Executive Limousine

09/14/09

Reliable, Professional, ALWAYS on time!!

by HLD69

I have used Astro Limo for over a year and typically use their service at least once a month. They are always on time, even when I give very short notice! They have both dropped me of and have awaited me on incoming flights too. They are professional and polite. I highly recommend them!

• Pros: Reliable, Professional

04/29/08

Unreasonable and only call if you feel like being yelled at.

by lj57518

Unprofessional. Never have I been yelled at on the phone. I had made reservations for one of my best friend's bachelorette party only to have the wedding be called off a few weeks later. I called to cancel and explain my situation only to be yelled at and told that my deposit would not be refunded. Not only am I having to deal with a devastated friend, I now have to foot the bill on a limo that I have no need for. His only response was that I could use the the reservation within 30 days. Well thank you for allowing me to pay you for your un-needed services. Believe me buddy that's only to your own advantage. Might be just a bad experience but it bothered me enough to feel obligated to let fellow Portlanders know.

• Cons: Unprofessional, overpriced

Response from this business

jedproctor– November 07, 2008 at 09:00:28 PST

This person has our company confused with someone else. We always refund deposit if the reservation is more than 3 weeks away, and if you do need to cancel last minute, you can apply your deposit to any other reservation with no time limit, even years later. There are several other company's in town with executive in the name, so I can see how this can be confusing.

Editorial Review

by Contributor

Reliable transportation services for any special occasions like proms, weddings, bachelor/bachelorette parties and more.