Portland >Seattle Tow Service
I feel very happy with the value. Great Price, The customer.
I feel very happy with the value. Great Price, The customer service and service overall was amazing. And they have best location and their staff are pretty
nice people. They did such a great work.
These people suck!! Don't ever use them. By the way did anyone notice that the only good reviews were written by the drivers and employees, yeah the ones that tow you and then threaten not to give you your car.This was the worst tow company I have ever dealt with! If I can not give them a star I won't. After the towed the car( from an unmarked area) and we called to say that we were coming right over to get it and gave them 45 minutes notice like they asked(they ask for 30), they were not there. We were there in a little over 45 minutes as they did not give us the correct address and when we called could not give us good directions. When we finally got there the driver had left, the phone lady said he would be right back. WE sat there in the rain and dark for 1 1/2 hours. We called to make sure we were in the right place and finally she called and said that he was near by but cleaning up a mess from an accident, so we went a block away to get a beverage. We saw a tow truck drive by, turned around and followed him to the gate. When we got in he said that he was going to charge us storage, even though we had been there far before the two hour limit, because we were not sitting at the gate when he pulled up . He was very abusive.The phone lady had said she wouldn't charge us because we had been sitting there for over an hour but he wanted to argue. He actually yelled at us if we wanted to argue about it and that if we did he wouldn't give us the car back that night. We called here again and she did tell him not to charge us storage. How do you leave someone sitting for over an hour when you say you will be somewhere and and then threaten them at 1am to not give their car back? Is that even legal? probably not as these guys suck big time. And you don't even have to call them to be your tow company as the police use them, so you get screwed no matter what. Lets put these losers out of business
Anyone want to help me do somthing about these guys?. I am not going to get into my story on here but somthing needs to be done about these ppl. If anyone out wants to help me go after these guys my email address is email@example.com
These guys are CROOKS. Don't ever use their service if don't want headache.
Predatory Towing Company- beware.
This company towed by car from my gym parking lot because I did not have a sticker on my car. My car was in the shop and I borrowed my husband's car. He does not like stickers on his car. It was 8:30 Sat morning and the lot was not full. When I came out at 10am, my car was gone. I founf out it was towed becasue it had no sticker.
The people at this place were the scum of the earth. Obviously, I was upset and they were laughing at me. Then while was talking with the "service" person he picked up a phone call and started talking with the caller. When I mentioned that I was there before the call, he shoved his hand in my face, about 3" from my face. I asked for a written statement about the procedure used to tow my vechile and he refused.
They also charge far above the fair market price for towing. $222 to this scum of the earth make me sick. I can only hope he uses the money for a bar of soap and shower!
I parked at 6th and College for literally 6 minutes and my car with DISABLED TAGS was towed. I didn't see the signs as I pulled in the lot. There was a large white box van in front of one sign, the other was located over 10 feet off the ground in an unlighted area. Funny that the big white box van was not towed. Who owns that? I wish I had the clarity to snap a photo of the license.
There are no handicapped parking spaces in that area. The tow company called me a cab, which was also there in less than 10 minutes.
I got to the tow place just as my car was being put in the lot. The tow place is NOT handicapped accessible. There is no ramp and no hand rails. I have MS and just had knee surgery. I was made to walk through a dark lot full of muddy pot holes to get to my car to retrieve my registration. It was very dangerous. There is no way a person in a wheelchair could have negotiated that place.
They charged me $157,25 for the tow 14.75 for data services (?) $10 city service fee (?) $25 mileage to go 6.8 miles, $75 after hours fee (it was 806pm) for a grand total of $232
I will be supporting House Bill 2578.
To Catch a Predatory Tower.
Having been arrested a handful of times, I thought I'd already dealt with the most despicable form of human profession. This was before I parked my car in a seemingly abandoned lot at 6th and College and came back 30 minutes later to find it missing.
Did I just get robbed?! Wait a minute... I didn't see any tow signs... In fact I had just refused to park in the lot of a restaurant across the street for fear of being towed. I circled the block twice before pulling into this remaining option. I didn't see any parking meters or signs coming in...
Oh wait, now that I'm looking, there's a sign, the Where's Waldo of advertising, pasted inconspicuously on the unlit wall of the abandoned building on the opposite side of the lot my car once occupied.
I dial the number posted for 21st Century Towing, and a woman answers. I say that my car must've just been towed and ask what do I have to do to get my car back?
"You'll need to come in and pay the fees."
Ok, great. Where are we talking about? Surely public transit can get me there, right?
"We are located 6 miles away from you on Columbia Ave (the last exit before Van-effing-couver) but we'll be happy to call you a cab."
Great. And how much will it be to get my car out? I mean, technically yes, I did park my car in a private lot. Whoops. Hey, an honest screw up, surely a hundred bucks can cover this, right?
This shameless hag says I owe her $231.
ARE YOU KIDDING ME RIGHT NOW?! HOW THE SAM AM I SUPPOSED TO PAY THAT TONIGHT?!
"Sir, do you want me to call the taxi or not?"
...yeah...I guess that's the least you could do... as along as you're not charging me for it.
All thi while this conversation is taking place, I see a 21st Century Tow truck slowly cruising by the lot, scanning the area for more victims. I wave him on with one lone, hostile finger. Thanks for noticing the fresh meat in the parking lot, you buzzard.
As if on cue, as though this scenario had been perfected through repetition, the Radio Cab shows up within 5 minutes. He asks me how I'm doing.
"Well, you know where you're taking us, you tell me."
He goes on to explain that the tow drivers work on commission, that they have a circuit of lots that they monitor with spotters, and that the owners of the parking lots split the profit from each tow with the tow driver.
Allow me to put this into plain, everyday, WTF english: There are people in America whose quality of life depends on how many people a day they can screw over by holding our cars for ransom. They are rewarded for the totals of their receipts, leading them to find ways to charge you the maximum amount for services rendered. This is why you've never received a courtesy call from a coveralled grease monkey. It pays better to hook your car up and drag it to the state line before you've paid for your rented movies.
The cabbie said that he once drove a driver to the tow yard who had parked his car, crossed the street (to the very restaurant we refused to park in for fear of this happening), grabbed his take out, and walked back to an empty lot in less than five minutes.
Once we got to the tow yard, I tipped the cabbie. Hey, I'm paying Mexico's GNP to get my car out of a private impound, I might as well be generous to the one guy that DIDN'T screw me over.
This last June, Oregon unanimously amended House Bill 2578, which places regulation on predatory towing. Believe me, I spent all of my repressed rage tonight reading up on the new bill. I'm going to try to see if there is any sort of loophole through which I might be able to wiggle my way out of my tow bill. My banker suggested I report the credit card transaction as fraudulent.
That might actually work.
Somebody signed my tow receipt as "Go F%^k Yourself".
Predatory drivers, management at least trying to help.
My vehicle was parked in my parking spot when I noticed it was being towed on Friday night. The 21st Century Driver who had hooked my car up told me I needed to talk to my building management, and that he would not let my car down unless I paid him $160. He repeatedly told me to either pay or shut up, and that he had called my building management for authorization. I paid the money to avoid having to go pick my car up somewhere. I SHOULD HAVE CALLED THE POLICE! The driver refused to give me a business card or a copy of the receipt. He slammed his door in my face and drove off when I insisted.
Monday was a holiday, but I called my apartment manager first thing Tuesday only to learn that the contract with 21st Century towing had been cancelled months earlier, and that they are actually no longer even ALLOWED on our property. 21st Century's management admitted to this fact, and they have been helpful so far and assure me that I will get a refund. I appreciate that, but I still cannot believe what these people get away with.
The driver who tried to steal my car was a really low sort of person, searching for a commission at the expense of an innocent person who was not violating any parking law. 21st is resolving my problem - but their problem of hiring people like this should be corrected, as well!
One of the better ones.
As I've worked for and managed various towing services in the Portland Metro area for over 10 years, I must say that I'm most happiest here. Granted, towing companies have had issues to deal with, who hasn't? However, as the times change, this company is changing with them which is not only legal but also more friendly to the owners of cars who park illegally or improperly.
If you have a good attitude with me, chances are it will go more in your favor.
Yes, there will ALWAYS be those who choose to throw blame on the tow company, even though it's their own choice to park the way that do that results in the tow. It's a fact of life, and having said that, this company and its management are on top of things now, and into the future. :)
What a scum balls.
These people are just what you think of when you think of tow truck drivers. They are real scum, just nasty people, who enjoy ripping people off.
Please if you are female do not go to there office by your self, their office is the nastiest thing I have every seen.
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