Gustav's Bier Stube

Awful service! Food marginal, restaurant in decline. the headline says it all! I used to be a huge Gustav's fan, but the last few trips and especially this one (tonight) were awful. The service is laughable as usual but now the quality of food or lack thereof is a worthy rival! The rotisserie chicken was small and kind of moist (more dry, so maybe small portion is better). The fondue was gloppy, yes gloppy! Gross! Someone ordered crab cakes ( not my choice) but they were pathetically bready. The brat I ordered was served cold! Yes cold! Unreal. We ordered beer with dinner and it showed up almost at the end....and it was the highlight of the meal. I USED to be a fan....now, not so much. Prost...I think not.  View Less … View More

horrible place do not go here. horrible, horrible. wait staff. the waiter even stole $20.00 and put it in his pocket. we had to call him back and said, uhh wears the change? he pretended he forgot, yeah right. the cesar salad was the worst i've ever seen, we waited 1/2 hr for the sausage trio and beef tips. we will never go back. the only reason it gets good reviews is all the alcoholics in the neighborhood like it. it ought to be put out of business.  View Less … View More

Not a German experience!. I'll start off by saying I have held the Rhinelander as "My" favorite place to eat for decades. But the staff in Gustav's side were beyond wrong and service is as important as the food in my opinion. I took friends for a treat but left feeling embarrassed of the service we had. My friend who is deaf in one ear, speaks loudly and she is a outgoing person, full of life. We had one beer each at the bar during our 30 minute wait at the bar. The bartender picked up the change glass, with $17 in it and my friend thought he took it as a tip. She explained it to him which he took offense to. After we were seated by a gracious host, our waiter took our orders for drink and food. We ordered beers with our food and a nervous assistant manager came by our table and said he wouldn't serve my friend due to "certain signs" of her being intoxicated. Before it had sunk in, he hurried away. She felt embarrassed and refused to stay even though we had ordered already. Being her friend is more important to me than eating at my favorite place. We left and I'm not sure I will return. The food has always been great and the service was outstanding but if this is the level of service they want to deliver in the future, I will not return. I lived in Germany for 3 years and this not how it was there. Very disappointed in their people.  View Less … View More