Portland Spa and Boutique
Portland, OR 97201
Phone: (503) 222-0105
User Reviews for Portland Spa and Boutique
- 1-10 of 93
- Next
- See All 93 User Reviews
05/11/2008 Posted by WLmom
Wow. I was going to take my Mom as a gift for M-Day for a pedi and mani but I am really concerned now that I have read the most recent experience and review. Is this a new staff person? I think I will hold off until I hear from the owner who responds on this site. The other reviews have been so good so I am confused but I would hate to spend lots and have it no better than the places in the malls.
Response from this business
05/09/2008 Posted by erasure
I went to Portland Spa for a Simply Pedi pedicure. This was a very disappointing pedicure given the $50 price tag. I found my pedicurist to be inept, and unfocused on doing a good job with my feet. My expectation for the price tag would be some work to prep the nail (i.e. cuticles pushed back), feet scrubbed with a manual file to remove dead skin, meticulous work with nail shapes, etc. These are not items included in the Simply Pedi. The skin on my feet is no better off than prior to the pedicure. The nail shapes are sloppy and mismatched between feet. My pedicurist forgot to put on a base coat before applying nail polish...and didn't figure it out until I called her on it. I found myself pondering whether to just get up and walk out a couple of times. The service is advertised at 50 minutes on the spa's web site, although my service only lasted 40 minutes. Avoid at all costs...you can find a better pedi at many spas in Portland.
Pros: It seemed clean; has all the other extras you'd expect for the price (drinks, decent waiting area)
Cons: Inept pedicurist - uninterested in doing a good job and clearly checked out
Response from this business
04/03/2008 Posted by theresaalthauser
We scheduled a surprise visit to the spa for my sisters birthday. Danielle worked with us scheduling four women to have a variety of spa treatments ranging from facials to manicures, to massages. All of us very much enjoyed our treatments. The staff was fantastic! They never once let on to my sister that not only was she going to enjoy a fabulous massage, but also a manicure and pedicure. When the aesthician applied the complimentary make-up I expected a rather quick service, however, she took her time and made my sister feel and look like the queen she was for the day. I highly recommend Danielle and her staff! What a wonderful morning at the spa.
Pros: The entrance area is a little small and could be a problem on a busy day.
Cons: I failed to follow up with complimentary parking.
Response from this business
03/27/2008 Posted by JessAmber
Great service, wonderful location, makes you fell like you are far away from the city. Best massage I have ever had. Not only found and focused on my tight spots but showed me stretches on how to prevent them and injury to my body. Ask for Kathleen! The waiting room was even great so relaxing!! I liked changing in the treatment room not a locker room then forced to walk around in a robe. Staff was soo nice felt like I had been there before.
Pros: staff, atmosphere, skill & knowledge of staff
Cons: can be hard to find at first, if you dont know the area
Response from this business
12/04/2007 Posted by kritty180
I went to Portland Spa & Boutique for the first time over the weekend. The Spa is located right outside Riverplace Hotel, but you have to access it from the promenade/boardwalk side. After all the reviews I'd seen on Citysearch, I expected this place to be bigger for some reason. The staff was very nice and offered us refreshments. I had an eyebrow wax and my mother had an eyebrow and lip wax. The nice esthetician spent about 30 minutes on my brows! It was more than an eyebrow wax (granted, I purchased the "eyebrow artistry" but was certainly not expecting her to be so detailed). I needed a lot of careful shaping and she really took the time to make sure I liked what she was doing. The only reason I took off a star was because while we were there, the fire alarm went off when they started a fire in their fireplace. It was so loud that it gave me a migraine that I spent days trying to fight. I understand that this was out of their control, but it was quite a disruption. If I could give them 4.5 stars, I would. Despite all that, the experience was great and I will be going back (along with my mom). Also, there is free valet parking through the Riverplace Hotel, so you can just walk through the hotel and turn right and get to the spa easily.
Pros: Excellent service, great staff, cozy and comfortable atmosphere, very accomodating
Cons: None
Response from this business
12/01/2007 Posted by sudawn
I've been super stressed out for the holidays, between working, shopping, flying to see family, and well- just seeing family-- I was tapped out. I went in to get a pumpkin cream body wrap from Adriana and I felt reborn. Adriana has magic hands and is so soothing and kind. My favorite part is the scalp massage with the Chai tea bags over my eyes. The yummy smell of the chai and the pumpkin from the body wrap reminded me of all the most comforting parts of the holidays. I'm treating myself to another one before I start batteling the holiday shopping crowds-- I suggest you do too!
Pros: Great staff, great services
Cons: They're so busy sometimes it's hard to get an appointment on the weekends
Response from this business
10/10/2007 Posted by ltouhouliotis
I had the most amazing peppermint pedicure by Theresa! You can tell that she loves her job. The room is quaint and peaceful, I felt like I was in a different world. Flat screens, low lighting and a glass of wine, while you get pampered. What more could you ask for?! Friendly and sincere staff upon booking appts, getting directions, checking in and leaving. Stellar experience! I will definitely go back to have a massage and facial. I cannot wait to take my best friend and sisters! The spa is modern, tranquil and in a beautiful location.
Response from this business
10/06/2007 Posted by katnee
I scheduled services at Portland Spa and Boutique on a Friday afternoon...right during rush hour. As I was stuck in traffic I felt my self stressing out more and more on the way to the spa. I finally called the spa to let them know I was running late. The woman on the phone was very pleasant, and told me not to worry about a thing. After a couple of minutes, my therapist called my cell phone to assure me that she would take care of me no problem. I was so relieved at how flexible the staff was! Once I arrived they whisked me back into my service, the H2O facial. The facial was hydrating, relaxing and calming to my nerves. My therapist was gracious and gave the best arm and hand massage! The decor is sheek yet comfortable. The staff is both personable and knowledgeable. The location is impossible to beat! Everyone must try this spa, the entire experience was amazing!!
Pros: service, location and treatment variety
Response from this business
09/30/2007 Posted by yvonnejones
I had a massage at this amazing spa and it was an incredible service. The customer service was top notch. The ambience was just what I needed and the room I was in was very clean. I would highly reccomend this spa. I cant wait to go back and try another service. Thank you Yvonne J.
Pros: Ambience, customer service
Response from this business
05/27/2007 Posted by skc711
I love the Portland Spa. The staff is always friendly and proffesional, the spa is decorated beautifully, and it is always spotless. But, the best part are the services! I recently received an excellent deep tissue massage from Molly. She was wonderful! I also brought my brother in (kicking and screming) to get a facial from Adriana. Although at first he resisted the idea of a "manly man" getting a facial, by the end he was hooked! He loved the service and his usually yucky skin was glowing! All in all, you cannot go wrong with any of the staff. Portland Spa is like a little oasis! Thank you!!!
Response from this business
- 1-10 of 93
- Next
- See All 93 User Reviews

