VCA Southeast Portland Animal Hospital

DO NOT GO HERE!! HORRIBLE VETS!!! HORRIBLE STAFF!!. DO NOT GO HERE!! HORRIBLE VETS!!! HORRIBLE STAFF!! I took my cat in for an eye problem that had just occurred, and the Vet. was incompetent. I had to point out that the cat's eye was swollen, the vet. didn't even notice even after I listed it as a symptom. My cat's eye did get better, but her pupil was still dilated larger than the other one. I called back because it was concerning. I spoke with the dumbest vet. assistant, Monica, who had horrible communication skills. She told me the swelling was from a drug called Atropine. I called back 2 days later because the eye was still swollen. (it had been 5 days since atropine had been put in her eye) I specifically asked to speak to a Vet. No one called me until 2 days later, and it was daring Monica again. She would not listen to me, could not answer my question, and was very nasty. She kept telling me to come back in, and became totally belligerent because I kept asking her why a pupil would be dilated and that was just to hard of a question. When you have a symptom there are reason for it, and I just wanted to know some causes of why a pupil would dilate. It got to the point that she was yelling at me, and I yelled over her to just have a Dr. call me. Imagine that no one ever called back.

Oh and while I was waiting in the waiting room the reception starting talking about how dumb all the people from Sandy, OR are that come in there. She was not even trying to be quiet about it. Totally unprofessional place all the way around. The vet couldn't even see obvious swelling!!…

Not Recommended. Judge for yourself. My wife and I needed someone to look over our sick cat while we were gone. We were given this number from out local vet for hospitalized care. Called them up and was told that they do not accept pets for overnight hospitalized care. Instead they gave me the number of another clinic stating that they would be able to take my cat. Well, this clinic did not either. So I called back my vet. My vet was surprised to hear what I was told and that they DEFINITELY hospitalize cats. SOOO I called back and got another person in, she also refused to accept my cat and gave me the number of ANOTHER clinic, which did not hospitalize cats either! Finally, the third time I called, they transferred me to a technician. This individual mentioned that they only accept doctor referrals. So my vet called them for me and they accepted. HOWEVER, they told my vet that an overnight stay would cost between $300 and $500!!! So, needles to say, we did not send our cat here and never will.…

CAUTION!! BEWARE!!!. BEWARE OF: Southeast Portland Animal Hospital, 13830 SE Stark St Portland, OR 97233 DO NOT TRUST THEM WITH YOUR PETS LIFE!! LEARN FROM MY EXPERIENCE!! Through the years I have used this vet, mainly for routine checkups. My experience was average but on this day my experience resulted in the DEATH of TWO puppies in the HANDS of these “professional” vets!

On August 12, 2009 my 2 ½ year old Chihuahua was in the middle of labor with her first litter when complications started to happen. The first pup was stuck half way out of the birth canal, I knew she needed emergency attention so my husband called Southeast Portland Animal Hospital for professional advice. He explained the situation, They told us to wait up to 45 minutes before bringing her in. (I didn’t agree but trusted the “Professionals”). I rushed her to Southeast Portland Animal Hospital, where the pup was removed dead!(sadly expected) There was a 2 hr gap between the two babies. As this time the vets said as I quote the medical records…”NO ATTENTION NEEDED AT THIS TIME”! NO alternative methods were suggested or mentioned of!

There had been a shift change and a different Dr. came in to help. This Dr.’s insensitivity was very clear and in my heart I became concerned for the safety of Abby and the unborn puppy. After over 15 minutes of her probing, prodding, pushing, pulling, and twisting, the 2nd puppy was ripped out! My Abby had to be held down during this procedure she was in so much pain. After the 2nd puppy was born dead this Dr.’s insensitivity continued.

If you love your pet and value their LIFE don’t take them to Southeast Portland Animal Hospital, 13830 SE Stark St Portland, OR 97233-1857!!…

Terrible. I also had a pet euthanized at this facility and they were heartless from start to finish. They also never sent a card or did anything special regarding my cat. They just held her ashes until I called them to find out why it was taking so long. Nearly a month! Very poor treatment by the office people and poor planning on the entire establishment. I have never not gotten a card when my animal is put down. Even my regular vet sent one once they notified the vet of my cats passing. Heartless is an understatement.…