- Neighborhoods:
- Hollywood, Central northeast Neighbors Incorporated
- Categories:
- Skateboards, Men's Clothing, Backpacking Gear, Camping Equipment, Women's Clothing
- Payment Methods:
- Winter Sport Services:
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Nice Selection of Gear; Friendly and Knowledgeable Staff.
If I am planning a hike at Dog Mountain or skiing at Mt. Hood, I have been able to find everything I need to outfit my trip. Clayton was
fabulous at helping me pick out new boots and skis. My boots fit like slippers. Jeremy and Steve are amazing at recommending climbing and hiking gear.
I will definitely return before my next trip out.
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Terrible Customer Service.
I have rented downhill skis from The Mountain Shop twice on a Saturday in the last two months, and both times have been completely ignored
by staff in the (understaffed) rental shop and then--after waiting 5-10 minutes--the staff has been rude and unhelpful. Upstairs, checking out at the front desk, was no better. When we returned the skis on Monday, the staff was similarly unhelpful.
Staff acts continually put upon by anyone needing service.
This shop already has a terrible reputation among people I know in Portland, and my recent experiences there have only added to it. I'm not going back.
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most knowleadgeable, and great customer service. Clearly the most knowleadge staff in town in regards to skiing equipment. They did an excellent job refitting my boots and were patient with spending a lot of time with me working on the best fit. When we realized that we had done everything we could, and that the sizing was wrong, they took back the boots after a year of hard use, and gave me a great deal on in store credit. They may cost a bit more, but their knowleadge and ability to stand by their product are more than worth it! View Less …
Best local ski shop. I had some problems with my AT boots after 2 yrs of use. Despite not having any warranty, Mountain Shop went through a great extent to fix my boots. After 2 days i had my boots back. View Less …
More than just another ski shop, this fully-stocked sporting goods store serves every activity's needs--from clothing to equipment..
In Short
In business since 1936, the Mountain Shop is one of Portland's oldest outdoor outfitters. The store consists of three
floors of gear, ranging from a bargain basement filled with closeouts and demo equipment for sale, to a wide selection of outerwear, packs, mountaineering equipment, sunglasses and footwear. There's also a full ski and snowboard pro shop. Customers will find all the major brands represented, as well as smaller brands.
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