Kalista Salon & Spa
Portland, OR 97214
Phone: (503) 230-8952
07/20/2008 Posted by dreaminallday26
I went to Kalista a few times and had good experiences the first couple of times. I had a great hairstylist, who gave me the best cut I had gotten in a long time. The atmosphere is very relaxed and everyone is super nice. So after a couple good experiences, I decided to book my wedding party there. However, I didn't have the experience I had expected. To start off with, I had to call them several times to get things arranged for my wedding party. I called and got different answer, or someone who didn't know what I was talking about. It was a bit frustrating, but I was relieved when a receptionist finally called me and said things were taken care of. Then, the day of the wedding, they did not seem to be prepared for us. I don't know if something happened, but it seemed very unorganized. I had requested the lash extension bundles, as well as my hair, so I was taken into a room to have my lashes done. I had never had extensions before, and assumed she was doing what I had asked for, so imagine my surprise when I went to check out and was charged $150. But I didn't say anything because I had assumed they would last awhile and we were in a hurry to leave. However, they started falling off when I went to put my makeup on and had fallen off completely by the next morning. Then when it finally was time for me to get my hair done, it was rushed and was nothing like what I had wanted. I was told I couldn't have a run through of my hair prior to the wedding, but wasn't worried because my stylist said she understood what I wanted. I didn't say anything because I didn't have time to fix it., as she didn't finish until 15 minutes before we had to leave, and one of my bridesmaids still hadn't had her hair done. I left there not feeling like a beautiful bride, but just disappointed and worried about where I was going to get that extra $100 I hadn't planned for. Even though I really liked the job she did cutting my hair, I won't be going back after my wedding day experience.
Pros: great hair cut, atmosphere, friendly staff
Cons: inconsistant
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