The Pointe Day Spa

02/06/2008 Posted by HappyCarol

I had never been to The Pointe until my boyfriend surprised me with a gift card. Having never been before, I called to inquire what service they might recommend. The pedicure and facial sounded good, but this time of year, I decided to go for the chocolate/mud papaya wrap and the massage. Thank you to whomever I spoke with for the great recommendation and taking the time to educate me. After my visit, I felt totally rejuvenated and beyond relaxed like they said I would. The different showerheads were cool (5 different heads...waterfall, fountain,sprayer...etc.) and the shea butter massage was the perfect ending. The staff treated me like a queen and the atmosphere was totally relaxing. I will definitely plan to go back. I would highly recommend this Spa.

Pros: Service, Atmosphere, Chocolate-Papaya Wrap, Massage

Cons: I didn't go sooner!

06/14/2007 Posted by foodie89

This place is fabulous. The service was completely wonderful. They were helpful, attentive, caring and always there for the customers, like we were their #1 priority. I have received two services there, one the massage... amazing I was completely in a daze after from being so relaxed. I had Victor as my masseuse and he was fabulous. I also had a bronze and glow which is amazing. Their shower room is possibly the best shower ever invented. I could live in it. Oh and their shampoo and conditioner smells to die for. They don't rush you in any way and it feels as though they are doing everything in their power to make your day better. Their was a schedule mishap during my massage and in return they gave us two peices of their delicious cheesecake as a token for our inconvenience. We still did not wait more than ten minutes for them to fix the problem. I highly recommend this fabulous spa.

Pros: Fabulous staff, great facility, really good service and spa

Cons: Little pricey but totally worth it... trust me

05/06/2007 Posted by marmarnc

This was the best spa experiece i have had in quite a long time! I had Lisa as a massage therapist and she was great- she was very professional and very friendly. I liked having the club to use before the workout- I had a great day overall! this is a definate must for a day at "the spa".

05/06/2007 Posted by jetmara

From the time I got there to the time I left, it was a great experience! I was taken in right at appointment time, the room was quiet with very relaxing music, I had heated blankets, and the European facial done with Susan's hands was fantastic! You'd think she'd used feathers the whole time! There was soft music in the background and I truly felt like I was nowhere near civilization. My skin felt great after and I'm going back in two weeks! Oh, and the complimentary mimosa was great too! Next time I'm going early so I can use the athletic club facility's beforehand - it's free for the day for spa clients!!

Pros: All good

Cons: Really no negative to report

05/06/2007 Posted by ransommiddle

I went to this spa for my birthday and all I can say is WOW!! What a great setting and thoughtful staff. I had a facial with Christine Kruse, and I have never feelt so relaxed and pampered. I can say this was the best facial I have ever had( and I have had plenty) Christine is gifted and truly knows her stuff. I allready pre booked my next appoitment with her and am getting 10% off. I am so beyond pleased, I needed to let everyone know.

Pros: Best facial ever

Cons: it had to end

04/16/2007 Posted by vlcgoddess

My husband and I enjoyed a nice couples massage here. The service was friendly and very professional, and our massage therapists (Victor and a shorter, cheerful woman whose name I can't remember) were very good. However, I was put off by the gym-like atmosphere. Once you dress down, you're in your robe and waiting in the hallway with everyone; not exactly relaxing. Our massage room was right off the main hallway, and we could hear everything going on, from children running to carts of equipment being wheeled. The noise was very distracting, making it more difficult to relax. The locker rooms are stocked with amenities, but the squealing teenage girls in it detracted from them. Additionally, children were playing in the hot tub as we tried to relax after the massage, which is simply inappropriate. There was plenty of room for them to play in the pool, with plenty of toys; a hot tub is not an appropriate place for a child to play! In summary, the service was great; the atmosphere was not.

Pros: Amenities, complimentary mimosas, cheerful staff

Cons: Noisy, children playing, not much privacy

11/20/2006 Posted by yqnielsen

Ken is the one who keeps me going for the repeat visits. He has the best hands on massage technique - by combining the strength of swedish flow (overall area) and Japanese Shiatsu (focused area). I feel like a different person after I have received the treat. I had an auto accident in July. By having his massage regularly, the pain has been reduced quickly.

05/06/2006 Posted by batifem33

To the SPA.. It was my very first experience and I had the chocolate body wrap. The technician was very nice and I was very nervous and chatted the whole time. Next time I will definitely TRY to be QUIET and relax. The wrap was really nice and it wasn't just thrown on.. it felt like a massage, too. I LOVE massage. She wrapped me up like a mummy and let me rest for a bit which was really nice. The best part was the rinse! I was escorted to a private room which was the size of a GIANT walk in closet.. there were three different shower heads: a waterfall, a rain fall, and regular. The entire room was not a "shower" though.. no curtain, just beautiful natural rock type landscape and a huge plant made it feel very tropical. It was SO nice.

Pros: shower room, free chocolate

Cons: whirlpool?, sauna?

04/21/2006 Posted by buubuu

Okay so I have read reviews, I have talked to people and then I went myself. Let me just say that reviews are so personal, I say this as I am writing one... Hmmm? But seriously, I did the research and I was somewhat impressed and somewhat leary, but I decided to check it all out anyhow. I was stunned. I expected an uptight person at the desk who just tries to rush me off. I was helped out by the most adorable girl ever! I say girl but she was probably in her 20's, she showed my back and I was given a robe, and WINE!! Bliss, bliss, bliss. Excellent service loved it all around.

Pros: AWESOME

Cons: I live in Vancouver :

02/03/2006 Posted by kanko

My girlfriend surprised with a package from The Pointe. As a guy, I was thrilled about the massage, and not excited about the facial. She insisted I try it all. Hesitantly, I checked in and found the desk staff put me right at ease. She assured me I would like the facial, but if I wanted I could change the service to something else. Too embarrassed to change, I just went ahead and had both treatments. Alyssa provided one the best massages I've ever had. The facial was a surprise. I thought it would be miserable, but it was even better than the massage. I hate to admit it, my girlfriend was right. We had a great time.

Pros: Relaxing, comfortable, pleasant

Cons: never enough time