08/18/09

terrible service

by sarah3388

I had a terrible experience this last saturday night. The service was bad and the management was absent. I will not be returning if that is how they run their business.

• Pros: food is really good
• Cons: service and management terrible

03/05/09

It is "just very average in too many ways

by CSMobileUser

Pretty average dishes at a very overpriced rate. Glad they do coupn and two for one cards or we'd skip it for good. Menu is small, boring and has not changed much in 3 years - never a special

01/10/09

Great food but poor quantity!!!

by mmmiller78

My wife and I had a nice dinner here with friends- we each had a beer and she had the quinoa and I had a pasta. I couldn't believe the amount of food we received. After spending $47 (with tip) I SHOULD leave full! The presentation was nice, and it tasted great, but the small portion was not worth $16.95 for my pasta, or her dish. We asked for more bread but the waiter forgot to bring it to us.

We both left still hungry but unwilling to pay more. For half the price I could have gone to Olive Garden nearby and left stuffed.

In this economy when we don't go out as much as we used to, it's unfortunate to see a restaurant profitting or 'getting by' for skimping. There is nothing more annoying then leaving a restaurant still hungry, and feeling taken advantage of!!!

• Pros: Tasted Good
• Cons: Not enough food

10/11/08

Taken Away

by Clara1966

My husband and I decided to splurge and go out for dinner this last friday night. With all that is going on in the world and here in the states we wanted to be taken away from the "real" world just for a night. We could not have picked a better place to dine than Hall Street Grill. We have dined there many times before and felt that they would meet our expectations and they surpassed them on this occassion. We were taken back a bit by the fact that there was a wait, but we wanted to have a drink first anyway. The hostess was very nice but her wait time was not accurate. We had to wait longer than the time qouted. Which we were fine with us since our cocktail waitress was so sweet and conversational. When we were seated in the dining room we were delighted to discover some new menu options. None of our favorites were gone but there were some great sounding new items that we had to decide over. I decided to try the Pork. Was that a great delight to my taste buds. The pork was perfectly cooked and the seasonings were well balanced. Something new for me was the spetzel. What an innovative idea to round out the plate. My husband was also delighted with his choice although he was not as daring as me and went with his favorite dish. The restaurant was so warm and friendly with the staff buzzing around with smiles. The experience was refreshing and exactly what we were looking for. We highly recommend Hall Street to anyone wanting to be taken away for a few hours.

• Pros: The staff, decor, and food is tops
• Cons: You have to make a reservation or expect to wait longer than you are told you will

09/01/08

HORRIBLE management with no idea what customer service is

by gtduvall

Hall Street will be out of business soon with management staff like we experienced tonight. He has no idea what customer service is.

• Pros: nice hostesses and some friendly waitresses
• Cons: Manager is a fool and will ruin Hall Street if it isnt too late to be saved.

08/18/08

Disappointing

by iamb

We took out of town guests to Hall Street on Friday night and was disappointed in the service and quality. We had reservations and were promptly seated. It was a 100 degree day outside and their a/c wasn't keeping up. Our booth had to be 85 degrees. My drink was frequently empty (I only got two drinks in 1.5 hours of dining). I ordered three different drinks for which they didn't have the alcohol I called. One of our guests actually sent his fish dish back as dry and overcooked. I ordered the salmon which arrived warm, but not hot. The appetizers were small and we should have been told that 2 appetizers were not going to go very far for six guests. One expects more when going to a high-end restaurant.

The bread pudding was a tasty dessert.

• Pros: Bread pudding
• Cons: Service, food,

06/23/08

TERRIBLE SERVICE!!!!!!

by cjhing

The worst service ever... After our server gave us our drinks, we were COMPLETELY ignored by everyone working there for 35 minutes. NO ONE checked on us. The menu looked good, but we never had the chance to order anything. When we gave up and wanted to leave, someone had to track our server down, and she had to ask us where we had been sitting. We were not tucked away somewhere, and there were four of us. Terrible. And to make it worse, this was a late Father's Day treat for my Dad.

06/20/08

Not worth the money!

by Bloomingrose

Dated decor, mediocre food, inattentive service and high prices. Food was cold and overcooked, the pasta tasted old, our waiter ignored us. Disappointing!

• Pros: Close to home
• Cons: The food and service

06/11/08

Fake Upscale

by lucky1pdx

Overpriced and disappointing.

I'm typically pretty easy-going about service, food, etc. but we spent $160 and basically left disappointed.

My husband and I recently had dinner at Hall Street to celebrate our anniversary. The atmosphere is pretty intimate even with people all around you.

Staff seemed tense, which was kind of weird.

The waitperson didn't mention specials, soup of the day and wasn't very familiar with the menu, food or wines.

They completely forgot to deliver our appetizers.

There were very long delays on refilling our beverages which doesn't typically happen in even the most basic restaurants.

Our food arrived cold. My entree (fish) was a poor combination of flavors and overcooked while my husband's entree (scallops) tasted bland and was seriously undercooked.. Their glasses of water had a chlorine aftertaste.

The staff rarely checked on us; granted, the restaurant was busy but is that really an excuse?

I've had much better meals at much lower prices.

It's a shame. I had high hopes.

• Pros: The company I was with
• Cons: Price, service and quality.

04/26/08

great food, friendly service

by parentnightout

My husband and I rarely get to have a date night or a restaurant that doesn't have a play place for our kids. When we decided to go out tonight. I search almost endlessly for a nice steak house. We found one in the Hall Street Grill. We arrived 10 minutes early for our reservation (highly recommended). We were immediately given the choice to sit outside or in. We chose outside after all it was a rare blue sky day. We were greeted by our very nice waitress Amy. It did take awhile for the service, but Amy explained why. We are patient people so it was no problem and well worth the wait, and a chance for uninterrupted conversation (a rarity for parents). The food was outstanding. The price is high so if your on a budget then keep that in mind. It was 102.00 with tip for us. But again well worth the price. We will be back, but will have to wait for a special occasion. Please consider this place for your next dinner out. And try the buffalo flank steak.

• Pros: fantastic food friendly service. We will visit again for sure!!
• Cons: service is a little slow so be patient, and price is a bit high for those on a budget