Club Tan Streets of Tanasbourne
Hillsboro, OR 97124
Phone: (503) 439-0201
04/21/2008 Posted by 1shaw
I have been a club tan member for over a year. Unfortunately, due to the recent behavior and treatment of a female manager (repeated dealings) at the Streets of Tanasbourne (near Macy's), I decided that I would no longer tan with them and let my account diminish. However, last week, I happened to be in the neighborhood of the Tanasbourne store (185th & Cornell, near Rite-Aide & Safeway) and had an opportunity to discuss my situation with the District Manager, Shab. I have to say, I am overwhelmingly surprised and extremely pleased by her excellent customer service and focus in ensuring that her clients are treated with the utmost respect. It was a busy day, and she greeted every client by first name and 'thanked and wished them a great afternoon' as they left. As I shared my experience with her, she actually took time to sit and talk with me and see how she could help to ensure that I remain a client. I have tanned with several companies in the area and always enjoyed Club Tan's cleanliness, friendly employees and the willingness to always please their clients. After our conversation, I’ve decided to continue tanning with her store. She is truly a valuable asset to the management team of Club Tan. THANK YOU Shab!
Pros: Excellent Customer Service (tanasbourne store), clean, many beds to offer
Cons: some unprofessional managers (streets of tanasbourne)
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