Autobella

08/04/08

As Expected

by duncandid at Citysearch

Autobella proved again by my account that they are the best at what they do. Tom's knowledge is by far the broadest in the business. When they say 25 years experience, it seriously shows. We had used several other local shops in the past but we were not satisfied as the operations did not seem well established and seemed to lack general order and professionalism. We have used Autobella several times over the last few years for our cars and have been very satisfied with each & every visit. Thanks Tom, we will continue to use Autobella and recommend you.

• Pros: Personality of the Environment within the Operation's
• Cons: None

12/06/09

Hair Mobile

by lippy1 at Citysearch

I was impressed when I picked up my highlander from detailing. We are selling it and it had tons of dog hair throughout the interior. These guys removed 99.9% of the hair & smell. I gave them a serious project & it came out perfect by my standards. They also did some small exterior trim repairs at no charge.

• Pros: Very throrugh & prompt
• Cons: none today

11/29/09

Bravo

by orisun at Citysearch

I frequent another shop in the Bay area where I live. I found Autobella through a friend that lives in the Pearl. Its apparent that my friend has good taste. Autobella did an excellent job on my Cayenne. It had seen I5 and was a mess. I was scheduled the same day I called and the car was done within a few hours. I will be returning again when I come back through. How about a shop down in the Bay area ? Autobella would kill the competition.

11/22/09

Stinky Mold Gone !

by marcus662 at Citysearch

A gallon of soy milk spilled in the cargo area of my RAV4 two weeks ago, like an idiot I neglected to clean it up completely. I found Autobella through my mechanic. I dropped off the car and was told that I would have to replace the wool underlayment below the cargo cover. I was confused but the owner Tom was very knowledgeable on these types of problems and he filled me in clearly how the process would take place. After they were done they even did a free ozone treatment for me. The cost was reasonable and the service was completed in one day. I'm impressed.

• Pros: Very Knowledgeable
• Cons: need more stores

11/22/09

I'm a Happy Person Now

by eddyfalls at Citysearch

I had brought my car here for detailing before I was going to sell it. This shop did a magnificent job on my car. It was a bit filthy as I have never detailed it before. When I got it back, I was tossing around if I should keep it. Instead I posted it on their site for sale and It sold in 2 days. I will be spreading the word guys.

• Pros: Right on Time
• Cons: None

08/15/09

Lots of clean up

by loverofanimal at Citysearch

I was taking my cat to the vet in a cardboard transport box and he urinated in the box. It soaked through the cardboard into the seat and the foam. Tom explained that the smell is difficult to get out especially when it is deep in the foam. He ordered new foam and installed it and it smells like new. He was able to install the new foam in 4 hours so we could leave town.

• Pros: Speedy fix

08/15/09

Seat Artist

by lajolla4us at Citysearch

My child had drawn on the leather seats of our honda odyssey. I figured it will never come out. I had visited Autobella once for other services and this time Tom was able to make dye and cover over the pen marks. I looks like it never happened. I had know idea this could be done. He did a great job and it only took about 30 minutes. Great job. Thanks

• Pros: Fast & Quality Work

08/14/09

Mezmerized

by SteevieSteeves at Citysearch

I won an auto detail session from a charity auction event. I'm always scared to take my range rover someplace that I have never been too, but I am completely satisfied with the result. This shop did a beautiful job on my car. It was done on time as promised, and the car is beautiful. I can't stop staring at my car. I know it's just a thing... but I want to spend the night sleeping in my car they did such a nice job.

• Pros: I just love the job they did

08/14/09

Perfect Job

by gifted4 at Citysearch

Our auto broker assured us that the place would do a good job. Good Job? GREAT Job. I was impressed from the moment I walked in the door. Great customer service. Clean atmosphere. We have had our cars detailed in the past at other places and received good jobs. Auto bella made sure everything was perfect; paint, leather, mats....everything. Nice work. You have a customer for life with us.

• Pros: Excellent workmanship & service

08/13/09

Completely Satisfied

by dukeofduke at Citysearch

We brought in our older Honda to Autobella and had what we consider extensive detail services done. They did a full detail, repainted our front bumper and removed our dings. Every one of these services came out exceptional. We did not know what to expect as the car was in pretty bad shape. I was shocked to see the results. We will be referring many friends to Autobella as this was quite a pleasant surprise to have such good work done on such an old car.

• Pros: Prompt with top notch quality
• Cons: Need to open Sundays ?

08/12/09

good for Cars ... maybe

by jt0001 at Citysearch

Well, on the reviews I saw here I went in with my bike for a detail.

First trip in, bike was late getting finished. OK, he told me it would be ready noon the next day, fine... arrived at 4, its not put together, I wait a bit, its ready.... almost.

While being serviced a chip was taken out of the front fender. Ok, accidents happen, I can live with that. They are very upfront about it, and getting it fixed.

Take it in about a week later to get it fixed, Monday night. Wednesday (when I said I wanted it) I call twice, no answer, leave 2 messages, no callback (they have caller ID, they know who is calling). I call again Thursday morning checking on status, no status can be given (how is this possible), I am told I will get a call in 30 minutes. 3pm that afternoon I call back, am abruptly told it is ready to pick up. I show up, bike is there, but nobody to talk to about it, I leave with my bike.

Now, overall, I wouldn't mind all that. But the half a%# work done bothers me. There are actually drips on the fender that they had repainted and installed, it looks like they took it to an high school auto shop to get done and it took them 3 days to do it! forks obviously were not polished ... I could go on...

Net for me, and my recommendation. Dont let anyone here polish your old tennis shoes much less anything you hold of value.

• Pros: it was in a good location
• Cons: Customer Service, Attention to detail, quality of serivce