07/31/09

Good Food, Great View, Nice Hotel

by MatthewRobert

I've been here four times...inside and out next to the lake...Nice friendly people, and good food! Try the dessert sampler...it's a good share for two people and works out cheaper than two desserts. I'd bring anyone here, and there is a hotel attached (With Hot Tub Suites) if you need a little romance with the Mrs.

• Pros: Lake Front (Man Made) Views and good burgers!
• Cons: Desserts are too good, not sure which one to pick

05/05/09

Wonderful Dinner Food and Service

by pdxwine

My wife and I had dinner at Haydens last night and we had a wonderful time. The food was delicious and the service was superb. We have been to Hayden's a number of times and this time it was the best ever - keep up the good work guys - we will be back!

• Pros: great wine list great food

05/04/09

Mediocre

by CSMobileUser3

I have to agree with Lynn this place use to be a lot better but I still recomend it but just barly

12/18/08

Used to be a lot better

by Lynn6

I used to eat here all the time in the bar with my mom. Leigh waited on us. She was exceptional. The food was excellent. Prices good. I've gone there for special occasions, the last being Valentines 2007. Anyhow, the last 3 times I've been in there - the service was horrible whether in the bar or in the restaurant part. They weren't even busy. The process took forever. The food was mediocre to bad. My boyfriend ordered a small steak - but it was ridiculously small. Two bites and it was gone. We couldn't believe it. They got his side dish wrong. My pasta dish tasted like a doctored up Lean Cuisine. We won't go back. There are other good restaurants on the lake. This is really a shame.

• Pros: atmosphere, menu
• Cons: quality of food and service poor

12/11/08

Great restaurant - Always packed - Check it out

by leon02

I am amazed at this place! This place is always busy and its no wonder why because of the great atmosphere, a ton of menu options, and a friendly cool staff. Last time I was in they had a packed house as well as a packed outdoor tent party - right on! I recommend this place to anyone that is looking for a great meal and a great experience. This restaurant apparently has a large banqet department, which is what the tent was for that night - cool backdrop next to the lake with all the lights up this time of year. Check it out it might become your new favorite spot to hang out.

• Pros: good food, drinks, atmosphere
• Cons: always busy

12/11/08

Food Delivered Fresh To Your Table.... STILL FROZEN!

by j200

I hesitate to give this disgusting restaurant even one star. It was AWFUL! Service was almost nonexistant, we couldn't get a server over to our table for a good 15 minutes after being seated. The menu is extensive, but the food is poor quality. I ordered an iceberg wedge salad, the "bleu cheese" dressing (more like cheap ranch) drowned everything and the lettuce resembled a pile of COMPOST. I also had a pizza, which came to our table STILL FROZEN! When I sent it back, the waitress acted as though nothing was wrong, zapped it in the microwave, and then made me feel like an idiot when we told her that the quality of the food was bad. I would avoid this restaurant at all costs, unless all you're planning on ordering is water... at least they got that right. Can you say KITCHEN NIGHTMARE????

• Cons: Idiot waiters, food that should have been thrown out a week ago

08/10/08

4-stars. Greatest Happy Hour, good dinners, so-so breakfast

by pdxwinefood

Hayden's breakfast, leaves little to desire . They are over priced compared to competitors and I've never had a really good breakfast there. The eggs are dry/over cooked and potatoes likewise. My husband and I love going out for breakfast and won't go back for that meal, we tried it on 4 occasions. BUT WAIT... Now on to the good. We love their happy hour. Service on the patio is amazing (even though they often run short staffed). I love their happy hour food, it's as good as dinner at a fraction of the cost and portions are dinner sized, nearly! They've cut back on a few things recently and we've only tried that menu once, but hope they remain consistent to the old days. It's a nice way to end your work day, having salad or burger on the artificial lake in Tualatin. Drinks are good (lot of foo-foo). I love wine, but rarely order it, since it's over priced and the wine I love is marked-up 300% above their cost...highway robbery. So, I stick with my 1 cocktail and skip ordering a bottle of local juice and enjoy the patio. Dinner is good, served ala carte, so can be a tad pricey for the area, but nice presentation. All and all, it's the best for Happy Hour, which is where we usually spend our money here.

• Pros: Water front, people watching, Best Happy Hour for miles
• Cons: Breakfast, dinner over priced

08/04/08

Welcoming Service - Fun atmosphere

by vincent99

My family and I had such a great time at Haydens. Since it was our first time to the restaurant the server welcomed my family and treated us to a complimentry appetizer. My kids were given toys and paper chef hats to color on and then wear! Our server Kris was a great server and really made the evening fun for our family. Kris also dropped a hand written thank you card with the check which I have never received from any server before! Check out this place it was fun, the food was tasty and inventive, and the service was warm and inviting - WE WILL BE BACK!

• Pros: Personal service - fun atmosphere
• Cons: I didn't find this place sooner

07/21/08

Amazingly bad customer service!

by yippyskippy

We had planned to have a late lunch on a Sunday here. The young hostess gave us a look of death as soon as we arrived. Apparently the Sunday buffet ends at 2pm, and we were fine with ordering off the menu. After 15 minutes passed and no waitstaff arrived, we left. Their website says, "Our staff has been handpicked to offer the highest level of customer service," which is a complete joke! The location is certainly beautiful but we won't ever be returning here. My colleagues like to come here for happy hours and I am going to have to share with them why I'll never ever eat here after this experience.

• Pros: Location
• Cons: Service

06/08/08

terrible service

by DaniaHoward

We were seated outside on a sunny day to enjoy a Birthday Brunch. The waiter did not acknowledge us even after walking past us several times. We finally had to ask to place an order and when we did he looked at us funny as if our request was unusual. (We had asked for fresh whole milk for our coffee instead of the little containers of half and half which were sitting in the sun and for who knows how long). The waiter had no personality did not smile and was not friendly. The coffee was not served until our meal was served-by another waiter I might add and we had to ask for spoons, ketchup, tabasco, jam, etc. I even got up and retrieved a set of salt and pepper from another table. The food was good but cold within minutes of being set down on the table. He passed us by with the coffee twice and we finally had to ask for a refill. When we complained to management he just made excusses and didn't even offer to buy our coffee. Needless to say, I will never eat there again. (I was a waitress for eight years)

• Cons: service was the worst-management was just as bad