Kalista Salon & Spa
Portland, OR 97214
Phone: (503) 230-8952
08/30/2007 Posted by brja30
I chose Kalista because the majority of the reviews here are not only favorable, they're down right glowing. Unfortunatly, I did NOT have a similar experience; it started bad and progressively got worse. First, after arriving for my appoinment 15 minutes early I was shown to a back room and asked to complete a questionnaire about my hair, the services I wanted done, etc. I completed the questionnaire and was left to wait. A couple stylists and receptionists passed through the room occasionally, but none said a word to me. I could see there was a coffee/water/tea bar set up in the corner of the room, but it was messy and no one offered me anything as I continued to wait and my appointment time came and went. After waiting for 20 minutes passed my appointment time (a total of 35 minutes since I walked in the door) I was just about to leave when a stylist walked in and asked,"who's here for a cut?" She didn't even bother to look at her appointments to read my name. Finally in "the chair" I told the stylist I did not want to take off any length, an inch at most. Well folks, after a brief 15 minutes, my hair was 4 inches shorter! (and remember that questionnaire they had me fill out - she didn't even glance at it). Now, I know it's only hair and it will grow back...but, it was really hard to be treated so rudely and then to have my hair wacked off. I have NEVER cried over a stupid hair cut before, but I did that day and the next day. Oh, but this story gets even better. I had to wait AGAIN to pay because the receptionists were busy gossiping. I finally asked THEM if I could pay! I called Kalista Salon the next day to talk to the owner or manager, but I should have known they wouldn't care. I was told no one was available, but someone would call me back. I called back later that day to be told the same thing again. If you want a salon that is friendly, inviting, and cuts your hair the way you ask then DO NOT go to Kalista. It was a horrible experience.
Pros: nothing
Cons: how much time do you have?
2 out of 4 people found this review helpful
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