Dick Hannah Honda

11/03/09

great!

by littlefairy24

in town visiting family had a great experience. talked to joe lowry about a car. great time!!! good job!!!!! great place!

• Pros: very friendly

11/03/09

Great Place to buy a car

by kimblec

I am not one to enjoy buying a car, or used car in this case, however my visit to this car dealership was different.

I got to the dealership and one of the salesmen, a Mark Cortez, was so low pressure. I told him that I was looking for a Honda Accord, cause of the gas mileage, etc, and Mark was extremely helpful! He told me the ups and the downs of each car. He was VERY informative, something you don't normally get from a car dealer. He let me look around and wasn't hovering around me neck! But was close by if I had a question.. He didn't wander off I mean, to another customer, going for the all might dollar. I felt important! I felt like he gave me my space to make my decision but he had given me all the information I needed to make the correct decision. He wasn't aggressive or trying to be overly persausive. IT was all together just a different feeling that I got from him than I did other dealerships I have been to.

Though I didn't buy a car this day, I will be back to by a car from this saleman.. Simply based on his atittude and approach.. I don't normally write reviews, ever really but I really, really enjoy the visit. I will be back!

• Pros: NO high sales pitch
• Cons: none

11/03/09

Very Helpful Staff

by DJFuller360

My Wife and I are looking to buy a second car soon because I am starting school and my wife needs our car for work and driving around with family. The sales rep Joe was very friendly and helpful he knew alot about the cars on the lot and help up narrow down our search with out being pushy. We did not buy a car yet but are planing to in the near future and when we do return to Dick Hannah to buy I will be talking to Joe.

• Pros: Knowledge and friendly staff

11/02/09

First time car buyer

by Missyann2mars

As this was our first time to buy a car, they made us feel welcomed and listened to what we wanted in a car.

We wheeled and dealed and felt that they gave us a very excellent price.

The team was very personable and excellent in communicating what we didn't know about buying a car! I would definitely recommend a friend to them.

Thanks!

• Pros: Fixed the problem even after we drove the car off the lot
• Cons: not enough tea selections ;)

10/16/09

Very disappointed with service

by Geoff22

I took my 2007 Honda Civic in for an oil/lube. As This is also an opportunity to find out if everything is ok on the vehicle. They did the service and I received a Vehicle Inspection sheet saying everything was good. All the tires were marked green and with no wear. A few weeks later I find out the tires are down to the metal. There could have been a serious incident. Technician ticked the boxes blindly. I will not return.

• Pros: Good greeting and pleasant wait room
• Cons: Quality of service very poor

10/16/09

Always great service

by efitzger

I've always had a positive experience with Dick Hannah Honda service shop. I get all of my service done on my Honda Civic through them and I've never had a bad experience.

One thing that would be nice, is to be able to schedule a detail on my car on Saturday.

Other than that, no complaints.

• Pros: Fast, friendly, excellent service and customer service
• Cons: some things can't be done on saturdays

10/13/09

Great place to buy a used car

by Scott Thurman

Just wanted to share how much I enjoyed the buying experience at Dick Hannah Dodge /Chrysler Jeep. I stopped by on Saturday, Oct 10 and looked around a bit. Scotty quickly helped make me feel very comfortable and was really easy to talk with. He listened and went right to work looking for the cars which fit my criteria. On Sunday he spent nearly four hours with me, and worked with me on my trade-ins. He made me feel valued. He and the loan officer were very patient and helped explained the process. They even offered helpful loan ideas . It has been a while since I purchased a car and they made this experience a pleasure. I highly recommend Scotty and the great folks at Dick Hannah. I won't hesitate to start there the next time around.

Well done!!

R. Scott Thurman

10/13/09

Superb

by infused

We recently sold a car to Dick Hannah. We had shopped the car around to other dealers, but Dick Hannah gave us the best price. Betty had the paperwork ready within just a few minutes, so we were in and out in no time.

10/13/09

Nice wait

by Haves

These people, where friendly, but they got to business and I was in and out in no time...surfed on the computer in the waiting room and drank a couple cups of some good coffee, Thanks ~and the car is running like a charm !

• Pros: Matter-of factly

10/08/09

Thanks Dave!

by conroy33

I was referred to Dave from a good friend of mine. I came in and looked around hoping to purchase a CRV.We test drove the one i liked and after spending 2 hours with me, unfortunataly my credit wasnt good enough. He then helped to council me on how to rebuild my credit so that hopefully when i get my taxes back I will go back to Hannah and buy from Dave...

Again, thank you Dave!!