Clarence Walker for Flowers

I placed an online order with this florist on Saturday, 2/25. I requested same-day delivery and received a confirmation of my order. Today is Wednesday, 2/29, and my order still has yet to be delivered!

I received no notice on Saturday that my order wouldn't be filled that day. On Sunday, again nothing. On Monday, I called them and they supposedly contacted the local florist (order was going to Phoenix) who indicated the delivery would be made that day. Later in the day, though, I received an email stating that the florist didn't have the flowers I'd ordered in stock (orange orchids, which was the only reason I'd used this florist in the first place), so I offered guidance on a substitution and was assured the order would be delivered Tuesday. Tuesday came and went and despite ~ 10 emails to Clarence Walker for Flowers, I've heard nothing. At this point, I'm out ~ $90 with no sign of my order being filled.…

This place acts like their mistakes are your fault and than over charges you even after they told you how much what you ordered would cost. I did an online order on Wednesday for delivery on Thursday which never came. On Saturday I called and they said their website had some glitches and the never received the order which I understood, things happen and mistakes are made sometimes. I over the phone placed my order with someone we will call "Dave" He barely apologised for the lack of delivery and that should have been red flag enough but I went ahead and ordered anyway asking specifically how much it would cost. When I received the order (at my house so I could hand delivery it for them instead of OHSU where I had originally wanted it delivered) It looked awful! The vase was not lavender like it was supposed to be, the flowers were wilted, and they overcharged me(even though "Dave" specifically told me a price!) This makes me want to never order flowers again! I'll stick with See's candies they have great customer service and don't screw you over and treat you like an idiot! This company is a big disappointment! Thanks for making my special thoughtful gifts a giant pain in the ass!…

ABSOLUTE WORST BUSINESS EVER , DONT USE THESE PEOPLE. THE LADY TOLD ME SHE ACCIDENTALLY CHARGED MY CARD < told me to shut up ,and hung up on me and refuses to remove the charge .Now I get to wait 5 to 7 days for a refund , even tho i cancelled order before they even charged my card. I sent them 5 emails to cancel , talked too the owner and the lady , and still they charged my card . these people are CROOKS !!!!!!!…

Wrong Day, Wrong Flowers. How disappointing. I ordered a dozen birds of paradise to be delivered on valentines day. Instead, they delivered a day early with a completely different flower arrangement. When I called to complain they said they didn't know what to do because they were out of birds of paradise. Apparently, the concept of canceling my order because they were out of a product never occurred to them. I still can't believe they decided to deliver a day early...lesson learned.…