Big Al's, Inc.

02/22/09

Fun, but expect to pay by Rhianna D. at InsiderPages

Contributor at Insider Pages

We went on a Saturday night. We waited about 30-40 minutes for a lane, which was fine because we had a drink in the lounge while the kids played in the arcade. We also ordered food while we waited. We had good service; the food was mediocre. They have screens where they showed music videos while we bowled. That was entertaining...they even played old school 80's videos. All in all we had a lot of fun, although it is not something that we would do very often. The pizza, drinks, and two games of bowling alone were about $85 for a family of three. Then of course there were the cocktails and arcade games while we waited, making it a $100 night at least.

10/25/09

Great place for sports & entertainment

by srkkreddy at Citysearch

I was amazed by the multiple side-by-side screens at the sports-bar. It's huge place, with several other screens as well... The bowling alleys seemed to be great as well (we haven't bowled on our visit).

There are several arcade games as well with air hocket, billiard tables, dart boards... and then there's give aways as well.

The service was good.

Coming to food, the chicken wings (hot sauce) were good, the chicken lettuce wraps & their french fries were all good.

My personal gripe with this place is that it seems in nowhere location, which means that there's absolutely no issue with parking :-).

• Pros: Huge screens, several means to entertain
• Cons: It's in Vancouver, WA

07/04/09

Great Place

by aandj4evr at Citysearch

We went in for an event with my work during the day and it was fantastic. I was a little worried about the noise and capacity during the summer and my mind was definitely changed. The event staff was energetic and friendly and the food was delicious. My boss said the planning was easy and I can't wait to plan my party. The rooms were quiet and the outside lane noise was hardly noticeable. I would suggest this place to anyone wanting to book an event or just come and enjoy time with there friends and family.

06/04/09

Have you seen this place

by Micro at Citysearch

What is this place doing in Vancouver? I made the trip from Portland to visit friends and apparently I "HAD" to see Big Al's because they were coming to Portland soon...they were right. Great time, lot of fun, had a blast and cant wait for you to come to Beaverton!

• Pros: Beautiful facility, FUN!
• Cons: ?

03/20/09

POOR SERVICE

by KING99 at Citysearch

Stopped in to watch NCAA tourney with my wife and best friends. Terrible service and after 1 hour we were told we would not be served any more drinks due to "bartender decision". We are respectable adults and consumed a very responsible, minimal amount ( 1 beer for the guys and 2 coktails for the ladies ). I did not order a second drink and identified myself as the designated driver ( and I was not even offered a water, soda or food menu ). We witnessed many, many other parties being served multiple drinks, pitchers of beer, etc.

We spoke to the manager and in our opinion, the customer relations were far below respectable.

We will spend our hard earned money elsewhere.

• Pros: ????
• Cons: VERY POOR SERVICE & CUSTOMER RELATIONS

03/04/09

What a fantastic time

by jman22 at Citysearch

We just visited Big Al's for the first time last night during the Blazers Fan Appreciation Night. The experience was out of this world. The fun, laughter and great customer service added to the already great night. I have never seen a bowling alley set up or designed as this one was. In fact you can't even call it that because it is beyond a bowling alley. We even heard Blazer players and employees commenting on what an outrageous place Big Al's is. Everytime we turned around we had an employee asking us if we needed anything, giving us directions to where we needed to go and telling us where everything was. Everyone had smiles on their faces and really seemed to enjoy working there. Even though the food buffet was set up outside in tents, it was warm, clean, plenty of service and great burgers. We will definately be back now that we have found Big Al's and everything they have to offer for the family. Great job on whoever decided to build Big Al's and kudos to the management and staff for great service.

• Pros: The atmosphere, customer service, bowling and the big screen!!!
• Cons: Not enough advertisement about Big Al's

03/02/09

Great Fun and Celebration!

by JaymesB at Citysearch

I recently visited Big Al's to celebrate the local high school's boys district championship for Union HS. What a great time! The players and "minors" partied up in the restaurant while the adults gathered on the bar floor away from the teenagers. Good food, good drinks, and great atmoshpere. It was a night filled with great fun and I wanted to say kudos Big Al's for a great place to celebrate!

• Pros: Atmoshpere, things to do for all ages
• Cons: pricey

02/17/09

Big Al's Family Bowling not much on Customer Service!!!!

by blackdropz at Citysearch

We decide to drive to Vancouver from Tacoma for a Sonic burger (they are some of the best). We decided to look up something else to do while in Vancouver. We decided to go to Big Al's for some family bowling. We was impressed with the building, it's very nice, walked up to the counter to be put onto the waiting list for a bowling lane. They told me it would be about 30 minutes and gave me a pager (like the ones in a restaurant). My husband and I checked out the lounge while the kids checked out the aracade. It was very nice atmosphere. We waited for about an hour and still no page, I went up to the counter to see what the problem was. The girl at the counter told me that they forgot to put me on the list and it should be another 10 minute wait. I told them No Thanks and we was about to left when I decided to talk with the manager. I found the manager and told her the problem, she said she was sorry and next time we were in, she will get us on a lane right away. Now she didn't take our name or even asked our name. I wouldn't go back just for the lack of customer service. I understand that you can get busy and mistakes can be made but it's important to fix those mistakes.

01/04/09

Lots of employees but terrible service

by Derbis at Citysearch

Currently league bowl at the facility but it will be the last season I do so. Our team is moving to Crosley next season. Beautiful place but the service couldnt be worse and the prices for drinks and food are quite high. Not a good value...

• Pros: Beautiful new facility
• Cons: Poor service and value

10/26/08

Avoid All together

by Malialinia at Citysearch

too expensive, poor service! I went when it did not appear to be busy but it took forver to recieve any service.

08/08/08

Ok place to visit but not the best.

by SD5641 at Citysearch

I recently visited Big Al's for the first time with my family. Overall the facility was clean and inviting but the service was very, very, very poor. When I approached the front desk I overheard two of the employees (one appeared to be a manager of some sort) conversing and using foul language. I do not believe they realized I heard this but I think that is very horrible customer service and poor judgement on their part to not realize that there were people waiting to be helped. The bowling was fun, but a little pricey. My daughter loved the arcade. We ordered pizza and it was very tastey. I think that overall Big Al's could be fun but I think the management should be more on top of their game with their employees and themselves.

• Pros: good pizza
• Cons: horrible management