01/28/09

Great Place for lunch!

by steveotto

I have not gone there for dinner, but for lunch I know it's fantastic. Really fine food, fair prices, and you can sit out in the back garden in the summer.

01/06/09

Ambiance and food are excellent!

by livinsimple

I have been going here for a number of years. The customer service is always the best and the atmosphere is very relaxing. In the summer, the back porch is open and is covered with grape vines. The menu is always great and the chef often has delicious surprise recipes. I highly recommend this delightful restaurant.

• Pros: everything!

Response from this business

ruangrotsakun– January 15, 2009 at 22:16:09 PST

I so glad you enjoy dining with us. I will work hard to keep best food and best service. Please visit our new location in NW Glisan.

Thank you very much.

BOOS

Sweet Basil Thai Cuisine on Broadway's chefs are genuine professional and skilled Thailand chefs.

by Contributor

In Short
On weekends, this whimsically cute, pastel-painted Craftsman bursts at the seams with local families and hipsters. Tempting fare includes appetizers like the sweet spring rolls, crisp pot stickers and browned fish cakes with ginger dip. Classic Thai noodle dishes are divine and curries are melt-in-your-mouth smooth. Seafood gets the royal treatment, peppered with exotic spices and cooked to fragrant tenderness. Ice cream comes in toothsome flavors such as mango and Thai iced tea.

09/19/08

Good food, slow service

by gallo06ss

Ok, so i went at lunch time on a wednesday, and not a lot of people, but food took forever, people where getting their food before we did, and we were there first, so, if you are in a hurry, and only have 1 hour for lunch, dont go there.

• Pros: nice patio, great taste.
• Cons: slow service

Response from this business

ruangrotsakun– October 03, 2008 at 00:44:25 PDT

We will try to inprove our service

thank you very much

08/22/08

Worst dining experience of my life

by LeeAnn08

On Aug 21st, I had the worst dining experience of my life at Sweet Basil. After we were seated we did not see a server again for 20 minutes. Several other parties came in a sat down. I finally asked a server if we could place our order. We watched all the tables around us receive their food. I kindly asked one of the two wait staff if they were short staffed that evening. Her response was, "no, this is typical". When I stated we had been there an hour and had yet to receive our soup she told me "this is not a fast food restaurant".

Our soup finally came. We finished and waited another 15 minutes and I once again asked how much longer it would be as we may need to take our food to go at this point, our waiters response was, "yeah, sure" and walked away. We never saw him again. Well after 10 more minutes of waiting for him to come back, we stood up to leave.

As we approached the door, the same woman yelled for everyone in the restaurant to hear, "you can't leave you haven't paid for your soup". We had been at the restaurant for

1 1/2 hours with no drinks, one soup, no serving spoon and no spoon to feed the baby after I asked three times! I started to tell her that we haven't had proper service and we could no longer wait for our food or bill. She told me to leave and we were not welcome back in the restaurant. Everyone in the restaurant looked and each table around us knew the lack of service we were all receiving. One gentleman said, "yeah where is the service tonight". I asked to talk with the owner and he refused to come out and talk with me.

I run a business in Portland and am hosting a large open house expecting 100 guests in three weeks. I will making sure everyone knows about the lack of service and how my family was treated at Sweet Basil on Broadway. I have told five people today. I wonder if the owner cares.

05/25/08

Great birthday experience at Sweet Basil!

by ARN74

I hosted my husband's birthday party at Sweet Basil recently. There was a group of 12 of us plus one toddler. We started out the evening on the patio which was wonderful, a great outdoor dining location. It started to rain though and they moved us inside very quickly. The food was awesome (we love the crab wontons!) , the service was great and we really appreciated how hard they tried to make this a great night for my husband's birthday. They helped me get his cake ready and even dimmed the lights when the candles were lit. We were a loud , rambuncious crowd and they took it all in stride. Thanks! We highly recommend this location for a special occasion.

12/29/07

Terrible Service

by foodieinportland

The food here is good. The food is fresh, and made with quality ingredients. If it were not for the terrible service I would go back. Last night my husband and I waited at a table for over ten minutes without any one so much as acknowledging us. The place was not even busy yet. No one asked if we wanted a drink, or appetizer. The server walked by us several times, and ignored me when I tried to flag him down. It is too bad, because I won't eat here again, I will also tell my friends to eat at some of the other Thai restaurants that have better service.

• Pros: Fresh ingredients
• Cons: Service

Response from this business

ruangrotsakun– February 20, 2008 at 09:34:03 PST

We will try to work harder to make you happy. Thank you

Sweet Basil

09/30/07

Yummy food, great service

by gabi2008

I live just a few blocks from Sweet Basil and eat here at least 2-3 times a month. Their service has always been prompt and friendly. Their pad ke mao (like pad thai with wide noodles) and tom ka (coconut soup) are fantastic. My only small complaint is their spicyness rating is not very consistent. Sometimes the "medium" is medium, and sometimes it is mild. This is an excellent choice for lunch or to go. Their outdoor patio is really nice too.

• Pros: Great food, friendly service
• Cons: spicyness is not consistant

Response from this business

ruangrotsakun– February 20, 2008 at 09:40:09 PST

Fresh chili it's hard to control spicy level. Nov - Jan is the most spicy time of the fresh chili. we will be more careful on it.

Thank you very much

Sweet Basil

09/18/07

Worst Along Broadway

by youngcarlos

On Broadway, there are sooooo many other Thai restaurants that you would have to be searching for the worst food to have picked this one. OK. So that's harsh and extreme, which is going to be a total write off to anyone reading these, but here's the deal. It's true. Really. The food at the other places is so much better and combined with the prices of the Basil, there's really no reason to go to it. Unless you want to go to their bar and be extremely distracted by the 4'x5' projected sports TV in the front room, or in the black-lit make out room residing to the back. Ok. So there wasn't any make out back there; I'm just spewing here. Overall, if you're still reading this, you're much better off going to one of the other places if you're going for the food. Which I was. And now I'm disappointed. Oh so Disappointed. Big frowny face Disappointed.

08/06/07

Sweet Basil = Great Thai Food!

by pdx1

This was some of the best and freshest tasting Thai food I have had in a while. No, the service was not perfect (a bit on the slow side) but everyone was friendly and helpful. The pace is relaxed so if perhaps time is a crucial factor it may be better to phone ahead to go. For us it was nice to spend some time over a good meal.

As far as portion size all I can say is that I did not leave hungry! The atmosphere is pleasant and next time we will take advantage of the patio seating. I will recommend this place to others and look forward to going back soon!