American Family Insurance- Kristl Oliver

10/27/08

we had to switch agents

by alliedworth at Citysearch

we had to switch agents rather than waiting months to get simple tasks completed

gave us incorrect information regarding what is legally required for oregon

08/26/09

Always going above and beyond!

by aliceinred at Citysearch

It feels good to know that my things are insured, but it feels even better knowing that the people handling my policy really care about me. The ladies here will go above and beyond to make sure I'm getting the most for my money. They went out of their way to get me a discount for having sprinklers in my apartment--I didn't even ask for that! Not to mention the little things, like calling to wish me a happy birthday. What insurance company does that? If you want personal attention from real people who really care, give Kristl a call!

06/11/09

Personal Attention

by JeanneRice at Citysearch

Kristl understand swhat customer service is. She gives us personal attention, shows us that she understands our insurance needs and she is proactive in offering us the best products at the best price as the market changes. We love her!

• Pros: Kristl is a Portland native and pays attention to details.
• Cons: None!

05/06/09

The place for all your insurance needs!!

by jwyins at Citysearch

I have had an enjoyable experience with the Kristl Oliver agency for the last 11 years. She and her staff know what to do to take care of your insurance needs. Seems like whatever we call for they get it done. When something goes wrong or we have a claim they cover it. A good feeling to have when you know you are covered.

• Pros: Great advice and excellent customer service

05/05/09

Reliable, High Quality Customer Service

by Stephanief at Citysearch

They called me to help me take adavantage of new incentives to lower my insurance rate too. They have acted as my advocate.

• Pros: I get excellent service, they help with my claims.
• Cons: none

05/04/09

Outstanding and Professional

by Shar01 at Citysearch

Kristl has been our agent for over 10 years. Through my experience with her agency, l've learned that I can trust her and her staff to give me pertinent and thorough information in a timely manner. Her staff is very knowledgeable and friendly. I have referred Kristl to many friends over the years and I know that I can rely on her agency to give me the best service an insurance agency can offer. I highly recommend her agency for your home, car or life insurance needs.

• Pros: Reliable and very thorough