Dermatology Associates

10/20/05

Wasn't that happy

by maryisaac at Citysearch

Wasn't that happy with the care I received on my appointment. I was very bruised afterwards -- both my ego and my face.

• Pros: none
• Cons: expensive, unpleasant, painful

08/12/09

Recently unprofessional

by booradley2 at Citysearch

I have been to this clinic about 6 times over the years to have mole check-ups, and a couple cysts removed. The *doctors* have always been very kind and thorough but the office waits are usually long (even when arriving at the appointment time). Today I was 5 minutes (according to their clock) late for a 3:45 appointment due to unusually heavy traffic and was told that the doctor had already left because I was not there at 3:45. I do admit that I was a little late, but they do not even give a 5 minute grace period? The worst part though was the office admin who was very clearly, and loudly, making sure I knew it was my fault. Because of her attitude I will not be going to this clinic again.

UPDATE: I called the office this morning to make sure that I would not be charged for the appointment. They assured me I would not be charged, and the new person I talked to seemed sympathetic to my situation. About an hour later I got a call from another person in the office who was very apologetic and offered to have a doctor come in on their day off just so they could see me the next day. I think they are sincerely trying to make the situation "right" and therefore I am giving them another chance.

• Pros: quality doctors
• Cons: Poor office staff

03/22/09

First Visit

by skidsmom at Citysearch

I went in for a mole check and expected a more intense head to toe review but got a more general checkup. Dr. Ross is a very kind person and sat and listened to my questions. I was relieved after I left that some mole concerns were not as bad as I thought. However, the front desk receptionist was really a grump. She never made eye contact and acted like I was just another annoyance to her. I asked her questions and she appeared frustrated that I was even asking her anything. She needs to find a job that doesn't deal with people.

• Pros: Dr was very comforting
• Cons: Office staff was horrible

03/13/09

Dr Marla Ross and staff

by case at Citysearch

It was my first visit ever and she spent about 10 minutes looking me over for skin cancer and then suggested laser surgery for spider veins on my face but didn't really spend time explaining anything. I felt like she was definitely rushing me and for a first visit I expected more.

• Pros: Clean office, saw me quickly
• Cons: Dr Ross takes too little time

09/05/08

Great doctor and team for hair restoration.

by Aidan24 at Citysearch

I'd highly recommend Dr. Ross and her staff for hair restoration surgery. My brother and I are in mid-40's and got our hair done the same month. He flew out of state and did it with some docs who'd worked with the show Extreme Makeover. I stayed here and went with Dr. Ross. Our results and experiences were equivalent, and my procedure was slightly less expensive. It's also been nice to follow up with Dr. Ross, an excellent dermatologist, to make sure my scalp stays healthy. My brothers team did more grafts all at once, and I chose to do it in two procedures. I'm glad I did it that way because you can let the first transplant grow in and then decide if you need the second one, and where and how to do the 2nd one. The team is great. I think they have 6 -7 people working around you all day. It's a long procedure, I was in there 9 hours, but they are very pleasant and professional and make the time go quickly. I just watched movies and napped. The room is comfy. They didn't complain about staying after hours because my procedure went extra long. I quickly got a sense this place is run like a tight ship and pleasant yet very professional. Even the up-front receptionist was professional and helpful when it turned out my payment card had a brief snafu. There are several lead nurses that have been doing this a long time and they know their stuff. Dr. Ross is direct and clear with expert information and options. Also it turns out Dr. Ross is a national expert on hair restoration and something like the national chair of examiners for hair replacement surgeons. The procedure isn't painful, you have local anesthesia and some sedatives and stay pretty relaxed. The first few days it's hard to sleep because you have a scar in the back of your head that hurts. But it's fine after that. Nobody ever notices the scar, it's a very fine scar, and the transplanted hair grows in so gradually that people don't notice a sudden change. All in all I'm very glad I went with Dr. Ross.

10/01/06

very caring and professional visit

by matdublin3 at Citysearch

Dr. Ross and her assistant were very warm and welcoming. I got a full body exam and several small things treated, and lots of advice on skin care and health. She even took the time to answer questions about my children who weren't even scheduled that day. I felt comfortable.

• Pros: warm, welcoming, informative
• Cons: none

Editorial Review

by Contributor at Citysearch

Provides dermal fillers, peels and microdermabrasion, plus treatments for skin cancer, hair loss and acne.

01/11/06

Highly recommend Dr. Marla Ross

by quelsupreze at Citysearch

I have seen Dr. Marla Ross for my dermatology needs and non surgical cosmetic needs. I hold her in such high esteem that I have sent my teenagers and husband to her. Her professionalism and knowledge on all the newest techniques and procedures in the Dermatology field and the personal care she gives her patients is unsurpassable. She's simply brilliant. I highly recommend her and trust her with myself and my family.

• Pros: professional, knowledgeable, good parking

12/07/05

great doctor and staff

by bargood at Citysearch

I was taken into the room within 10 minutes of getting there, and the doctor came in within 5 minutes. She was thorough and friendly, and made me feel well cared for.

• Pros: fast, friendly
• Cons: none

12/06/05

the most ethical i've been to

by windsorjn at Citysearch

Dr. Ross talked to me for over 30 minutes about my hair loss. She was the most knowledgable doctor, and told me the truth, and gave me real solutions. She tells it straight, not gives a sales pitch.

• Pros: truthful, knowledgable
• Cons: none

12/04/05

I didn't like the way Dr. Ross did my restylin

by mary2woo at Citysearch

It was very painful. My friends think I look sort of weird, so I can't wait for it to wear off. I wish she had talked to me more about what it was going to be like.

• Pros: new office
• Cons: ross, needles, price