07/19/09

Dirtiest Pool in Portland

by Srini

//There is no option to give Rating 0. BAC doesn't deserve a Star. Why is diarr hea (without space not accepted) inappropriate to use?

Every visit to the pool causes eye infections or diarr hea. If you check with front desk, they don't have a procedure to record any complaints. Talk to your friends who visit the BAC pool and check with them .

Outside pool is so dirty that even sitting by side of it can cause sickness. Kids with diapers (hanging with space for water to flush the diaper) ,no control of number of people in water at a particular time etc.

The family changing area is carpeted and has a stinky smell. You cannot take younger kids to the adult locker rooms. Every time you take your kids to the family changing room, you need to stop talking due to the smell and walk out ASAP. (Very bad choice to use carpet in that area, as it is wet most of the day and no space for fresh air to get in or to be sanitized, . Don't tell me you sanitize it at end of the day.)

The Portland downtown club has a cleaner pool, small separate area for kids and professional staff.

The group fitness sessions are so crowded that you need to step on other members during the aerobics and other group sessions. They don't have limitations on how many people can attend a class.

If you can drive till 24 hour fitness or THPRD or cedar mill recreation center , do that for a healthy life and save your money.

• Pros: Only Fitness Center in Bethany
• Cons: Dirtiest Pool, Unfriendly Staff, Inconsistent rules

02/25/09

mmmmmmmmmmm

by greengreengreen

They also have very unreasonable policy, that kids under 7 must be put in the stroller to track with you on the track (so do kids under 7 must be put in the stroller to go to kindergarten????????), and kids under 7 are not allowed in the woman's lock room which has the steam room and sauna room, even the kids just going in take a shower. so if you have kids under 7 you probably don't want to join this club, because you never get chance to go to the steam room and sauna room.

• Pros: very rude staff

02/06/08

Thank You for a great experience!

by tortillamomma

What an amazing experience. The staff in the spa was so warm and welcoming right from the start. All up until the delightful Chocolate Papaya Mud Wrap, I was catered and taken care of. The staff created such a stress and tension free environment, I completely forgot about the important meeting I had the next day. I could recommend this spa to anyone who is new to the area or looking for a peaceful place to spend your day.

• Pros: Staff, Parking, Service

11/19/07

Inconsistent, maybe Prejudice, gives priority to people who seems to have more TIPPING POWER

by truth123

Inconsistent Service. First they assigned me a to an experienced facial tech, but when another person came, who seems to have more tipping power, the salon gave me a different facial tech. The tech they gave me whom I paid $85.00 was sneezing all the time! She has terrible allergy problems --- I was not very happy even if the teh tried to do a good job.

09/14/07

Nice but inconsistent service quality

by metroresident

This spa has a nice interior atmosphere. In general most of the experiences have been good, however I've had a few very bad experiences. For example, when I'm left with a very badly botched up wax job (skin torn off my eye lid) and a manager who seems to want to fish for excuses and is less than timely in being responsive. Nobody wants to feel brushed off and treated less than a valued customer.

• Pros: Atmosphere and pedicures are nice
• Cons: Inconsistent service quality (sometimes good sometimes bad)

06/19/07

pampering beyond belief

by cross3

I have had been to many day spa's, and to say this is the best I've been to, is not a stretch. I was treated like royalty, and I never wanted for anything. The massage was incredible and Sara did a fabulous job. The pressure was just right and I felt so very comfortable and relaxed the whole time. Natalie gave me a pedicure and it was to die for. Very relaxing and enjoyable. I can't wait to go back. I think I will try a facial next, or maybe a body wrap.

05/21/07

Amazing

by cheri_rn

Rachelle the "hair expert" is my hero. I have been seeing her for over 4 years and have never felt like such a celebrity. I don't think I have gone a week without at least 3 to 4 compliments on my hair color or cut. I almost want to keep her a secret to ensure her availability for my every 6 week appointment. I guess I will have to book at least 6 months in advance now.

05/06/07

A great way to get away for the entire day - right here in Portland!

by jetmara

I spent the the whole afternoon there! First, a great new hair look from Rachelle - this brunette was pretty nervous about trying highlights but anything to cover up that gray! Rachelle did a great job of listening to what I wanted and delivering - no more gray and a great new look! I then had the Opulence pedicure and my feet loved the massage and special attention - and my tech took my ticklish nature into consideration. Last, I had a great hour's massage by Cori - talk about relaxing! She was thorough and just enough pressure was applied - and she gladly accommodated my need to pamper my arms and hands (too much computer work these days!). A glass of red wine never hurts and the transition from one service to the next was easy and smooth. Great experience - what are you waiting for?

• Pros: Could do everything I wanted in one day
• Cons: No complaints

05/06/07

Great Experience!

by spafreak33

I went to the Pointe adamant about a hair cut and walked out with the cutest hair cut and best experience I could have asked for. I was nervous about cutting my midback-length hair to above my shoulders but my stylist, Rachelle, made it easy and enjoyable. She walked me through the entire process, step by step, cut by cut. She intertwined my requests with her professional opinion and the result was nothing short of amazing! The polite and accommodating front desk and staff, along with the beautiful spa, created a relaxing and therapeutic environment, something a working mother really appreciates. I have been to many spas in the area, but my search for the perfect spa ended with the Pointe. Now, I will never go anywhere else for my hair needs, and I can?t wait to try the rest of their spa services!

• Pros: atmosphere, staff, services
• Cons: ??

05/05/07

The Ultimate in Blissful Relaxation!

by zebra83

The Pointe Day Spa knows how to make you feel AMAZING from head to toe! As I both work and am a full-time adult student, I don't have much time to feel pampered or take time to relax. When I decided I needed some relaxation, I scheduled an appointment for the Heart and Soul Wrap. It was one of the best things I've ever experienced! The spa's surroundings are both sophisticated and cozy, making you feel special and soothed. The wrap itself exceeded my expectations: my whole entire body hasn't felt that relaxed in a long time. I would tell you exactly what the wrap is like, but that would give away the secret to feeling so blissfully relaxed! I would highly recommend anyone try this if you want to feel amazing. The staff is highly trained (you can tell from the way they perform the service) and very friendly as well. I left feelling incredibly refreshed and renewed. My time at the spa was so much more than just an appointment for relaxation--the Heart and Soul Wrap was quite the experience!

• Pros: Staff, atmosphere, professionalism
• Cons: none