Bread and Ink Cafe

02/05/2008 Posted by tmartin11

Negative stars and 2 big thumbs down! We were going through P-town last weekend, and decided to stop in for a late breakfast at about 1230. The tired hostess hastily exclaimed they are no longer serving breakfast. We were lead to our child-size table among a maze of people. I bonked a lady with my purse on the way. Maybe that is why they seem to only hire pixie sized waitstaff. We were offered coffee upon sitting at the wobbly table. I asked the flustered waiter for some splenda, sugar or whatever. He never brought it out. We decided on the Salmon Lox plate. We waited,all the while sipping our unsweetened dollar store coffee.The waiter brought what looked like some sort of artwork made with sushi. It didn't even look edible. The outer edge of the plate was lined with cucumbers and tomato slices. The inside was one lettuce leaf. Then topped with a few shreds of raw fish.... The description of this dish said "smoked salmon on a bed of fresh vegetables" After sitting and staring at the untouched "food" for about 10 mins, the waiter finally asked "Is that not what you ordered?" I replied " I didn't order raw fish" He then replied, "It's not raw, it's pickled" Then wandered off into the crowd. He never returned. After about 10 more mins of sitting there, one of the pixies came over to hand us the check! I asked for a box, she quickly returned, saw us put the uneaten lunch in the box, and took our $.....This was $15.50 totally wasted. There was no offer to exchange our meal, or even ask what was wrong with it. I couldn't even give that lunch away. I tried. It ended up being thrown away. Maybe I am just too old-fashioned, but when a customer is unhappy with their order, you fix it-and put some sugar on the table for goodness sakes. Needless to say, we will not be returning to the Bread and Ink. I have renamed it Dread and Ink...because I dread going there and wasting $15...

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01/12/2008 Posted by nogaae7

My husband and I went here (second choice, Cup & Saucer was packed and we couldn't wait) on a Saturday morning.  Emo tatooed busboy 'greeted' us without a smile or hello, only "Two?" and a roll of the eyes.  Before we sat down, the emo poured us water and the waiter came, and one of them asked if we wanted coffee (not lattes, house coffee from a Sheri's-style caraffe).  We said yes, thinking that it was free or around $1.  The coffee was absolutely terrible, and the food was mediocre, bordering on tasteless save for the spice in my husband's Huevos Racheros.  I had pancakes which weren't that great, and they serve about 2 Tablespoons of syrup for 3 large pancakes, and charge $1.50 for extra, but whatever.  Anyway, we got the bill before we were even halfway done eating, and there was a mysterious charge for "II C - $5".  I asked the waiter what that was, and he said it was for our two coffees.  I was incredulous.  I said, "Can I make a couple suggestions?  First, you should put your house coffee on the menu so people know that you're charging $2.50 per cup, when you offer it as if it's complimentary" and he interrupted me and said with an attitude, "It is on the menu", but he didn't even let us sit down before he asked us if we wanted coffee, so what does he expect?? Then I said, "And secondly, you should at least get decent coffee if you're going to charge $2.50 per cup." and instead of saying, "I'll let the manager know" or something like that, he actually nodded curtly and walked away without even saying anything, no "excuse me" or anything at all.  I was livid, of course, but let my husband talk me into leaving him a $1 tip, which I regret doing, although I did write a stern note on the back of the receipt and I really should complain to the manager.  On the way out, another waiter almost ran right into me and didn't even say "excuse me" or "sorry" or anything.  Also, they charge $2.50 for nasty house coffee when there is an espresso machine behind the bar. Huh?

Pros: truly none - waste of time and money

Cons: Service, service, coffee, service, service

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