I needed to find a new stylist as my old one is too far to drive, so I did a quick search and came across Kalista's. After reading multiple excellent reviews I made an appointment. I was a bit hesitant to try someone new because I have definitely had bad experiences, but Kelly was fantastic. I will be back.…

In February I made my first visit to Kalista spa and had the bundle lashes put on for a Vegas trip. I told the lady doing it that this was a special trip and whatever she did, I loved my lashes and they actually stayed on for just over a month!! I was so impressed that I made another appointment for another set of bundles. This time around though, they begun falling off by the following day and I had to find time in my busy schedule to go in 2 days later for repair. Within 2 days, more started to fall off, leaving big bare gaps in my lash pattern. Between my hectic work schedule and their full schedule it has been a struggle getting an appointment. Today I spoke to apparently the manager and she could have not been more unsympathetic or apologetic towards my situation and kept telling me that they would need to charge me for a maintenance job despite the fact that I'm coming in to have THEIR mistakes fixed. Then she says that the bundles can last anywhere from 3 days to a month. EXCUSE ME?? The web site does NOT state this short of a time and this is the first I have heard of them lasting so short.

I'm going to go in ONE MOE TIME for lash repairs as I feel like an idiot the way my lashes look. I'll update after my appointment.

Wish me luck!

( a week later)

I didn't even bother going back to Kalista after how rude the manager was to me. I went to Edward Wadsworth and had bundle lashes put on. She was detailed, took her time, was professional and these babies look natural and are on their GOOD!!…

This is the WORST salon I have EVER been to! All of these reviews are written by the owner which she admits to on her blog. Do a search on the other major review site and you will see the REAL reviews. That site does NOT let the same ip post over and over...like this one does.

I went in for eyelash extensions and they looked HORRIBLE. THEY USE PLASTIC FAKE LOOKING LASHES. As one reviewer said it looks like long plastic pubic hairs.

But that is besides the point..they fell out in 24 hours and they refused a refund and hung up on me. They just said they never give refunds, no matter how bad the situation. I went there on valentines day and the whole salon was totally dead. The eyelash extension lady told me she learned it on youtube. The manager christina just hung up when I said I wanted a refund. No effort at all to work it out. She totally laughed at me. This whole experience was awful. STAY AWAY.…

Long and short of it: Bad customer service, bad style, bad information, incomplete services, rude, smells like crap inside. I bought the Groupon for Kalista because I needed a quick color touch up and trim before Christmas. I tried to make an appointment through text and had spotty responses over 3 hours worth of time. I tried calling, but I got the answering machine over and over again. Finally someone responded and said I could come in in 5 minutes. Really? 5 minutes? I happen to live close so I made it in 15... and saw a completely empty salon with several workers standing around.

My stylist was clearly annoyed that I had a Groupon. When she found out I had used a box dye on my hair, she looked disgusted and said I had to reschedule because "using their professional products will interact badly with the dye and can burn off hair." Huh. I have used box dyes/professional dyes for years with no bad interactions. Feeling a little wary, I waited while she went to the back. When she came back, without a word, she started applying dye to my hair. WHAT? ARE YOU GOING TO BURN MY HAIR OFF? Apparently not. She globbed dye all over me- and my neck and my forehead and my arms...

She was SO ROUGH with my head. I have a tough head, so NBD, but good lord. She was whacking at my head like crazy. I literally had a sore neck the next day because she was so rough. No reason for her to be like that.

I had to fill my meter and she said "Well, I guess for a $40 Groupon it's not worth a parking ticket".... Hmmm. No. Nothing is worth a parking ticket. Let me go fill my meter, for crying out loud.

Once she finished with my color, she shampooed me (roughly) and then said, "So, you just want a trim, right?" Which, luckily I did, but the Groupon was for a full cut. Regardless, she trimmed my very long hair for about 5 minutes and then said "Do you want any products?" and when I responded "no," she took off to the back and left me standing, dripping wet, by her station. I just kind of walked out, not sure if the transaction had been completed. The Groupon included a style, but I wasn't about to argue.

The next day, I checked out my hair, and there are still about 300 split ends on my head. Long, nasty split ends.

Kalista blows. Don't go here. They have a Groupon every week for a reason.…

Diamond In The Rough. Based on the reviews I was sceptical but I was willing to give Kalista a try. To my surpise I was greeted by a very nice and welcoming receptionist who offered me some tea, they had a fantastic variety to chose from. The entire expierence exceeded my expectations and I would definantly refer you to kive Kalista a try too. Stephanie was great and gave an amazing facial. The only thing that could be improved next time is the wait was about 10 min.…

Loved IT. I heard of Kalista through Groupon. I purchased the Kerotin deal because i wanted to try to get rid of my frizz. From the moment I walked into the door, I was greeted with a smile and great customer service. Everybody was very nice and friendly. I was a little nervous about trying a new salon but I definently felt at ease. The stylist was very good with making sure I knew what she was doing to my hair. I read through the other reviews on here and I hope that people go in and have their own experience for their selves. Its really a great place with great staff and a relaxing yet trendy environment.…