Portland >Pied Cow Coffeehouse
3244 SE Belmont St, Portland, OR | Directions 9721445.516459 -122.631567
To the RUDE owner of Pied Cow.
Here's a good story about customer service at Pied Cow.
We order hookah. It tastes like burnt coals... Honestly If we are going to throw down 15-20 dollars, I'm not going to smoke coals for god's sakes. So we ask for a change.
The owner rudely asks all of us to take a puff, and yah, it tastes like ass. He proceeds to smoke it saying that HE thinks it tastes fine and shisha is expensive (it's not that expensive buddy), and we are the ones who shouldn't complain.
Owner: Well maybe the bad taste is all in your heads.
Us: So it's in all three of our heads?
Owner: maybe it is. It's a rainy day, maybe you're in a bad mood.
Then somewhere along the line it goes from the bad-tasting hookah being our fault to:
Owner: We don't want customers in here who just order hookah and lemon wedges.
Us: Why do you advertise hookah then? Is it bad to order hookah?
Owner: We don't want customers who do that, you don't get the experience.
Then after we told him he was harassing us, which he was, he rudely and chidishly yelled: "GET OUT AND NEVER COME BACK AGAIN."
WOW. seriously? Did that just happen? When does a polite complaint means getting kicked out? How is this place even popular? How is this guy running a business? Who talks like that to customers?
Pied cow, you may have good food and skinny staff with braids, but I am never returning to satisfy the asian owner who dresses like a 70s vietnamese FOB with too much money and is so pretentious he has a painting of himself at the front door.
Charming intimate place!. I have been to the pied cow several of times and will go back plenty more! I recommend them to all my friends for a cute small intimate ace to go. Its very laid back and relaxing. You don't see many places like this one. They have awesome food and desserts! Hookah is good too! I recommend if you're in the area stop by, I have never had a bas experience there ever!!! And they are not over priced and they always have awesome service!
We will never go back.....
So, I took my girlfriend to the Pied Cow for her birthday because it really is a cute little place and she wanted to smoke some hooka. I could really write a novel about how poor the service was, but I'll let you read the many other reviews about this place for you to make your own decision about how poor the service was. Really, the biggest issue was that the manager/owner was a pretentious a-hole. Not very accommodating or helpful at all. Extremely rude and so into himself that there is literally a painting of himself on the front sign (get over yourself). We were presented with a $500+ bill, but when I added up the tickets they provided, the total came out to about $260. We still paid the $500+.
My girlfriend and I really like this place because it's a quaint little place to smoke hooka at, but at $16 per hooka (OUCH), they really need to work on how they treat their customers. If you are looking for a place that will overcharge you for what they serve, if you'd like to be treated like your business doesn't matter and that they could really care less if you ever came back, then this place is perfect for you. Do yourself a favor and don't go the Pied Cow. Any positive experience that you are looking for will be negated by the rude staff that is on hand. They definitely are lead by example by a too-cool pretentious little man that really needs to get over himself and understand that word of mouth is a great way to lose customers.
Great place to hang out and drink tes. This place is one of my favorite places to go in Portland. It's got a calming environment, both inside and outside. There teas are great- they serve tea traditionally, my favorites are the kava and matte. They also have great dessert and great beer, although I think they took Hair of the Dog off the menu which was my favorite. I read a bad review above about one of the servers, but every time I've been there the staff was very accommodating. It's a great place to study or hang out with a few friends.
What ever happened?. Years ago I used to go to this place all the time. It was a great place to enjoy a relaxed vibe and have a good dessert. Now it seems to have completely lost its way. The food and drink have taken a huge dive and the service is HORRIBLE. This place seems to be resting on its laurels and now seems to depend on its fading, lackluster ambiance to propel people past the fact that no one around here seems to care anymore. The whole place has the feel of an aging beatnik talking about that one time he shared a joint with a roadie from the Grateful Dead.
10 dollars for saltine crackers:.
I JUST got back from taking my friend who is visiting to The Pied Cow. I went for the 16 dollar hookah (YEESH!) and she was hungry so she ordered "The Salmon Plate". We had this tall and unhappy waiter w/ a sunken face and slicked back black hair who was extremely unpleasant from the start. Anyways, her salmon plate was (not joking) a relatively small portion of cold salmon w/ mounds and mounds of cream cheese, slices of cucumber and a HUGE amount of those white saltine crackers that they sell at Safeway. Do you know which crackers I'm talking about? Okay, so, my friend tells the waiter that what she ordered isn't exactly what she was expecting. Which can happen, it's not entirely her fault. Who will honestly eat that many saltine crackers and cream cheese for 10 dollars anyways? He looks at her blankly and says in the most rude and obnoxious way that he has no idea what she was expecting b/c that IS the salmon plate. Well, duh, mister. Anyways, she tells our waiter that she was expecting something a little different; something possibly hot. Then he said to her in this horribly rude and unattractive way that "IT'S THE SMOKED SALMON!" After he said that I was like "You don't need to be rude to her" and then he looked at me in a horrible way and said to me loudly that he's "JUST STATING THE FACTS!" I told him that that doesn't mean he's not being rude to her and that her plate is just a plate of saltine crackers. Which, if he's stating the facts, the menu would've said "Salmon plate w/ saltine crackers for 10 dollars!". He took her plate and literally smashed her silverware into the wash-bin that was outside. He then came back and told me in front of everyone that I "shouldn't be complaining for food I'm not paying for!" and I said "Hey! Honestly? Honestly? Chill out!" and he said "No, nope! Don't talk to me." My waiter told me to not talk to him?
He then preceded to hang out in front of the window that was nearest to where we were sitting outside and stare at me. He also purposefully talked about us in front of us to his coworkers. I'm not kidding! I'm not a crazy lady, and I'm a pretty nice girl. This guy is insane! He refused to help us as customers, smashes silverware in front of us AND other people sitting outside and he tells me that I shouldn't be complaining? I feel that if we didn't have this horrible confrontation w/ him my friend never would've been able to order anything else.
Okay, so if you don't want to be overcharged for food/hookah and have undefinable service from an ugly waiter, don't go to The Pied Cow.
Great atmosphere. The Pied Cow is such a fun and funky place to hang out. I love the garden seating. Even though you're off Belmont, the hedges give it privacy, and it's great being able to hang out and relax. There's also a heated outdoor area, which comes in handy on cold days.
Like to be treated like a piece of ...?. A group of us went to the Pied Cow for hookah and desserts. It was my second time here and I was hesitant to go because of the poor service I received the first time. Once there, the waitress told us to stand and wait for a table to open up and sit down when one came available. Following her direction, we sat down at the next available table. The waitress came over to our table and began to clean it, purposefully wiping the table debris into our laps. No joke, it was incredibly obvious. She then proceeded to overhear us asking each other if this was weird and then came over to us and told us that this should be a lesson, next time we should wait for them to clear the table. A member of our party went to discuss this with the manager who proceeded to give her a lesson in restaurant etiquette. He didn't apologize but rather told her that she was making a scene and that next time maybe we should adhere to the "unspoken rules" of the restaurant business. Wow, really harsh. No apology, no nothing - just a lesson that we were in the wrong. The guy was totally out of line and unprofessional. The service for the rest of the night was horrid. I will never return to this place and every time it comes up in conversation, I'll be sure to make note of this experience. If I ever get into the restaurant industry, I sure hope the manager of the Pied Cow and the waitress that served us patrons my restaurant. I'd be more than happy to return the fantastic service I got and teach them a lesson in "proper restaurant etiquette."
Great place to bring visitors. I feel like this place is always a crowd pleaser, especially for out of town folks. It's kind of a 'Portland' place. The inside is really cute and vintage. The staff is cute and weird. And the garden is amazing. What I like about this place is you can get a really good tea and a plate of snack foods to share with your buddy instead of going out for a full-on dinner. My favorite snack to share is the salami plate. My favorite desert is the flaming banana nutella crepe. If you need an exotic beer they got it, you need a triple mocha they got that or if you want to do some smoking pipe thing you can get into that. It's also open pretty late (at least midnight) but doesn't have that bar vibe. If you're in Portland you have to check this place out along with dots, voodoo donuts and the farm cafe.
Unique Coffeehouse. I have been going to the Pied Cow since I was in high school (over 10 years ago) and I have always had excellent service there. The coffee is good, the selection of beers is incredible and the food is excellent. The atmosphere is relaxed and charming. One of the highlights is being able to sit outside during the spring and summer, but the inside area is eclectic and fun as well. The Pied Cow remains my favorite Portland coffee house.
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