Masu

12/15/07

Snooty service, superb sushi.

by tigerkitty07

We had been to Masu for a company party several months ago and found the sushi and the atmosphere amazing. So, we were exited to try them for dinner. We were seated promptly and our server greeted us right away. He gave helpful answers to our questions about the menu. We took some time to consider the numerous sushi options, then handed in our ticket and ordered a bottle of Saki. The Saki came, along with a dish of Edamame. But FOREVER seemed to go buy before our order arrived. Others who seemed to order after we did were already being served. The hostess was near our table, so my husband inquired in the most polite way possible, saying we'd been there 45 minutes and were wondering the status of our order. She went back to check, and her answer was "it will be just a few more minutes. I checked the computer, and it's only been 30 minutes, not 45. You should have ordered appetizers." I was a irritated that she felt the need to correct us, but let it go. When our order finally arrived, we were missing the "Death By Sushi" that we were really looking forward to. A few minutes later the waiter came out with an entirely different dish. I told him that's not what we ordered. Again, we were corrected. He said "this is checked on your ticket. I can get the ticket if you want." I said that I knew what I ordered and if the dish he gave us was checked on our ticket then I made a mistake. I was certain this was not my mistake but wasn't going to argue about it. He took away the wrong dish, and moments later delivered it to the table next to us! Clearly he had the tables confused, but there was no apology. Our "Death by Sushi" came a few minutes later and it was great. We really did enjoy the Sushi. The quality of the food saved the evening. But the servers' need to be defensive and blame the customer for their own mistakes left a bad taste in our mouths. We'll keep searching for another great sushi place before returning to Masu.

• Pros: Great sushi, atmosphere
• Cons: Server's attitude, difficult parking

07/20/09

disorganized

by oregonsunset1

nothing was platted correctly. one salad came, then an entre. we had ordered an appetizer that finally came at the end of the meal and the 2nd persons salad came with a third entre. Server never asked if we wanted a 2nd cocktail. recommend you dont put an appetizer on the menu that takes a long time to prepare.

• Pros: good sushi
• Cons: terrible service

02/22/09

Nice decor, average sushi

by misfitcooper

While in Portland for the weekend, we decided to check out Masu based on reviews at citysearch. The prices were about average for this type of sushi place, the sushi itself was average at best. The service was fine; I don't think we had the same person at our table more than once, not sure if that is a good thing or a bad thing but they were all friendly (one woman even went to her co-workers to come up with some recommendations for some good places for us to check out after). I loved the decor, especially the wall behind the sushi bar. Nice music, too, and I have to give them props for playing Hot Chip!

• Pros: Cool staff, nice ambience/decor
• Cons: Average sushi, poorly insulated (cold by the windows)

01/31/09

so tasty and so yummy

by aktionjackson

Masu is a great place for some very amazing sushi! I was at the sushi bar with my brother and we both decided before hand that we didn't want to spend to much money and to try and keep it cheap, knowing sushi is always expensive, and masu isn't exactly a family style old school japanese 50% off kinda place. It's hip and funky with alot of style right downtown, it's more along the lines of a place to be seen. So we started getting our order and as soon as we started eating we looked at each other and we just started laughing, because it was soooo.. Goood! We started with Hirame our favorite! My brother and I usually get sushi together because we can afford more and sample more. the Hirame was amazing I have to say. We even asked the sushi chef about it and he said that they special order it from japan every week for the weekend. we ate our dinner and everything was so good, we both couldn't remember the last time we had so much delicious sushi, every piece of nigiri was so fresh. My bro and i usually eat on the east side of town, but we decided to try and get back to masu ASAP!. Our plan to eat cheap didn't quite happen, only because we had to order more since it was so good. oops! Try the Aji and if you are downtown portland definitly try out masu sushi it's a winner!! definitly be going back..

• Pros: So good and ti's really fun cool place to be
• Cons: the sushi bar only had 6 sits so next time i might have to wait

01/27/09

Masu

by blank09

I came in with a group of friends and sat in their lounge area, I have to say that the atmosphere at Masu is nice. The server was nice and kept checking in on us to make sure, if we needed anything - though..I

feel like I need to apologize for my friend's behavior.. she was a bit out of line.

(it was kinda embarrassing...) There was a bit of confusion regarding our bill, and I feel, that she tried her best to get it right. Either way, things got a bit ugly - and.. it all came down to a drop in communication.

But, yeah, Masu itself, is yummy. The food came out quick, and the drinks were AMAZING!

I'll probably be back.. just with different friends.

• Pros: lounge area is pretty, cocktails
• Cons: The check.

01/11/09

great place!!

by rasicsa

excellent fish wish i could afford sushi more often! this is the place to get it . its even open late with great music and cheap eats happy hour!

• Pros: awesome mural!

01/03/09

soooooo gooood!

by ressypicos

i love masu i went on new years eve and i was a little bit worried because i was so slammed busy but everything was so good! sushi was amazing like always, i branched out and tried a new salad. pickled pear mizuna salad i believe? it was so good, best salad ive had all year. higly suggest anyone to give it a try!

12/29/08

Overrated

by ratwood

I was very disappointed in dinner the other evening at Masu. I read the reviews and had heard good things about the restaurant. It did not materialize. The miso soup my daughter ordered never arrived. Her steak was done medium; that was my order. My steak was done well; that was her order. I ordered curry in my udon. The broth tasted burnt and there was no curry flavor. My wife ordered the curry rice with vegetables. She got two pieces of corn and a piece of potato. The sake menu is over priced. Given the number of good Japanese restaurants, I see no reason to go back. This was over priced, over hyped and under whelming.

• Pros: I cannot think of any.
• Cons: Mixed up orders; average food.

12/18/08

ohh jules!

by tkenn

i love sushi chef jules! he makes the best sushi and i have a total crush on him! i cant wait for more of his perfect sushi

• Pros: jules hes so cute!
• Cons: sometimes jules isn't there :(

12/18/08

best in portland

by jaymcafee

i went last night dinning room was a little slow but it was snowing out and not a lot of people on the town anyway! it worked out perfect for me fast service amazing food, excellent sushi and a beautiful experience!

loved the pickled asian pear salad (i will back just for that) the miso cod entree was split between 3 of us and was the some of the best miso cod ever! i had it a lot over the years. the tuna and aji where so fresh, the chef made me a tako crudo that was perfect, im stealing the recipe! masu is a really good resturant with an awesome set of sushi chefs! be there or be square!

• Pros: from the water to the bill all around delicious
• Cons: wanted to stay but had to go

12/18/08

love the sushi! love the chefs!

by jackollie

my favorite sushi bar in town bar none! I always sit at the sushi bar (because it's a sushi bar and thats where you sit if you want the best fish) but the chefs behind the counter r amazing! wonderful skills, wonderful fish, theres always something new to try or a new twist on an old favorite. Try it, you'll love it just let the boys behind the sushi bar take care of you. Don"t waste your time and money at a table, the severs dont care about you it seems, but those boys have some passion and they will spoil you. if u love good fish and like good dinner conversation go to masu and sit at the sushi bar and dont be afraid to order kitchen items they will tell u whats the best, but everythings so good anyway. im a big fan and i love sushi

• Pros: amazing sushi amazing chefs
• Cons: some server with large glasses! (sorry)