09/25/09

So Helpful With My Last Minute Request

by Ernee

Although I wouldn't recommend ordering flowers last minute, I had a situation where I had to order two large flower arrangements at 6pm on Thursday night for a Friday morning memorial service. There were no florists available that I called that could complete my request, and Nancy's 24 hr service was great! Bill, the night time guy, was so helpful in coming up with flower arrangements that could be finished in an hour since they opened at 8am and I needed them by 9am. They came out so beautiful!! More than I had expected in such a rush. Bill even helped me come up with great things to say on the card too. I called in the morning to make sure everything was ready. The customer service was great and I will definitely refer people to Nancy's again.

05/19/09

Poor Flower Quality and Unhelpful Staff

by JBD

I received flowers for Mother's Day from my son. He purchased the flowers online. They arrived on Saturday afternoon. By Sunday morning, the petals were dropping off and the roses were sagging. I contacted the online service that he ordered them from and they rescheduled a new delivery of flowers. No flowers every came. When I contacted Nancy's Floral, they were most unhelpful and did not seem the least concerned that the flowers were not fresh. I will not do business with this florist again...there are many other florists that stand by their work.

09/05/08

Bad Flowers

by purplerainbow

I ordered a bouquet of flowers for my mother to commemorate her 50th wedding anniversary. The flowers arrived on Friday afternoon. The bouquet contained gerber daisies and roses. By Saturday afternoon the roses were dead. The gerber daisies soon followed. When my mother called to let them know how quickly the bouquet died, she was told by the proprietor that it was my fault as the customer because of the flowers I ordered. They also misrepresented the order to her, giving her the impression I specifically requested these flowers. The flowers ordered were one of their catalog selections offered online. No disclaimers were given regarding viability of the flowers.

I was incredibly disappointed and will refrain from using or recommending this business to anyone. My attempts to resolve the matter have been ignored.

• Cons: Poor flower quality; very poor customer service

07/19/06

Flowers were very late!

by ttennis4life

I ordered a basket of flowers for my mom from this floral shop because back in highschool I use to get all my school dance flowers her and was considering them for my upcoming wedding. However, the flowers were suppose to be delievered by 1pm and by 3pm they still weren't there. When I called they were in transit. Whats worse is my mom was to be leaving her work soon so I was afraid she wouldn't get them. At about 4:30 Nacy's Floral called my mom to tell her they were on their way and pretty much ruined the surprise. They didn't end up getting there until after 5pm. My mom waited around work for them to come because she was suppose to leave at 4pm. The flowers were okay, nothing like I had asked for though. It was suppose to be an anniversary basket but it looked very spring to me.

Editorial Review by Citysearch Staff

by Contributor

Need blooms? Get same-day local delivery throughout the Portland metro area; can send nationwide and worldwide, too.

06/19/03

Wonderful for Weddings too!

by princessalaisha

Rob was very helpful in helping choose color and variety of flowers for wedding theme. He was a very detailed , organized, and knowedgeable with our large order. Yhe flowers tuurned out better then I could image for my wedding day. Everyone commented on the flowers and I refered them to Rob. Thanks for making "Our" big day beauitful.

• Pros: knowedgeable, large selection, patient

08/13/02

I've used this place 10+ times

by Eric_Vergin

and every time...they've exceeded my expectations...which says a lot for any business these days. My mom complimented me on choosing baby's breath with the cuts flowers I sent here...didn't even know what the stuff was...but clearly this florist did and they knew I should want it...so they included it after the fact and didn't charge me for it either. It's little stuff like that that keeps me coming back.

• Pros: nation-wide delivery, local brick-n-mortar, the ownership

06/27/02

Sharp Service

by MikeKugler

If you're a guy-guy that needs flowers...don't be put off by the name. The guy that runs this place, Rob, is a super cool guy-guy that understands what you need and just takes care of it...if you forget to ask for "baby's breath" with the box of roses......I bet you money he'll put it in anyway. I tried to buy plain cut flowers from them..they talked me down, and they were right...I told my wife the story later and she laughed about how much she doesn't ever want flowers she has to cut and arrange herself...a big hassle I guess....anyway...I ask for Rob when I call

• Pros: Rob, They Actually Care, Online Flower Catalog