Pets On Broadway

10/15/09

GREAT CUSTOMER SERVICE!!!

by TraveledWoman at Citysearch

We have a LARGE animal family, and Pets on Broadway has bent over backwards to help us make this store our one-stop-shopping place for all (well almost all) of our pets' needs. So instead of wasting gas and time driving all over town, we know we'll get a good deal and excellent customer service there. The managers (especially Kali!) have worked so hard to special order for us and educate us on the best foods and products for our several cats and one dog. They've done everything possible to earn and keep our business. (And seriously guys, you NEED to give Kali a raise!) ;)

• Pros: Competitive prices, personalized customer service, long hrs.
• Cons: Wish there was more than one store! (i.e. closer to us)

10/08/09

Good Food- Good Store

by ferret ove at Citysearch

This is an awesome pet store with awesome employees!!- If you ask a question it will be answered.

They have a decent selection of reptile, fish, bird and small animals & items- but this store does focus mostly on dogs and cats

If you want a good quality food for your pet -come here. They don't sell low quality foods... I think science diet was the worst food on their shelves... and science diet is pretty much everywhere... just like fleas and ticks.. (bleck)

They carry my ferret's food Evo! And they carry Oxbow small animal foods!! Awesome

• Pros: knowledgable staff & high quality products
• Cons: needs more space

12/29/08

Pets on Broadway is a great independently owned store

by gaabi at Citysearch

This is my favorite pet store in Portland. It's independently owned and I haven't been served by anyone there who didn't seem to like their job. The first time I went there was years ago to buy a finch and they referred me to their "finch guy" who was very helpful and really did seem to know everything there was about finches and care that they did well when I took them home. We've bought three finches, two parakeets and two hamsters there and all their food and stuff and we've never had less than great, friendly and knowledgeable service from their staff. They have a good selection of bird and mammal food - good organic seed and grain for sale in bulk. I also like their selection of bird and small mammal cages and toys and have bought lots of well-loved dog and cat toys there for friends. Most important, all the animals I've seen there looked good, alert and healthy. This is especially noticeable with birds and fish and their birds and fish look good, which is a sign to me of a good store.

• Pros: Good selection, high quality products, caring staff, animals always look healthy
• Cons: Once in awhile indifferent teen cashiers