cold droplets on my skin (no magnets on the hem—and, NO, the overhead fan is of absolutely no help at all). Really unpleasant. I’d heard complaints by the innkeepers that some stupid guests had showered with the curtains outside the tub—well, guess why. Duh.
This is a lovely, way overdone inn. The food is good & the service is adequate when the employees aren’t exhibiting passive-aggressive behavior, feeling inconvenienced or pursuing their personal agendas. When the Latina cleaning ladies are present they are at least respectful & happy to provide sans the attitude. I’d heard the owner can be charming, though I certainly didn’t experience that side of him. It’s unfortunate when the need to be “right” & an inability to be flexible compels you to bite the hand that feeds you, leading to a review like this.
Portland's White House. I have had several experiences with the innkeeper here and have not been impressed. I have seen him ball out staff and guests with little reason. He's a hothead. I will stay somewhere else.
The Best Bed & Breeakfest Plus a Beautiful Wedding Location. My husband and I were recently married at Portland's White House. We were looking for just the right place for a small wedding with just our family and friends. The Portland's White House was everything we could want in wedding site and more. A beautiful white mansion impressively landscaped outside, and exquisitely decorated inside with luscious fabrics, antiques, and oil paintings. Each room has its own character and is rich in detail; the beds are so wonderful, easily the best sleep in my life. We stayed two nights, had the rehearsal dinner and the wedding ceremony and reception in the courtyard - the roses and the flower baskets were in full bloom. The food! - They have on-site catering offering a menu with fun, delicious varieties. We had family style breakfasts with the best waffles in the lovely dining room. The host of the Portland's White House, Lanning, is friendly, energetic and makes you feel so at home and his staff is amazing, just excellent service all around. Wonderful place for weddings and special events!
Sleep in the White House without making a hefty contribution..
In 1911, a local lumber lord built his home to resemble the White House in Washington, D.C. The mansion sits in the midst of one of Portland's most desirable neighborhoods, and it's convenient to shopping and fine restaurants, as well.
The impressive grand foyer sets the tone, from the inlaid oak floors to the original hand-painted murals to the sweeping staircase worthy of a grand entrance. The formal dining room is where guests enjoy gourmet breakfasts at the long, linen-draped table, unless the weather is fine enough to eat in the garden courtyard. The rooms feature period antiques and feather beds, as well as modern data ports. Each room has a private bath with at least one unique amenity, such as a two-headed shower or extra-long, claw-foot tub.
Perfect Wedding location!. Wonderful place to have a small wedding! Naturally decorated! Beautiful grounds! Great place to take pictures too, and great location! And valet parking! Great place to stay for the wedding night too, the beds are wonderful! So comfortable and luxurious. We wanted to take our's home! We used our room for the bridal party to get ready before the wedding, very convenient.
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