09/15/09

Thank you from A Better Sound

by porter503

We just wanted to thank all of our customers for allowing us the pleasure to be their automotive shop. We will continue to strive to be the best in the industry by maintaining an exceptional level of customer service and job performance. Thanks again and we hope to see you for many years to come.

06/27/09

finally someone cares for the customer

by troopermeg

i needed basically a whole knew exhaust system! we all know that isnt cheap. when i arrived to a better sound i was helped right away. told them about my long commute to work, and how much money i had to spend. they hooked me up big time. and also hooked me up with the right patrs for my long commute! i felt like i was treated like a friend. Its been a very long time that i have customer help like this.and from knowledgable people too! i loved the atmosphere there and will always go back! And i think everyone else should too!

• Pros: best customer service
• Cons: n/a

01/28/09

Excellent customer service AND professional install? No way!

by Atlantisa

I brought my new Tundra in for a little performance and sound increase over the stock system. Craig in the showroom was friendly and genuinely interested in assisting me. The guys in the shop (Jim and James) then took over the work of actually nailing down the equipment that would give me what I was looking for. They even briefly ran the truck without the mufflers to get an idea of the type of muffler I would need without making it too loud or too silent. We ended up keeping the stock pipe configuration and installed a Flowmaster 50 SUV, two into one muffler. I couldn't be happier. The truck has a bit more zip and has the tone I was looking for. Finish work and details, like the alignment and placement of the chrome tip, was excellent as well. Give this local shop a shot; support our area small businesses and keep our money local.

• Pros: Prompt, Thourough, Friendly, Value
• Cons: Uh...No free chocolates with purchase

07/18/08

Great Shop!

by brianhooley

What A Great Shop! 100.00 under another quote

The exhaust work looks amazing, At some custom shops they only get exited to work on your car it its a smoking hot rod! Craig and his guys did my exhaust like a work of art...it looks worthy of being on a smoking hotrod not a Toyota!

Super satisfied with price, service, and quality of work

I NEVER WRITE REWVIEWS....in this case I coulndt help it!

• Pros: great friendly service
• Cons: none

01/04/08

#1 shop in portland

by brainman101

these guys took great care of my wife's car. They built a system that was outstanding and for a great price. If you need an exhaust system bent this is the place to go. If you guys read this I'll be back this spring with my 57. Thanks guys.

• Pros: everything
• Cons: it seemed that it could be difficult to get in the same day due to them being so busy, but I guess them being busy shows how great of work they perform

07/20/07

Best Shop I've Experienced...

by liquidfrost

Excellent work, best i have seen yet. Great people, they know exactly what they're doing no hesitation. Very professional and they wont finish the job unless its A++. Very reliable and low priced work. Had them install a Cold Air Intake/Cat Back Exhaust on my 06 Scion TC and love the outcome. I would definately recommend "A Better Sound" to anyone who is looking to modify their car or just looking for a performance shop to mod their car.

07/17/07

The place to go, well if you want your car too anyways lol

by tjevolution10

Better sound is a great place. I cant say that enough. Craig is very helpful and well knowledged in his field, and If there is any conflict there is also Jim and Jimmy to assist on any question or thoughts you have on your car. They do everything from exhausts to custom fab and they can help any of those from car tycoons to those who just know what a car is. I highly recommend Better Exhaust and Performance to anyone. Just take a peek in and you will see.

• Pros: Great atmosphere, personal but professional

07/12/07

Best service, great work at a great price

by clyde97045

I took my 67 chevy into A Better Sound for a full dual exhaust job. I shopped around for about two weeks and found that they had the best price and seemed to be the most knowledgeable and enthusiastic about doing the job. I dropped off the car in the morning and got a call in the early afternoon that the job was done. I was having trouble getting a ride, so they came and picked me up. I have built a lot of cars over the years and have yet to see anyone match the quality of work and customer service I received at A Better Sound. Thanks guys and keep up the excellent work.

07/09/07

Bad workmanship, glad handing salesman

by erotophobe

I had quite a different experience with these guys. The guy that greeted me was like a glad handing used car salesman, seemed to be perhaps a salesman from another industry, not auto related. The mechanics there reminded me of Mutt and Jeff. However, I did let them do some welding on my 1991 Honda Accord since they were the closest people available with a welder. They perfomed what I thought was a simple weld on my Honda. As I left them, I could still hear my exhaust leaking, but I had made up my mind that I wasn't going back. I did not think they were professionals. I took my Honda to a nearby shop in Portland, and they fixed my weld (not welded over the top).

I would not recommend, or go back to this repair shop.

Edit: I see that you have responded to my comments, and denied working on my vehicle. That is clearly a lie. You did not give me a receipt for the work you did to my vehicle, you charged me $20.00 and gave me nothing as a reciept that is why your "records" don't indicate that you worked on my vehicle. I stand by my analysis of your company, and your retort clearly reinforces my evaluation.

• Pros: They had a welder
• Cons: They didn't know how to use it

Response from this business

abettersound– July 12, 2007 at 10:04:39 PDT

We have checked our records and never performed a repair on the proclaimed customers 1991 Honda. The work that is performed here is the best in the industry and that's why we back all work with a 100% lifetime guarantee. I think our record for great customer satisfaction shows in some of our other reviews. Thank you for reading.

06/14/07

Happy to help

by gen4acclude

Wow just got back from the shop and let me tell you craig was very friendly, i went looking for a sponsorship for the race season and got one from craig, he even gave me a t-shirt to sport for the time being till we start on the race car, as for the shop very clean and professional looking, craig talked to me about a number of things that i knew alot about already and he know his stuff, till next time i come in take care and i look forward to the season with your name on the car, full 3" ss mandrel v-band clamp here i come

mark

• Pros: informative
• Cons: none so far