Dirty, dark, bad food and rude service.
Arrogant wait staff in a nearly empty eatery.
Hint to this business...your food is greasy and expensive for what it is, your service is arrogant and rude and your premises are dark and grimy. For long time customers you show complete indifference and we will be customers no longer.
You used to be a halfway decent place to chill but your servers have become increasingly arrogant refusing to make the most minor adjustments to orders. The food used to be a halfway decent bargain but the portions have become smaller while the prices have increased. Sometimes the food has come with chunks of burnt mystery food and sometimes it is just so greasy that it stays with you for hours. Your soda is so watered down it barely has any carbonation.
Your arrogant wait staff smoke on the patio while making sure to not serve you until the happy hour clock is just over. Nickles and dimes and indifference to the people who pay the bills....that's a great recipe.