Pied Cow Coffeehouse

To the RUDE owner of Pied Cow. Here's a good story about customer service at Pied Cow. We order hookah. It tastes like burnt coals... Honestly If we are going to throw down 15-20 dollars, I'm not going to smoke coals for god's sakes. So we ask for a change.

The owner rudely asks all of us to take a puff, and yah, it tastes like ass. He proceeds to smoke it saying that HE thinks it tastes fine and shisha is expensive (it's not that expensive buddy), and we are the ones who shouldn't complain.

Owner: Well maybe the bad taste is all in your heads.

Us: So it's in all three of our heads?

Owner: maybe it is. It's a rainy day, maybe you're in a bad mood.

Then somewhere along the line it goes from the bad-tasting hookah being our fault to:

Owner: We don't want customers in here who just order hookah and lemon wedges.

Us: Why do you advertise hookah then? Is it bad to order hookah?

Owner: We don't want customers who do that, you don't get the experience.

WHAT???

Then after we told him he was harassing us, which he was, he rudely and chidishly yelled: "GET OUT AND NEVER COME BACK AGAIN."

WOW. seriously? Did that just happen? When does a polite complaint means getting kicked out? How is this place even popular? How is this guy running a business? Who talks like that to customers?

Pied cow, you may have good food and skinny staff with braids, but I am never returning to satisfy the asian owner who dresses like a 70s vietnamese FOB with too much money and is so pretentious he has a painting of himself at the front door.…

Charming intimate place!. I have been to the pied cow several of times and will go back plenty more! I recommend them to all my friends for a cute small intimate ace to go. Its very laid back and relaxing. You don't see many places like this one. They have awesome food and desserts! Hookah is good too! I recommend if you're in the area stop by, I have never had a bas experience there ever!!! And they are not over priced and they always have awesome service!…

We will never go back..... So, I took my girlfriend to the Pied Cow for her birthday because it really is a cute little place and she wanted to smoke some hooka. I could really write a novel about how poor the service was, but I'll let you read the many other reviews about this place for you to make your own decision about how poor the service was. Really, the biggest issue was that the manager/owner was a pretentious a-hole. Not very accommodating or helpful at all. Extremely rude and so into himself that there is literally a painting of himself on the front sign (get over yourself). We were presented with a $500+ bill, but when I added up the tickets they provided, the total came out to about $260. We still paid the $500+.

My girlfriend and I really like this place because it's a quaint little place to smoke hooka at, but at $16 per hooka (OUCH), they really need to work on how they treat their customers. If you are looking for a place that will overcharge you for what they serve, if you'd like to be treated like your business doesn't matter and that they could really care less if you ever came back, then this place is perfect for you. Do yourself a favor and don't go the Pied Cow. Any positive experience that you are looking for will be negated by the rude staff that is on hand. They definitely are lead by example by a too-cool pretentious little man that really needs to get over himself and understand that word of mouth is a great way to lose customers.…

Great place to hang out and drink tes. This place is one of my favorite places to go in Portland. It's got a calming environment, both inside and outside. There teas are great- they serve tea traditionally, my favorites are the kava and matte. They also have great dessert and great beer, although I think they took Hair of the Dog off the menu which was my favorite. I read a bad review above about one of the servers, but every time I've been there the staff was very accommodating. It's a great place to study or hang out with a few friends.…