Green Apple Dental

Unique Dental Experience

by jamdugan at Citysearch

Green apple is a special place. The atmosphere is very calming and the staff very friendly. I was given a parafin wax treatment on both hands using essential oils and warming gloves. This helped me relax while hearing the drill in the next room. The music was nice in the office. Not some radio station full of commericals and bad songs. Dr. Kang is very nice and not at all pushy. He took the time to talk with me about my teeth and helped me create a treatment plan. I finally found a good dentist!

• Pros: Great service and they validate parking
• Cons: the aromatherapy in the waiting room was a bit over powering

Not going here.

by sru88 at Citysearch

I've been searching for a new dentist as I left my one I've been going to for the past 10 years. I must say, the responses to some of the negative reviews are very unprofessional, and based on seeing these, I will most definitely not be going to this place. The comment that bothered me the most is them telling a customer to "Enjoy the mug" as a smart-alec comment to seal the deal.

You should seriously reconsider responding to all of the negative reviews and instead work with the clients. If you have a negative review and you are a dentist, you most likely did something wrong - a dentist should please everybody and nobody should have a bad experience.

Response from this business

verdemanzana– November 25, 2009 at 22:34:51 PST

Thank you for your response to a response of a review of our business. That being said, we hope that you will find a great dentist in Portland. This wonderful city is full of talented and skilled dentists to help you. In your response you said that you did not agree with our words, we respectfully hear what you are saying. As for our business style, our first and foremost is customer service. We love to please our patients and try very sincerely to do so, but in some instances, some guests are still unhappy with us. In these cases it is best for that certain unhappy person to find a dental office that is more suitable for their needs. Yes, it is hurtful to read about how a customer does not appreciate our efforts and gifts, but as that may happen we will still do our best for the next new patient that walks through our front door. Not everybody can be pleased, sad to say but very true.

Best Denist Experience I've Had

by jreviewspdx at Citysearch

The people that complain about Green Apple are the kind of people who need to whine and moan about anything different than what they're used to. This place is awesome.

I cannot stand going to the dentist. I loathe it! I have a lot of anxiety issues, and going to the dentist is like going to my own funeral...naked. First of all, when you see where it's located, you're like, great, it's downtown...I'll have to deal with parking, etc. But, they have a nice parking garage, free parking, and an indoor entrance so you don't even have to go out to the street to get it.

Green Apple IS like a spa...I felt calm, pampered, and relaxed. However, I also felt like I was in extremely capable hands. Dr. Russ (shoot I hope that's his name) was very professional and knew his stuff. I have a lot of "teeth issues" and he did not overreact and try to scare me with big words and dollar signs. I was told what needed immediate attention and what could wait. I felt no pressure at all.

I can't tell you how refreshing it was to visit an office that takes a different approach to the dental profession. They really make the effort to provide a more pleasant and calming atmosphere, which makes all the difference. The staff is all very friendly and polite. No one barks names or orders at the patients sitting in the waiting room.

Dr. Russ even called to check up on me later that day! I have never had that happen before!

This office is worth every penny, especially for those that fear going to the dentist.

I'm actually (almost) looking forward to going back and having my work done!

• Pros: Calm, Clean, Different, Relaxing
• Cons: None

Response from this business

verdemanzana– November 25, 2009 at 22:40:58 PST

Thank you kindly for your positive review. It's always such a great feeling to know that our efforts are being appreciated and noticed by others. Often at our office our patients say that they are happy about the experience but not always do they have time to go forward and take time to write such a funny and pleasant words about us. Dr. Russ Bird is very popular and known for his charm and funny jokes. He truly is a wonderful person and we are happy to have him on our Green Apple Team. Thanks again for your nice words.

super place, good deal

by pandapuff at Citysearch

i came back again for my second appointment. still, they were really good to me and still, can't complain about anything besides having to go to a dentist to fix my teeth. one huge positive is that i like how they call me to check up on my status if i feel ok. another HUGE good thing is that this place was about $300 cheaper than when i had the same work done 2 years ago. so this office is on my save list.

• Pros: the doctor was good and clinic is really nice atmosphere
• Cons: non

Response from this business

verdemanzana– November 25, 2009 at 22:44:01 PST

Thanks so much for taking time to say something nice about our office. Yes, our fees are very affordable and we are happy about it as well. We will continue to try our best to make sure you feel comfortable and happy during your dental visits.

Never go to this dentist!

by alichae at Citysearch

Green Apple Dental is probably the most unprofessional dentists office that I've ever gone to. They seem to spend much more on marketing than anything else. There is nothing "green" about this doctor's practice. Pro's: nice waiting room. Cons: payment required when you make your appointment!, only one working x-ray machine that was very old & did only panoramic views that expose you to higher radiation & are very expensive, not digital x-rays, dental tech was allowed to give me novacaine injections (not even sure this is legal!), Dr. Kang told me I would need extensive dental surgery & said he could do it himself (most dentists would refer you to a specialist), no follow ups. I would never go to them again. Although I see their signs on posters & now a billboard around town...the focus of this doctor's practice is obviously money, not patient care. But I did get a nice green apple mug for all the money I spent.

• Pros: waiting room, good advertising
• Cons: I can go on forever!

Response from this business

verdemanzana– October 26, 2009 at 23:26:56 PDT

Yes, months ago our main xray needed maintenace so we needed to use our back up. You are correct in saying that it is not as "pretty" as our normal machine but still it is a worthy item. Sounds like it may be better for you to find an office that can cater to your specific needs. Yes, Dr. Kang is trained in surgical procedures and does not need refer out to a specialist. Many of our patients are thankful that we can provide these treatments conveniently and affordable to their needs (and we are very popular for our follow up care, our doctors even call patients at home to ck up on them personally).Yes, our dental hygienist legally provides anesthetic injections (and by the way is the sweetest most gentle person). Yes, we require a portion of the dental treatment when scheduling. This portion is FULLY REFUNDABLE if you do not have treatment done, and our dental work is guaranteed as well. We hope you can enjoy the mug.

If you dread dental appointments, read below...

by crdarwin at Citysearch

Let me preface my review...I ABHOR the dentist, as far as I am concerned this is a profession of sadists. Consequently I approach the dentist, the office and the entire dental experience with suspicion and derision.

That said, I must confess Green Apple Dental is not your typical dental office. The atmosphere was soothing (although I had sincere trepidation when I noted the office looked like a spa more than a dental clinic, "what unspeakable horrors were they hiding with the aromatherapy diffusers and paraffin wax treatments?") and the dentist - Dr. Bird was extremely patient with my surly demeanor and rather icy veneer. By the end of my initial visit, the bulk of my anxiety abated and I found myself laughing at his humor (unbelievable). He was extremely professional and took extra time to answer my questions. At check-out I anticipated an itemized bill carefully outlining all of the 'extras' that my insurance would not cover, thus leaving a gaping cavity in my purse. This was not the case (although they may bill you later I don't know this was my first visit but I am hopeful there are no financial demands to come in the mail). Additionally, the bite guard I elected to purchase was quite reasonable even with only partial coverage by my insurance). It is also worth noting my appointment was on a Saturday morning and there are evening appointments available as well. You can imagine this came as a surprise given my previous experience with dental offices was a four-day business week and one struggled to coordinate an appointment months in advance, just to find the office smelled like burnt enamel and dental fixative.

Thus it is with some reservation that I say this, but I believe this may be the one dental oasis on the planet where your dental delusions and hopes come true: it smells of lavender instead of fluoride, the atmosphere is calming instead of institutional green, the dentist and staff are young, fresh, energetic, dewy-eyed professionals, instead of some reincarnated version of Niccolo Machiavelli, and your dental care is followed by warm aromatherapy towels and scented lip balm. This is a good choice for a dental practice.

• Pros: Hours, Service, Atmosphere, Dentist
• Cons: Dental and billing consultation feels a bit like therapy

Response from this business

verdemanzana– November 25, 2009 at 22:46:52 PST

Wonderful! Your response is so witty. Our favorite was the part saying that we were a "dental oasis"! How clever!! Thanks so much for taking time to say kind words about our Green Apple Office. During our next office meeting we will let the team know about your fun comment.

A word of Caution

by mahalu at Citysearch

I hate to say this but unfortunately Green apple Dental is more holistic in name than in actual fact. Let's face it being Green is a great marketing tool. It is up to the consumer to make it mean something more than marketing.

Examples: They do not have Digital x ray equipment so you get more radiation exposure than necessary. They do place Amalgam fillings, that is the old Mercury based fillings and so Mercury could be in the air. They have the minimal standard of care to protect you (and themselves) from the removal of Mercury fillings although they will remove them. Their standard of care is standard there is nothing individual, unique or holistic about it.

Not everyone should be doing implants, I have three and you really should go to a specialist if you need one.

They do not provide profiles of the many dentists in their office so you know something about the education, experience of the dentist you will see.

They do seem nice and pleasant enough.

• Pros: Convenient location, Creative Marketing
• Cons: No digital x rays, Potential Mercury Exposure

Response from this business

verdemanzana– August 06, 2009 at 20:30:20 PDT

Yes, We at Green Apple Dental have: training for implants, employ a high standard of care, very serious about mercury removal protocol and we are the first dental office in Portland to receive the Blueworks- Recycle at work award from the city's Office of Sustainability.Our holistic approach centers upon the helping our guests to feel calm and relaxed through color therapy using Feng Shui principals, Aromatherapy and other added features at our office including an Acupuncturist located within our office. In addition to our doctors having extensive trianing in dentistry, they have talents and personalities that make them exceptional. We invite you to visit us, please notice that our doctors have their diplomas hanging on the wall accompanied by various awards and accomplishments. Thank you for your comment. We will take time to think about your words to help us improve our methods of communication and educating our new patients.

Painless Dentistry

by AJones2 at Citysearch

I really like going to Green Apple. My coworker referred me and from the moment I came to the office, I felt at ease and comfortable. Dr. Kang is well knowledged and very friendly. He is constantly making you aware of what he is doing and makes you feel at ease with any procedure. Dr. Kang and his staff are very attentive and provide excellent customer service. They offer tea, water, aroma therapy, hot towels, iPods with a variety of different music. The office is not the white, cold dentist office that I was used to, it was inviting and comfortable. For any dental procedure, there may be some pain associated (such as the injection to numb the area), but Dr. Kang does his best to prevent such pain. The procedures go smoothly and are always done in a timely fashion. There is some cost associated, especially if your dental insurance is not that great (like mine), but it seems to be affordable and they work with you on scheduling your payments. I really find this office to be truly remarkable-it is the first dental office I have ever felt at ease going to. I would advise anyone who needs dental work to go see Dr. Kang and his staff fro a very pleasant experience!

• Pros: Friendly Staff, Convenient Hours, Not Your Typical Dentist
• Cons: None

Best Dentist

by jalaniris at Citysearch

I had my crown replaced by the dentist at Green Apple Dental. My experience was 110 times more enjoyable than the visit to the other dentist who put in the crown. Not trying to sell me work that I didn't need. He just did what I asked and needed. I have found my permanent dentist for future dental needs. It is a visit that cannot be described but must be experienced.

• Pros: good location, convenient

Convenient & Kind

by citiladygoeshiking at Citysearch

I recommend this office. I called around to several office and could not get an appointment within a week and a half or more. When I told other dental receptionists that they needed to work with my schedule they said that there were no available appointments when I could come in and that I should call another office. I called this office and they told me to come right in. Then I found out that they have late hours so that just worked out perfect. To add to that, the office looked attractive and doctor was accomodating. I need to visit again for more work and I feel good about going there to get my fillings.

• Pros: hours of operation are great
• Cons: none yet

Response from this business

verdemanzana– December 04, 2008 at 10:34:27 PST

Thanks so much for taking time out to write your review. Our expanded office hours our a great help to our family of patients. We try our best to make you comfortable and happy with every vist. Please don't hesitate to let us know how you feel about your experiences with us. We welcome all comments.

Best to you,

Green Apple Team

nice staff and great location for those in downtown.

by nativecritic at Citysearch

Nice place and all around nice staff. Doctor Kang always calls me the night of any procedure and personally checks in. I appreciate that kind of attention.

• Pros: location, staff, attention from doctor.
• Cons: A bit pricey, but I'm not looking for a budget dentist anyway.

Response from this business

verdemanzana– December 04, 2008 at 10:41:16 PST

Your kind review made our staff feel great today! Everytime we read responses about our actions it helps us to become better. Dr.Kang and Dr.Bird both like to call and check up on patients after certain treatments to say hello and see how you are doing that evening. We also invite patients to call the doctors personally if they have any questions of any kind that they may have concerning thier dental care or healing process before and/or after surgery.

Best to you,

Green Apple Dental