Here We Go Again

07/03/08

Great boutique experience; retail therapy without the retail price tag

by stonalino

Okay, first I must confess that I have no sense of style. It's not that I haven't tried, it's that I was raised by a single dad who didn't have the backup of his mom or his sisters when I was growing up.

Shopping at most stores intimidates me. I don't know what goes with what, I feel underdressed each time I step into the mall, and when I ask for help, I'm either get the snooty treatment or I'm seen as an easy mark.

All that ended when I started shopping at Here We Go Again.

I love Chris and all of her employees. I'll try on things I would NEVER try on at a large store, and I've found some styles that really flatter me. They'll also tell me if something is just not quite right, even if I absolutely love it.

The best part is that I can put together a beautiful outfit (complete with shoes, bag, and accessories) and not have to pay $500! I now dress better than I ever have in the past and I pay much less than I ever thought possible. I work in a non-profit and never thought I'd be wearing desinger clothes to work!

Here We Go Again also has sportswear; I have a nice collection of Dri-Fit and other non-Nike apparel to wear to the gym.

I can't recommend this store enough. My sister and my girlfriends have all been dragged in, and have all loved it.

It's worth the trip, especially if you're popping into the Hollywood Fred Meyer just down the street. You never know what gem you might discover.

• Pros: great staff, great selection, honest feedback
• Cons: if you love it and it's the wrong size, it's the only one. Such is the nature of consignment.

05/30/08

The loveliest store in town

by viro76

This is my first ever review and I chose Here We Go Again because that is my ultimate favorite shop in town. I mean from the moment you enter the store till you leave the experience is pure joy and has been consistently like that since I started shopping there since 2004. The staff, the personal attention, the quality & selection of clothes, and the owner herself (who BTW is at the Broadway store almost every single day!!), are just AMAZING! And the store manager at the Jones Landing store, is a super great person to meet. Often, they even remember your name. How cool is that?! You can't help but to enjoy your time at both locations. They give you their truly honest opinions about how the items, you picked to try on, look on you and never ever say things like: oh, you look so good in that purple blouse when clearly that is not your color. I ALWAYS feel good about what I get there. Their inventory changes every day as new consignments are coming in. They take only the BEST stuff. And that is what they should do. They are a business and they do and take what is best for them. They know exactly what sells and they have to be particular. And that was true for their recycled wedding gowns while part of their business. Of course, there may be some mistakes occasionally by new associates in staff, but don't we all make those mistakes when we start a new job? That is how we learn. You can bring in clothes from Nordstrom or other high end boutiques BUT if they are not the latest and greatest they'll be rejected. And if you don't like it or feel emotional about your clothes being rejected than don't bring them in. Plus, if you want 'any' kind of used clothes go to Goodwill or something like that, but if you want the TOP NOTCH stuff with the latest style in fashion, spotless, cleaned, and at a great price I HIGHLY RECOMMEND HERE WE GO AGAIN. I love you guys. You all are AWESOME!! I'll come in today. PS: I love their business concept: RECYCLING!

• Pros: excellent quality, variety, and customer service. Parking is actually not bad at all
• Cons: none

04/29/08

Rude+snooty

by aja66

I have been shopping at Here We Go Again, the Carolina location, for almost 5 years. I have enjoyed the name brands and reasonable prices, and used to enjoy the salespeople there. Things have definitely changed and I will NEVER shop there again. I don't know when, exactly, the changes took place, but it seems that maybe they are under new ownership (?) and the new owner has absolutely zero class and zero ability to treat her loyal customers with respect. I have tried several times to submit items for consignment and have never had complete success. For example, I was there recently with about 20 items (shoes, handbags, jeans, blouses) and only 1/4 of my items were accepted. My clothing is never junk, as I shop at Nordstrom, Macys, Gap, and as of recently, Here We Go Again. I get the feeling from this person (owner?) that neither I nor my garments are good enough for her store. A USED CLOTHING STORE. I don't understand what the criteria is for something to pass her test, because I have seen items there that look as if she just picked them from a trashcan out back. I am tired of being treated like I don't belong there, so from now on, I won't bother. It's apparent that though I have spent hundreds of dollars there, they are doing fine without my contribution. Don't waste your time patronizing this "wannabe" clothing store, you won't be welcome there anyway.

• Pros: Good prices, but the items are USED
• Cons: No parking, poor customer service