Auntie Fay Agency
Portland, OR 97219
Phone: (503) 293-6252
User Reviews for Auntie Fay Agency
05/01/2008 Posted by portlandmama123
The staff was so rude when I called that I should have hung up right then and tried a different service. But being new to the area I figured I'd try them because they'd been recommended (how could that be possible). Never again. The nanny they sent me was twenty minutes late. She didn't even offer an apology. She smelled of cigarette smoke when she came in. When I came home and asked the kids how they enjoyed themselves, they told me all they did was watch tv while the babysitter talked on her cellphone. As I said, never again.
06/13/2007 Posted by swpdxamy
My family had some bad luck with babysitters in the past but once we found the Auntie Fay Agency, we've never used anything else! With our past experiences being so poor, I was very cautious. Once I found out that Auntie Fay conducts a screening process and background check for their sitters, I felt a little more at ease. That was about 2 years ago. We have been pleased with the caregivers they provide. As a service, they have been excellent - doing their best to accomodate shorter notice requests, timely response back on every request. Also, once they know you have a preference for a particular sitter, they'll mark your file as such and always go to that person first for your next request. I'm sorry to hear about the previous reviewer's comments but have to say that they don't match my own whatsoever. We will continue to use the Auntie Fay Agency and highly recommend them to others.
Pros: Very good caregivers, responsive staff
Cons: No drawbacks.
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