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Lakeside Motors Inc.

7390 SW Bonita Rd
Tigard, OR 97224
Phone: (503) 620-8021
Citysearch
Cross Street:
SW 74th Avenue
Hours:
Mon-Fri 7:30am-5:30pm, Sat by appointment

Message from Lakeside Motors Inc.

Your quality dealer alternative for Mercedes-Benz service and repair

  • Automatic transmission repair
  • Brakes, shocks and suspensions
  • Pre-buying inspections

Lake Side Mercedes Repair is your factory trained, independent, Mercedes Benz maintenance and repair specialist serving the Greater Portland, Oregon metro area.

Lakeside was founded more than 20 years ago by a master technician from the Mercedes Benz factory organization (MBUSA). That tradition continues today with owner Mark Gobel who has more than 30 years experience with Mercedes Benz dealers and independent repair facilities.

With this legacy of excellence, you can be assured that your vehicle will receive nothing but the finest care, consistent with the highest Mercedes Benz standards. Whether you need a simple oil change, routine maintenance or more in-depth diagnostic procedures, Lakeside Motors will provide courteous, fast and guaranteed results, at affordable prices.

Paid advertisement by Lakeside Motors Inc..

Editorial Description for Lakeside Motors Inc.

Since 1961, technicians specialize in Mercedes repair and maintenance; upholstery cleaning and repair available.

Insider Tips

Save Time

A keydrop is located on the main garage door for after-hour dropoff.

Know Before You Go

Drop off your car for any service and get a free ride or a discounted car rental.

User Reviews for Lakeside Motors Inc.

1 Star Rating: Not Recommended

06/29/2008 Posted by runrunrun

Took my Mercedes for an oil change and part of the oil change is to reset the computer, clock , etc so that the car can tell you when the next oil change is needed. Got my car back and the clock is all messed up. These people don't know how to reset the computer after an oil change. What a joke !!! Don't take your car there.

Response from this business

Clarification on Service Schedules
Posted on 07/31/2008
Thank you for your recent feedback. Many Mercedes owners are confuse by the service schedules, so I'm glad you brought up this point. The clock you are refering to is a "Service Interval" reminder, not necessarily an "Oil Change" reminder. We reset the service interval reminder when a service has been completed. If only an oil change has been done, we normally do not reset that indicator unless requested. Your Mercedes requires a more in depth service every 10,000 miles and we do not want to over look the importance of that service. In addition, we encourage (and many customers participate in) changing their oil in between services at every 5,000 miles. Thus we do not reset the service indicator at that time. I apologize that there was a misunderstanding, I hope this clarifies the situation
1 Star Rating: Not Recommended

06/28/2008 Posted by tennistar

I usually take my Mercedes Benz 2002 schedule A and B maintenance to Mercedes Benz of Wilsonville. I had a coupon to Lakeside Motors so I took it there for Schedule A service. I got the car back not washed, not vacuum, no chocolate, and 3 greasy finger print ( black all over the top and side ) They recommended I need a few things done to my car and decided to give them another chance. I thought the greasy oil finger print all over my roof, dashboard, and side was perhaps an oversight. I scheduled the suggested repair 2 weeks later and only to find out they did not repair the problem. My car is still squeeky with the same noisy after spending $400 and I acquired even more greasy finger frint oil spots all over the roof of my car, the leather seat and the side. It was so greasy and dirty that I had to take it to the detail shop to have all that removed and the problem of the squeeky noise I had to take it to the Mercedes Benz dealership. Lakeside customer service in terms of cleanliness is nonexistent and they diagnosed the problem on my car totally wrong. This explains to me whenever I called I can always get my car in the same day and not only that every time I am there I am the only customer for the day. If you want a dirty, greasy spot on your car roof, dashboard, and side of the car and a wrong diagnosis then Lakeside is your place to take your car but if you want your car back clean like when you took it there run away from this place. The savings in coupon is not worth it. It will cause you more money in the long run because you will have to take it to another repair shop to get the problem resolved.

Pros: Nothing positive about this repair shop

Cons: Get your car back dirty, not repaired, wrong diagnosis

Response from this business

Our Sincere Apology
Posted on 07/31/2008
I am very sorry to hear that you had an unpleasant experience at our shop. We try very hard to provide an above par service at a reasonable price. Greasy fingerprints are inexcusable. We appreciate your feedback and will make sure that is not an issue in the future. We do vacuum every car when performing a service, though we do not have the time or resources to wash every car. We are an honest, family owned shop and do not over sell or take advantage of our customers. Most likely if we inspected the car during a service, we recommended work unrelated to the problem you noticed, and without noticable symptoms. Though your car may be safer, you may not be able to tell a difference. If we did diagnose a specific problem incorrectly, it is our policy to remedy the situation. I'm very sorry to hear about your two unpleasant experiences and understand your dismay. If there is anything we can do to make up for it, please let us know. If not, good luck with your Mercedes repairs.

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Editor's Review

Since 1961, technicians specialize in Mercedes repair and maintenance; upholstery cleaning and repair available.  See the full editorial review.

Insider Tips

Save Time

A keydrop is located on the main garage door for after-hour dropoff.

More Insider Tips

Directory & Services Information

Hours

  • Mon-Fri 7:30am-5:30pm
  • Sat by appointment

Payment Types

  • MasterCard
  • Visa

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