The Pointe Day Spa @ Bethany Athletic Club

02/06/2008 Posted by tortillamomma

What an amazing experience. The staff in the spa was so warm and welcoming right from the start. All up until the delightful Chocolate Papaya Mud Wrap, I was catered and taken care of. The staff created such a stress and tension free environment, I completely forgot about the important meeting I had the next day. I could recommend this spa to anyone who is new to the area or looking for a peaceful place to spend your day.

Pros: Staff, Parking, Service

11/19/2007 Posted by truth123

Inconsistent Service. First they assigned me a to an experienced facial tech, but when another person came, who seems to have more tipping power, the salon gave me a different facial tech. The tech they gave me whom I paid $85.00 was sneezing all the time! She has terrible allergy problems --- I was not very happy even if the teh tried to do a good job.

09/14/2007 Posted by metroresident

This spa has a nice interior atmosphere. In general most of the experiences have been good, however I've had a few very bad experiences. For example, when I'm left with a very badly botched up wax job (skin torn off my eye lid) and a manager who seems to want to fish for excuses and is less than timely in being responsive. Nobody wants to feel brushed off and treated less than a valued customer.

Pros: Atmosphere and pedicures are nice

Cons: Inconsistent service quality (sometimes good sometimes bad)

06/19/2007 Posted by cross3

I have had been to many day spa's, and to say this is the best I've been to, is not a stretch. I was treated like royalty, and I never wanted for anything. The massage was incredible and Sara did a fabulous job. The pressure was just right and I felt so very comfortable and relaxed the whole time. Natalie gave me a pedicure and it was to die for. Very relaxing and enjoyable. I can't wait to go back. I think I will try a facial next, or maybe a body wrap.

05/21/2007 Posted by cheri_rn

Rachelle the "hair expert" is my hero. I have been seeing her for over 4 years and have never felt like such a celebrity. I don't think I have gone a week without at least 3 to 4 compliments on my hair color or cut. I almost want to keep her a secret to ensure her availability for my every 6 week appointment. I guess I will have to book at least 6 months in advance now.

05/06/2007 Posted by jetmara

I spent the the whole afternoon there! First, a great new hair look from Rachelle - this brunette was pretty nervous about trying highlights but anything to cover up that gray! Rachelle did a great job of listening to what I wanted and delivering - no more gray and a great new look! I then had the Opulence pedicure and my feet loved the massage and special attention - and my tech took my ticklish nature into consideration. Last, I had a great hour's massage by Cori - talk about relaxing! She was thorough and just enough pressure was applied - and she gladly accommodated my need to pamper my arms and hands (too much computer work these days!). A glass of red wine never hurts and the transition from one service to the next was easy and smooth. Great experience - what are you waiting for?

Pros: Could do everything I wanted in one day

Cons: No complaints

05/06/2007 Posted by spafreak33

I went to the Pointe adamant about a hair cut and walked out with the cutest hair cut and best experience I could have asked for. I was nervous about cutting my midback-length hair to above my shoulders but my stylist, Rachelle, made it easy and enjoyable. She walked me through the entire process, step by step, cut by cut. She intertwined my requests with her professional opinion and the result was nothing short of amazing! The polite and accommodating front desk and staff, along with the beautiful spa, created a relaxing and therapeutic environment, something a working mother really appreciates. I have been to many spas in the area, but my search for the perfect spa ended with the Pointe. Now, I will never go anywhere else for my hair needs, and I can’t wait to try the rest of their spa services!

Pros: atmosphere, staff, services

Cons: ??

05/05/2007 Posted by zebra83

The Pointe Day Spa knows how to make you feel AMAZING from head to toe! As I both work and am a full-time adult student, I don't have much time to feel pampered or take time to relax. When I decided I needed some relaxation, I scheduled an appointment for the Heart and Soul Wrap. It was one of the best things I've ever experienced! The spa's surroundings are both sophisticated and cozy, making you feel special and soothed. The wrap itself exceeded my expectations: my whole entire body hasn't felt that relaxed in a long time. I would tell you exactly what the wrap is like, but that would give away the secret to feeling so blissfully relaxed! I would highly recommend anyone try this if you want to feel amazing. The staff is highly trained (you can tell from the way they perform the service) and very friendly as well. I left feelling incredibly refreshed and renewed. My time at the spa was so much more than just an appointment for relaxation--the Heart and Soul Wrap was quite the experience!

Pros: Staff, atmosphere, professionalism

Cons: none

05/05/2007 Posted by suejohnston

Some friends told me about the Bethany Pointe Day Spa and how great their experience was. Not being a gym member I wasn't sure if I could use the spa. When I made my appointment I was told that I could visit the spa AND use the entire facility for the whole day! A double treat! So not only did I receive an out of this world facial and pedicure, but was able to enjoy all the club ammenities. The service as so relaxing in the spa...I felt so pampered! I can't wait to make my next visit!

Pros: wonderful day spa in the suburbs, use of the gym for the day, wonderful staff and service

Cons: none

04/18/2007 Posted by itstrue

Okay, so I hate to be a rag, but I have to say that my pedicure at the Pointe was AWEFUL! Well, the finished product wasn't all that bad, but the experience was brutal. I kept wondering to myself, "what did I ever do?". The girl I had was LATE, loud, talked WAY too much, and looked like she was ready to wash dishes, not give me a pedicure. Let's start with the late. Okay, so who hasn't been running late every now and then, but an HOUR late? Give me a break! She wasn't even apologetic about it. I had to cancel lunch with my mother because not only did she start me an hour late, my 1 hour pedicure lasted an hour 45! Are you kidding?! It seemed like eveertime she spoke she'd stop working on my feet. Maybe less talk, more toes! I know more about her than I do my dentist, and I've been going to her for years! Maybe lay off the personal history a bit. I don't need to know about your divorce, your dogs, or your lack of funds, I just want my toes pretty! Is that too much to ask? The loud speaks for itself and as far as the dish-washer? All the rest of the staff I saw were wearing matching shirt things and she was wearing an apron. A vinyl apron at that. Luckily I have been to the spa before and will give it one last chance, but I'm telling you this, if I get that girl again I'm running as fast as I can!

Pros: Location and past experiences

Cons: My pedicurist!