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American Property Management

2154 NE Broadway St, Portland, OR | Map it

97232 45.534901 -122.643800

(503) 284-2147

2

out of 5

2 Star Rating: Below Average

18 Reviews

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Neighborhoods:
Northeast Coalition of Neighborhoods, Sullivan's Gulch
Categories:
Real Estate Investments, Real Estate Agents, Apartment Finders

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Payment Methods:
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Reviews for American Property Management

guitarnoir

Member since Jan, 2011 View Profile
3Reviews
0Photos
guitarnoir Joined 1 year ago
1.0
November 02, 2011

My toilet is broken and I need to poop. Well, that about says it all, doesn't it? Toilet broke last night, we told the landlady who said they'd be out on 'emergency services' first thing in the morning. It's noon and I have to poop really bad now.

Don't expect prompt repairs on things, but you can count on your rent being raised automatically by 25.00 every year, they're always on time with that.  View Less
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kelsieloos

Member since Dec, 2009 View Profile
2Reviews
0Photos
kelsieloos Joined 3 years ago
1.0
April 20, 2011

Don't do it.. Before you read this, I want you to keep in mind that I'm a VERY positive and optimistic person. I find it very easy for me to highlight the good qualities of companies while tactfully pointing out any flaws in hopes that they will read my review and attempt to fix it... APM is one of those companies that make me sit here and and scratch my head while trying to figure out why I can't find any positive things to say about this place...

I was warned to stay away from APM before I even began looking for a place to live... I heard all the complaints about the horrible conditions the apartments were in, difficult management and slow maintenance.

But foolishly, I ignored the warnings... I was there for 10 months. I experienced every possible temperature change and how the apartment handled it... During the summer, mold would grow in the cabinets from the heat. During the winter, the sad excuse for windows would literally have ice in between the panes followed by the most humid and gross feeling ever from having the heaters on. I spent many of my Saturdays off work scrubbing mold off the walls and in the closet in hopes that my clothes wouldn't get ruined. (Which btw, some of my clothes did get ruined and the rest all have a moldy smell to them still...)

The kitchen was SOOO out of date. The counters were "new" when we moved in...more like taken from a unit that wasn't as badly damaged... The oven and stove were in horrible condition. The fridge worked fine, it was probably only 15 years old... lol but the sink and shower were just horrible.

Management... ohhhh where do I start!? I lived in the Bel-Linda Apartments at SE 27th and Belmont... A handful of apartment complexes are managed by the same person and my manager, Tami, seemed quite friendly when I met her. I definitely noticed how disorganized she was from the beginning, but I wasn't aware of how passive aggressive she was... One day my boyfriend and I had his truck in the parking lot (with my car out on the street) and we were changing the headlight bulbs out. Tami walked by the truck with a cleaning crew and said "Oh that truck isn't supposed to be in here" as if I couldn't hear her... I quickly responded with a friendly tone: "Oh hi Tami! Actually my car isn't even parked in the lot right now. He's parked in my spot. We just didn't want to be changing the bulbs on the busy street." Tami responded with "Oh okay, that's probably a safe idea!" And the next morning as I was leaving work I found taped to my door a list of the parking rules with "No vehicle maintenance allowed" and "One car per unit allowed in the lot" highlighted... Really? You can't change a bulb in the parking lot? And as for the one car per unit rule, I always followed it... but for the last 2 months I lived there my annoying neighbors had THREE cars parked in the lot and Tami did nothing about it when I filed a complaint. On top of it all, she left a tow notice on my roommates new car one night because she didn't know who's it was...

By the way, fun move out tip: Did you know that if you have the smoke detectors sitting on the counter so you can change the batteries when the guy comes in to do your walk through, that you will get fined $250 per detector because it's a FEDERAL OFFENSE to "tamper" with the smoke detectors??? Yeah I didn't either.

They bumped our rent up to $860 and I called in and asked if it was because they were going to be upgrading the units. When the gal said "no, there's just an annual rent raise, it was in your contract" my roommate and I filed our 30 days notice. Come on, if you're going to overprice people for crummy apartments, maybe consider fixing them up inside? Rather than continuing to paint over the gross outside color with another gross color.

It'll be worth it for you to add 5-10 minutes to your commute to go with that other apartment complex that looks way nicer and is only a couple bucks more. Don't waste your time with this company.  View Less
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Golden Child

Member since Feb, 2011 View Profile
1Review
0Photos
Golden Child Joined 1 year ago
1.0
February 13, 2011

Great Service Needed Upgrade. I was with American Property in the 90's, it was a great place to stay due to the sq. ft and the maintence team was always timely. Well I decided to go back after selling our home, and getting a job in Beaverton, OR and I kinda wish i didn't! Okay, it looks just like the place I left in 1992! Come on American Property, I didn't even think they still sold multi color carpet anylonger, and they have the same cabinets! I thought okay, but it's so much larger than all the other places I looked at. My suggestions to American Property is to upgrade, really- your rent goes UP each year, but NO upgrades! Crazy!  View Less View More

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MazeyMinda

Member since Sep, 2010 View Profile
1Review
0Photos
MazeyMinda Joined 2 years ago
1.0
September 23, 2010

pretty poor service. My goodness, where to begin. Well, for starters, I won't rent from this company again. We rented it knowing it was an older place, and expecting a few issues with the plumbing and cold. But the location was exactly what we wanted, and the price compared just fine with other places in the neighborhood. Well, I'll give them that. They didn't gouge us on the rent and had a fine location. When it came to service, they were awful. Very slow to get to repairs, always ready with an excuse, and not even competent at the repairs. It took months to get anything actually fixed - I shudder to think what it would have been like if we had an emergency repair. Oh, and they refuse to give you notice about when

to expect a repairman. I think that is fishy, at the very least. Especially since it's not like the repairman was ever prompt.  View Less
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HannahESmith

Member since Sep, 2008 View Profile
1Review
0Photos
HannahESmith Joined 4 years ago
1.0
December 01, 2008

You get what you pay for. This company gives you an extremely low level of service. They are very dishonest. They tend to pick incompetent property managers who cannot do their jobs. BEWARE.  View Less View More

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